Ares Sportswear Avis 

People know the situation regarding this order including Mike Campbell. Ball was dropped multiple times on your end, and at the end of the day to quality of the shirt that I ultimately received was disappointing. I felt like the logo in white was lost on the heather shirt. Literally the worst experience I have had with company and I have been ordering from you for over 10 years.

I like that you can design items yourself on the ares website. Customer service was always very nice and helpful through the whole process. All merchandise is good quality for the price.

happy with the product, the price and the turn around time!

By far the worst experience I've ever had trying to get uniforms for my team. I STILL do not have everything I ordered. They've placed the blame on their vendors as if that excuses their inability to properly set expectations from the very beginning. Had I known there were going to be this many set backs, I would've placed my order much sooner. My boy's season will be halfway over before they get their completed uniforms. I'm so utterly disappointed by this experience. The only reason I went with them was because they are the official uniform provider for Central Ohio Youth Baseball League. I will be letting the commissioner know about this to warn other teams.

Great to work with.
Jackets came earlier than promised.

The shirts came out nice and I liked the price. It just took a long time from first contact to get my order. I had to keep emailing and asking for updates and that seemed to be the only thing moving the process along.

Wonderful job. Great service.

While I have been happy with Ares the past few years our team has used the online team store option, this year has been stressful. Our items shipped over the course of multiple weeks and it was unknown what each shipment contained and what was coming next and when. Additionally, the invoice sent in an email was from the previous year's order. Also, our items took extra time to deliver, cutting it too close to our team deadline. Finally, while most customer service representatives were fairly helpful, one told me she would email me with an answer to my question and she never did. In order to stay informed of my order, I ended up calling a minimum of four times over the course of a week or so. Clearly, it was not convenient and definitely not as easy as the last few years. As a busy coach, I question whether I will use the company again. With that said, the products are fine and the prices are reasonable.

Service and products were both excellent. The only problem was that the shipment was short 2 of the items ordered.

Typically, I’d give 5 stars but the sizes of my lifeguard jackets were off by at least one size. I get that the style of the jacket made them smaller than the actual size of the jacket I have purchased in the past (not even close) but I was disappointed in ARES’ response after voicing my concern. I may pursue other options next year.

I ordered from your company in enough time to have my clothes for cheer camp for my squad. I was only told of one problem with one item. Now after several emails, I have problems with three other items. So now I do not have outfits for my cheerleaders for camp. This is not good. Even the item that I was told would be late has not arrived in the time that I was told. Plus, my invoice is due, and I don't have all of my order.

The shirts were WAY too big. I ordered my teams normal sizes and they looked like dresses. The shorts were also very long and looked kind of faded.

Very friendly staff with excellent customer service. Great products and selections as well!

I placed an order at the beginning of May and the expected delivery date was for May 21st which it was going to be of perfect timing because we were competing on May 23rd and the order was processed that late because I was waiting for funds from our sponsors to be able to pay off the purchase. May 21st arrived and no delivery. On May 22nd I got a hold of someone that tried their best to ease the situation. We almost forfeit the tournament only because we didn’t have a team uniform to pay in. For the past three years that I’ve been placing small orders I have encounter a problem, either because there’s one or two number that are wrong (2017), wrong team name (2019) and the bigger issue this year 2019 is having any uniforms to start playing in a Four day tournament in which a few players couldn’t play after we made a few numbered shirts to be able to play and not waste the money spent between flights, hotels, registrations and membership. The disappointment is greater than ever. And as of today I still have not been contacted about either a refund or order originally placed.

At no point was I informed by Ares my order was not going to be done on time as promised. Had I not contacted Ares via chat with Terri, I would not have know what was going on. In the future, if an order isn’t going to be completed on time, please give the customer a courtesy call to inform them.

They put numbers on some of the wrong size hats and then I had to re-order coaches hats. I had to pay for the re-order hat. I would watch the order close and point out any issues before you leave building. I also had a player jersey with the wrong number. The product came out good, but issues with ordering.

Items were backordered.

Colors ran on rugby shirts when washed

Fantastic customer service!