Very disappointed with poor quality race suit (Women’s Carbon Air2 Closed Back - Fireflow). Developed a hole before being able to wear it in the pool. Have heard from others who bought this model tha... Voir plus
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Lisez les avis des autres
Fantastic customer service when things weren't quite right with my order. Nikki was great, and sorted things straight away. 1st delivery was next day, as was the delivery of the order correction. Wo... Voir plus
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I've ordered a swim costumes before from Arena, and so, so pleased with the design, the costume has a cut out back, coming around the sides too, it looks absolutely amazing on our daughter, it has a r... Voir plus
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Brilliant goggles (our third of the same pair). My son loves them for training and competing, although you do need to look after them as the rubber/seals aren't quite as robust/long-lasting as some ot... Voir plus
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À propos de l'entreprise
À propos de arena UK
Écrit par l'entreprise
The official UK distributors for arena.
For over 40 years, arena has provided high tech competition swimwear, swimsuits, tri suits, wetsuits and accessories to ensure every moment in the water is unforgettable and for every second to count, we know what a difference successful kit can make.
SHOP NOWCoordonnées de contact
Unit 2B, Toll Bar, LA10 5HA, Sedbergh, Royaume-Uni
- 01539622322
- info@arenaswimuk.com
- www.arenaswimuk.com
4,3
Excellent
168 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Very disappointed with poor quality…
Very disappointed with poor quality race suit (Women’s Carbon Air2 Closed Back - Fireflow).
Developed a hole before being able to wear it in the pool. Have heard from others who bought this model that it’s a common fault. Had many arena race suits over the years which have lasted well so it’s disappointing that this one is so poorly made.
21 mars 2026
Avis spontané
Réponse de arena UK
We’re very sorry to hear about your experience with the Women’s Carbon Air2 Closed Back – Fireflow race suit. This is certainly not the standard we aim to provide, and we understand how frustrating it must be for it to develop a hole before use. We take feedback like yours very seriously and will review this model to address any quality issues. Your satisfaction is important to us, and we appreciate you bringing this to our attention.
Quick exchange, thank you.
Arena quickly exchanged a Christmas purchase that was the wrong size and did not charge extra postage. The recipient is very pleased with the item.
13 janvier 2026
Avis spontané
Réponse de arena UK
Hi there,
We’re glad we could sort that out quickly! It’s great to hear the recipient is happy with their item. Thanks for sharing your feedback!
– The Arena Swim UK Team
Perfect
Very seamless transaction - great discount on race suit, free and speedy delivery, can't fault it
16 décembre 2025
Avis spontané
Réponse de arena UK
Thank you for your fantastic review! We’re thrilled to hear your experience was seamless and that you enjoyed the discount and speedy delivery. We really appreciate your support!
Great swimming jammers and arrived very…
Great swimming jammers and arrived very quickly.son loves the trunks
17 novembre 2025
Réponse de arena UK
Thank you for your review! We’re so glad to hear your son loves the swimming trunks and that they arrived quickly. We really appreciate your support!
Positive experience
Delivery was quick and seamless as promised. Minimal yet protective packaging. The swimsuits were true to size, and good quality.
17 novembre 2025
Réponse de arena UK
Thank you for your positive review! We’re delighted to hear that the delivery was quick, the packaging met your expectations, and the swimsuits fit well and are of good quality. We really appreciate your feedback and support!
The person who answered the phone was…
The person who answered the phone was lovely. Very helpful and knowledgeable.
17 septembre 2025
Réponse de arena UK
Thank you for your kind review! We’re delighted to hear that our team member was helpful and knowledgeable. We’ll be sure to pass on your compliments!
Ordered 4 items on the 19.092025
Ordered 4 items on the 19.092025. Had a confirmation of order and then heard nothing. No context tel to call, emailed on the 17th - received a generic confirmation on the 28th saying my items had been posted to Royal Mail and gave tracking number - tracking is showing as not received by Royal Mail on the 1st chased on the 28th and no answer
19 septembre 2025
Avis spontané
Réponse de arena UK
many thanks for your review, please can you let us know your order number and we will look into this for you. please email nikki@solosport.co.uk, Thanks
Love the swim suit and the service as…
Love the swim suit and the service as well
Highly recommended
23 septembre 2025
Avis spontané
Réponse de arena UK
Thank you for your wonderful review! We’re thrilled to hear you love the swimsuit and our service. Your recommendation means a lot to us!
Good delivery experience
Arrived faster than expected and really happy with the quality of the products.
1 août 2025
Réponse de arena UK
Hi there, thank you for your feedback! We’re delighted to hear your order arrived quickly and that you’re happy with the quality of your Comfyballs products.
I am satisfied with the purchase.
31 juillet 2025
Réponse de arena UK
Hi there, thank you for your feedback! We’re glad to hear you’re satisfied with your purchase.
Punctuality and accuracy of product delivery
Follow up on the right delivery of the package.
29 juillet 2025
Réponse de arena UK
Hi there, thank you for your feedback! We’re glad to hear your order was delivered accurately and on time. We appreciate you taking the time to share your experience.
Réponse de arena UK
Hi there, thank you for your feedback! We’re glad to hear your backpack arrived quickly.
Happy customerDelivered in time very good quality…
Delivered in time very good quality product great communication and tracking parcel
18 juin 2025
Réponse de arena UK
Thank you for your wonderful feedback! We're thrilled to hear you’re happy with the quality, delivery speed, and communication. It means a lot to us that everything met your expectations.
Thanks again for your support!
Réponse de arena UK
Thanks for your feedback! We’re glad to hear you’re happy with the fast delivery. We appreciate your support!
Took a while to sort out the order but…
Took a while to sort out the order but once confirmed it was very efficient
17 juin 2025
Réponse de arena UK
Thank you for your feedback. We apologize for the initial delay in sorting out your order, but we’re glad to hear that once confirmed, the process was efficient. We appreciate your patience and support!
Réponse de arena UK
Thank you so much for your fantastic review! We're thrilled to hear you’re happy with the quality and customer experience. Your support means a lot to us!
Réponse de arena UK
Thank you for your great review! We're so glad you're happy with your order and appreciate the recommendation. Enjoy your product, and we hope to serve you again soon!
Réponse de arena UK
Thanks for the great feedback! We're glad your order was quick and just as expected. We appreciate your support and hope to see you again soon!
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