Ares Sportswear Avis 

1 246
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Typically, I’d give 5 stars but the sizes of my lifeguard jackets were off by at least one size. I get that the style of the jacket made them smaller than the actual size of the jacket I have purchas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our rep Cynthia was fantastic from start to finish. She answered every question. Attended to every concern. And made us feel valued every step of the way. The products are excellent, the online fundra... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordering was fairly easy. I felt like different people within Ares did not communicate well, so I had several different people contacting me without looking to see what someone else already took car... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick effecient service adn flexibility on your end when i submit an order. Any last minutes changes i have requested are addressed immediatly. bernie, Mt. edgecumbe High School in Sitka Alaska

L'entreprise a répondu

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4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

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4,5

Tous les avis

(1 246)

9 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Easy Store Setup, but not a great delivery experience

Setting up the store was pretty easy, ordering and keeping track of orders was pretty simple too. Unfortunately our order was mistaken, we had a wrong colored logo on one of our items. The fix that was implemented went back out with wrong numbers to our families. Which still hasn’t been fixed and apparently our Under Armour sweatshirts still haven’t been delivered. It’s sad because I believe this is the 5th season (between football and lacrosse) that we have used Ares and it keeps getting worse. I do have to say though, customer service has been very helpful.

13 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Sandy,
Thank you so much for taking your time to leave a review. We are hoping that all is well. If you'd let us we will be more than happy to address your concern with Ares. Please send us an email at info@areswear.com so we can further assist you. Thank you!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

ARES SPORTWEAR ALL DAY EVERY DAY ARES…

ARES SPORTWEAR ALL DAY EVERY DAY ARES SPORTWEAR IS THE PLACE TO BE

13 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Cawayne,
We really appreciate your review! We really enjoyed working with you as your orders went well. Thank you so much for trusting Ares Sportswear! Keep safe!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Great company to work with!

Every time I call with an order, they are very helpful and get the art proof to me very fast!!! I receive my order within just a few days of the proof being approved. I couldn't ask for better customer service and appreciate how professional they are.

13 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Denai,
Your review says it all. We really couldn't have it done without you. Thank you for trusting Ares Sportswear and being the best part of us! Have a great day ahead!

Marc Torres
Customer Care Team

Noté 2 sur 5 étoiles

Online Store Review

This review is based on Ares Sportswear custom STORE. I’ve had great experiences with Ares prior to creating a store with items in stock and custom printed.
I created an online store so my students can have the option to purchase gear without having to exchange cash. However it has been nothing short of a disaster. A month after the store closed, they all received messages about their orders are being cancelled and money being refunded. These student athletes were anticipating their clothing in anticipation to show them off or to wear to games. We all got nothing but disappointment. It should not take a month to notify me, the purchasers, or Ares that items are not in stock. I should not have the option to put items online if they are not available. Lastly, the turnaround time takes too long.
The only positive is that Ares did send out a couple of in stock items with our design which justified some of the items at no charge.

12 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Robb,
We can't imagine the hassle that you went through with your experience and we are truly sorry for what happened. Perhaps, if you needed help with your orders before. You can contact us in our email line at info@areswear.com so we can extend our help and give the best option that we can. Thank you!

Marc Torres
Customer Care Team

Noté 2 sur 5 étoiles

The sales associate who helped us was…Kevin Herald

The sales associate who helped us was very nice and price very fair, but the process felt rushed without enough attention to detail. And then, sure enough I went to pick up my order it was incorrect and incomplete. I left the incorrect portion of my order at the facility and did not pay for it. 2 weeks later, still no follow up from Ares. I've emailed twice and no one seems to care about resolving the issue. Disappointing.

11 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Jeremy,
We sincerely apologize with your previous experience with Ares. I hope that we can do anything to make you feel better. Perhaps if you'd let us help you one more time. We will check all the options that we can give you. You may contact us at info@areswear.com so we can extend our assistance. Have a great day!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Great experience ordering volleyball…

Great experience ordering volleyball uniforms! Great customer service!

10 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Brittany,
Thank you for sharing your experience. We have enjoyed working with you! We appreciate the trust that you have given to Ares Sportswear!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Awesome..

Awesome... service, product and overall satisfaction!!!

10 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Benjamin,
Your satisfaction is our success. We are very happy that we have fulfilled our goal to make you satisfied in terms of our services and products! Thank you so much for trusting Ares Sportswear! Have a great day!

Marc Torres
Customer Care Team

Noté 4 sur 5 étoiles

Response time is slow via email and…

Response time is slow via email and causes shipment of items and production to be delayed.

10 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Kelly,
We are very sorry for the delay in reply on emails. We would love to have a discussion with what we can do further. Please leave us an email at info@areswear.com so we can extend our help. Thank you!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Only 1 week turn around and shirts came…

Only 1 week turn around and shirts came out better than expected. Customer service was quick and efficient. Thanks guys!

10 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Luke,
Thank you as well for trusting Ares Sportswear! We couldn't have it done without you! Have a great day!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

The girls lovvvvvvvve the jerseys

The girls lovvvvvvvve the jerseys! We will shop again with you next season!

9 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Tiffany,
We are very happy to know that they have loved the apparels. As we always give the best part of our service and we are looking forward to improve it more. Thank you so much for trusting Ares Sportswear! Keep safe!

Marc Torres
Customer Care Team

Noté 1 sur 5 étoiles

a complete disaster from the start

a complete disaster from the start, Was sent wrong shorts 2 years in a row, replacements showed up last day of the season as they forgot to order the replacement shorts. I told them when I asked for the quote that i needed them on a certain date, they said no problem and it ended up a big problem. Our school has removed them from the vendor list. We will not do business with them again.

9 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Thanks for the feedback. We are sorry to hear you had a negative ordering experience. I will be reaching out directly soon to learn more about your experience. Thank you.

Shawna Smith
Sales Support Manager

Noté 3 sur 5 étoiles

The quality of the screenprinting on my…

The quality of the screenprinting on my shirts weren't great.

8 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Shauna,
We are very sorry to hear what happened. Perhaps if you'd let us. We wanted to know more on what we can do for your previous experience. Please leave us an email at info@areswear.com so we can extend our assistance. Thank you!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Customer service is excellent and…

Customer service is excellent and patient with my many questions. Very helpful and knowledgeable.

8 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Elizabeth,
Thank you so much for leaving your kind review. We just wanted to let you know that we always make sure the quality of services that we are providing to our customer is high-end. So we can have more satisfied customer like you! We really appreciate the trust that you have given to Ares Sportswear! Keep safe!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Great stuff

Great stuff. Quick delivery. Friendly, helpful associates.

8 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Wow! Your short words justifies the satisfaction that we have provided in terms of customer service experience and also with our products. Thank you so much for using Ares Sportswear! Best Regards!

Marc Torres
Customer Care Team

Noté 3 sur 5 étoiles

Over promised and under delivered

Over promised and under delivered. 5 weeks and half of our order is still not in.

7 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Todd,
We do apologize for the delay of your order. We wanted to give you all the options so we can fix your previous experience. If you have time please leave us an email at info@areswear.com so we can do the best way we can to extend our help. Thank you!

Marc Torres
Customer Care Team

Noté 1 sur 5 étoiles

Extreme lack of communication

Very little communication with our school's Ares representative when we started having issues. She got our store up and running great, then as soon as our orders were 2 weeks over the due date, there was no email or phone call to let us know what was going on. This made my coaching job a lot harder. I had so much more on my plate this season because of our spiritwear order through Ares.
I called customer service and got help from another person, but even he could only do so much and I still had to follow up on our orders. Apparently there were items on backorder...but we had no clue! It took multiple emails and phone calls to find that out and to get Ares to start sending gear in shifts!
Our store closed on March 20th...its May 6th and we still have several items missing even though we were told they were sending them. No offer of money back or apologies were made. Our season ends tomorrow and too many athletes will not have the spiritwear they wanted to wear all season. So incredibly disappointed.

6 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Bryn,
We are sincerely apologize for your previous experience with Ares and would love to fix the relationship that you had with us. If you'd like please send us an email at info@areswear.com so we can extend our assistance and check the best options that we have. Thank you!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Ares Thumbs up

Love Ares! Quality goods, on time delivery, superb ink quality on screen prints and a great group of people!

6 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Janet,
Thank you for your lovely review! Your satisfaction is our priority and we are very happy that we are able to meet all you expectations. Thank you for trusting Ares Sportswear! Have a great day!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Excellent product knowledge

Excellent product knowledge, great selection, quick turnaround, superb pricing, and overall exemplary customer service.

3 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Roger,
Thank you for your overwhelming review! We are very satisfied with the outcome as well and we are happy that we are able to exceed your expectations! Have a great day ahead!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Ares is my one stop shop!

Ares is my one stop shop!! When ever my school needs anything, they know we can call Ares and get whatever we need in a timely fashion. From class items, school shirts or athletic uniforms. I have used them more times than I can remember. They are the only company we use!

3 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Griffin,
Thank you for leaving your sweet review! We really appreciate the trust that you have given to Ares Sportswear through the years! You are the reason of our success and thank you as well for being the best part of Ares! Keep safe!

Marc Torres
Customer Care Team

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