I had reason to contact customer service, Christine couldn't have done more to assist. The flowers are a gift from a friend to me and are a stunning selection. Very helpful, very proactive, ev... Voir plus
L'entreprise a répondu
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We began with a 6 month gift subscription in January and have been so impressed we have extended this now to an automatic monthly classic bouquet. It is a great way of gifting for birthdays etc. A t... Voir plus
L'entreprise a répondu
Very happy with my experience! My mum was so surprised and happy to receive the flowers. They were gorgeous and very well packaged and present. I was recommended by a friend and I’d definitely order a... Voir plus
L'entreprise a répondu
Both bunches of flowers I ordered arrived on time and were carefully transported in the blue boxes. A lovely selection of flowers. The roses faded quite fast, but the other flowers lasted 10-14... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122
Coordonnées de contact
Arena Flowers, Unit 19 Long Bank, Berry Hill Industrial Estate, WR9 9AN, Droitwich, Royaume-Uni
- 0208 993 5400
- customer@arenaflowers.com
- www.arenaflowers.com
4,6
Excellent
23 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de ArenaFlowers.com (UK)
Hi Patricia,
We’re glad to hear that the flowers were replaced promptly. While issues like this can occasionally occur, please know that we are always here and happy to make things right for you.
Thank you for your feedback and for giving us the opportunity to resolve the matter.
Best regards,
Arena Flowers
Don’t offer next day delivery if you…
Don’t offer next day delivery if you can’t.. Ruined my mother’s birthday.
Don’t touch this company
27 avril 2026
Avis spontané
Réponse de ArenaFlowers.com (UK)
Hi Alan,
We’re truly sorry that your order didn’t arrive as promised, especially given it was for your mother’s birthday. While we always aim to meet the delivery option you selected, including next-day delivery, delays can occasionally happen in transit. We take full responsibility for your experience.
Your order is now scheduled for delivery tomorrow, and we’ve refunded the delivery cost. We know how important it was for this to arrive today, and we’re very sorry it didn’t go as planned. Our customer service experience team has reached out via email, and if there’s a way you’d prefer us to put this right, please let us know.
Best Regards,
Arena Flowers
Réponse de ArenaFlowers.com (UK)
Hi Leanne,
We’re really sorry to hear the flowers didn’t last as expected. It’s important for us to know when this happens so we can put things right for you. We’ll be in touch shortly to resolve this.
Best Regards,
Arena Flowers
Very fair price and delivered exactly…
Very fair price and delivered exactly when they said they would. This service is a great example of how I wish every company would operate. Would use again and recommend.
18 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Tammy,
We’re delighted to hear that you had a positive experience with our service. It’s wonderful to know that both our pricing and delivery met your expectations.
Thank you for your kind recommendation! It truly means a lot to us.
Best regards,
Arena Flowers
Great!
Very easy to order. Very good selection. Flowers were delivered on time and on the right day. They were fresh and well packed, and were gratefully received by the recipient, who was thrilled with them.
17 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Elaine,
We're so happy the ordering process was easy, and that the flowers were delivered on time and fresh. It's great to hear the recipient was thrilled with them. Thank you for your positive feedback!
Best Regards,
Arena Flowers
Réponse de ArenaFlowers.com (UK)
Hi Laurence,
We're happy to hear that you found what you were looking for! Thank you for your positive feedback. We appreciate it.
Team Arena
Fabulous service as always!
15 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Melanie,
We appreciate your kind words! We are so glad that you consistently receive fabulous service from our team.
Thank you.
Team Arena
Réponse de ArenaFlowers.com (UK)
Hi Ceri,
We're happy to hear that the flowers were great and arrived on time, and that our communication was clear. Thank you for your positive feedback!
Best Regards,
Arena Flowers
Réponse de ArenaFlowers.com (UK)
Hi Randomangel,
We appreciate you taking the time to leave us a review. We're so happy to hear that you loved our service, packaging, and flowers.
Best Regards,
Arena Flowers
The flowers were delivered to…
The flowers were delivered to specification and within the timeframe promised. You asked questions and followed instructions as asked. I've always used this service and haven't been disappointed.
15 avril 2026
Réponse de ArenaFlowers.com (UK)
Hello Jeanette,
We're happy to hear the flowers were delivered as requested and on time. We appreciate that you've consistently used our service and haven't been disappointed. Thanks for your positive feedback!
Team Arena
Réponse de ArenaFlowers.com (UK)
Hi Linda,
It is just as important to us that you feel confident in the reliability of our service. Thank you for taking the time to leave a review, we truly appreciate it.
Best regards,
Arena Flowers
They were lovely colours and stayed…
They were lovely colours and stayed fresh. Beautifully packaged too and sustainable. Thanks
10 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Sara
We're happy to hear that you found the colours lovely and appreciated the fresh quality and sustainable packaging. Thank you for your positive feedback!
Best Regards,
Arena Flowers
An Easter Gift.
The person who received our gift was very pleased and very happy. She thought that the flowers were beautiful and they made her smile.
3 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Myke,
We're delighted the gift recipient was so pleased and that our flowers brought joy. Thank you for letting us know; we appreciate your positive feedback!
Best Regards,
Arena Flowers
Réponse de ArenaFlowers.com (UK)
Hi Maureen,
We're delighted you're pleased with the quality and service you experienced. Thank you for sharing your positive feedback with our team!
Best Regards,
Arena Flowers
Passed the message of love and care through flower's
Well presented and the message was passed on.
6 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Fiona,
We're happy to hear that our presentation was effective and that the message was successfully conveyed. Thank you for your positive feedback.
Best Regards,
Arena Flowers
Réponse de ArenaFlowers.com (UK)
Hi Chris,
We're happy to hear that our customer service was helpful in resolving the minor problem you experienced. Thank you for your positive feedback!
Best Regards,
Arena Flowers
Arrived in excellent condition via DPD
Arrived in excellent condition via DPD, varied assortment of more unusual flowers in the bouquet ie. Snap Dragons, still lasting after delivery a week ago.
12 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Mrs. Gould,
We're happy to hear that your flower arrangement, delivered by DPD, arrived in excellent condition and featured a varied assortment of flowers. We appreciate your positive feedback that they are still lasting a week later!
Best Regards,
Arena Flowers
Job well done
Prompt, efficient service, polite staff . I had to call the shop on delivery day as my gift receiver was away and the girl was very pleasant in the shop
11 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Eilish,
We're happy to hear that you received prompt and efficient service. We appreciate you sharing your experience with us and we are ever happy to be of assistance.
Best Regards,
Arena Flowers
Awesome service and very accurate…
Awesome service and very accurate delivery time estimate. Beautiful letterbox flowers.
11 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Hayley,
We appreciate you taking the time to leave us a review. We're so happy to hear that you were pleased with the delivery and are enjoying your letterbox flowers!
Best Regards,
Arena Flowers
loved flowers .
9 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Julie,
We are delighted to hear your loved the flowers. Thank you for taking time and leaving a review.
All the best,
Arena Flowers
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