Ares Sportswear Avis 

1 246
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Typically, I’d give 5 stars but the sizes of my lifeguard jackets were off by at least one size. I get that the style of the jacket made them smaller than the actual size of the jacket I have purchas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our rep Cynthia was fantastic from start to finish. She answered every question. Attended to every concern. And made us feel valued every step of the way. The products are excellent, the online fundra... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordering was fairly easy. I felt like different people within Ares did not communicate well, so I had several different people contacting me without looking to see what someone else already took car... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick effecient service adn flexibility on your end when i submit an order. Any last minutes changes i have requested are addressed immediatly. bernie, Mt. edgecumbe High School in Sitka Alaska

L'entreprise a répondu

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4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

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4,5

Tous les avis

(1 246)

9 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Was not happy that our order was made…

Was not happy that our order was made before our Tennis Season started and I received the last of our items when our season ended. Communication was an issue in regards to where our items were.

29 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Richard,
We are very sorry for the lack of communication in regards with your order. Although, it will be our pleasure to extend our help. We would love to have a discussion with your previous experience just by sending an email at info@areswear.com. Thank you so much for using Ares Sportswear!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Great shirts, poor email responses

The help selecting the shirts was great. They arrived as promised, and we really like the 50/50 eco blend and the color.

I sent an email to the representative letting him know that I had several more participants and asked if I could get two more shirts. This was several days prior to being notified that the were being sent. My emails were not answered and shirts arrived without the additions. I have added in past years and never had a problem.

28 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Catherine,
We are very happy that you are satisfied with our products. I hope that we can do anything in terms of the miscommunication experienced with Ares. We would love to have a discussion with you about that. Please send us an email at info@areswear.com so we can extend our assistance. Thank you for trusting Ares Sportswear!

Marc Torres
Customer Care Team

Noté 2 sur 5 étoiles

Did not ship on time

The communication between myself and the company was decent in the beginning of the process. Ares sportswear was accommodating by adding youth sizes to our order and they worked with me to be sure we could have enough for a minimum order on one item. Prior to ordering, I was told that after the order closes the items would ship in 10 business days. This did not happen. After waiting 15 business days, I inquired about the order. I was told that they would get back to me before the end of the day. Well, the end of the day came and I did not hear back. In fact, I never heard back from the representative. Due to my experience with the delay of the shipment & lack of communication about it, I do not recommend Ares sportswear to others.

28 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Veronica,
We do apologize for the missed out on our part in terms of the delay of items and also for not updating you the status of it. We would love to hear from you about your previous experience. Please send us an email at info@areswear.com so we can extend our help and see the best options that we have. Thank you!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Ares has always been fantastic to work…

Ares has always been fantastic to work with. They provide very high quality products and their customer service is beyond perfect. Ares will always "make it right", even if the mistake was on my end! I would never use another company for gear for my teams.

28 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Thank you for the kind words! It's been a pleasure working with you over the years!

Shawna Smith
Sales Support Manager

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. They worked with me on design and even made sure my order was delivered in time for my event. I would definitely use Ares again.

25 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Chris,
Thank you for your trust with Ares Sportswear. We really enjoyed working with you as well. Have a great day!

Marc Torres
Customer Care Team

Noté 1 sur 5 étoiles

My account rep was terrible with…

My account rep was terrible with communication and when an issue came up he was impossible to get a hold of. It took over 2 months to finally get our account corrected and I had to final call a higher manager to get it done.

24 mai 2019
Avis spontané
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Réponse de Ares Sportswear

We are terribly sorry for your experience with our representative. We would love to discuss your concern with Ares. Please send us an email at info@areswear.com so we can further assist you. Best Regards!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

ASK FOR ZAK!

ASK FOR ZAK, HE IS ACCURATE AND THOROUGH.

23 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Steve,
Thank you for the kind words and representing Zak. We really appreciate working with you here at Ares Sportswear. Have a great day ahead!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Excellent Experience as always

Excellent service, communication and t-shirts. Customer service is 2nd to none and orders always have come out very nice and ship on time. Highly recommended.

22 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Steve,
We really appreciate your nice words with Ares. We couldn't ask for more with a customer like you. You are one awesome customer as well! Thank you for trusting Ares Sportswear!

Marc Torres
Customer Care Team

Noté 3 sur 5 étoiles

Overall I'm pleased with the products

Overall I'm pleased with the products. However with regards to the lettermen jacket I was surprised to see the lettering on the back so small and not embroidered. The lettering on the back of the jacket needed to be big, bold and embroidered just like the rest of the jacket. The intent was to use that jacket as a method for selling our program. A walking advertisement of sorts. My embroidered number on the back is more prominent than the school name. I would have gathered the jersey number be embroidered on the sleeve.

21 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Tommy,
We do apologize for the inconvenience with the jacket and the services in terms of embroidery. We would love to have any discussion if you may please send us an email at info@areswear.com so we can extend our assistance to you. Thank you!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

LOVE ARES SPORTSWEAR

Always quick to get your order out. Happy with the quality of products. Friendly staff

21 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Wendy,
Thank you so much for that lovely review. We are thankful enough giving your trust with Ares Sportswear! Have a great day! Keep safe!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

great services and a very big help in…

great services and a very big help in accommodations...

20 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Thank you for your review! We are looking forward working with you again! Best Regards!

Marc Torres
Customer Care Team

Noté 4 sur 5 étoiles

Needs more timely communication. Clothing and store very good.

The clothing items themselves are pretty cool - the team loved them. My coordination and communication with my lead person was not great. Perhaps if I had been more insistent, instead of patient, items would have arrived sooner.
The store was super easy to use.

20 mai 2019
Avis spontané
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Réponse de Ares Sportswear

It is always our pleasure helping you with everything that you need in terms of clothing and online store. We do apologize though for the delay of items and not contacting you on time. Perhaps, if you'd let us we will be more that happy to answer all your inquiries at our email line at info@areswear.com so we can extend our assistance. Thank you!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Easy customer service and a follow up…

Easy customer service and a follow up in minutes. Great to have someone available to speak to online. Great service, a huge thumbs up.

18 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Clarissa,
Thank you so much for your kind words. We are happy to say that we have enjoyed working with you as well! Thank you for trusting Ares Sportswear! Have a great day!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Absolutely amazing

This company was a joy to work with! They were great assisting me with the design I was interested in as well as adding suggestions. They answered any and all my questions via email in a timely manner. I received my order on the date that was discussed and the hoodies I received turned out better than expected and the quality of the material was very nice, worth every penny. I will definitely be recommending this company to my fellow coaches and look forward to working with them again!

17 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Honora,
What a very nice review that you have left. We really enjoyed working with you as well and we are looking forward into working with you again! Thank you for trusting Ares Sportswear! Have a great day!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Year One Success

Our rep Cynthia was fantastic from start to finish. She answered every question. Attended to every concern. And made us feel valued every step of the way. The products are excellent, the online fundraiser store had great options and was very easy to facilitate, and above all our kids love their gear! Thank you Ares and Cynthia for making our first year amazing!

16 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hello Matt,
Thank you so much for the kind words. We really appreciate your effort getting in touch with us and letting us know all the details. We had fun working with you as well Matt! Thank you for being the best part of Ares Sportswear! Have a great day ahead!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Jenny Hanna is a CLASS ACT

Jenny Hanna is a CLASS ACT. She is an incredibly helpful individual, managed my order perfectly, and ensured it was delivered on time. Total champion. If your other employees are that intuitive and efficient, you will soar in future sales.

15 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Thank you very much for the great review! We work really hard to provide our customers top notch service so I'm happy to see that reflected in your ordering experience. I made sure Jenny got the recognition she deserved. Thanks again!

Shawna Smith
Sales Support Manager

Noté 5 sur 5 étoiles

Great communication

Great communication, very helpful staff, and a great product! Highly recommend Ares!

15 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Debbie,
Thank you for the kind words. We are very pleased that we are able to assist you with your needs! Thank you for being the best part of Ares Sportswear! Have a great day!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

A million stars!

14 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Wow! We are very flattered for your review Jennifer! You are one of the reason why we are doing the best way we can here at Ares Sportswear! Thank you for your trust! Best Regards!

Marc Torres
Customer Care Team

Noté 5 sur 5 étoiles

Team Orders

I have ordered for a few seasons already and have never had a problem. Materials are of good quality, and the embroidered art work was exactly as I sent.

13 mai 2019
Avis spontané
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Réponse de Ares Sportswear

Hi Liz,
Your review says it all. We can never be so happy knowing that you are very satisfied with our services. Thank you so much for trusting Ares Sportswear! Keep safe!

Marc Torres
Customer Care Team

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