Ashbourne Membership Management Services Avis 1 641

Used the Chat service (Amanda) very helpful and sorted my membership direct debit and cancellation on my old gym. Very easy, stress free and to quick response.

Had an issue with bank information which meant my membership wasn't paid through no fault of my own. Charlie was very understanding and waived late fees and did everything to help me with my payment. Fantastic service!

Shannon was very helpful in helping me with cancelling my membership and sorting the payments out. Very quick and friendly!

I received a very polite and attentive service from Isobel. She responded my emails very quickly and nicely as well as she sorted out all my enquiries.
Very good service.

Abbie was really helpful and responded quickly when I needed to cancel my membership. She made the process straightforward and handled everything efficiently. Excellent customer service, thank you!

Sophie on Webchat is an asset to Ashbourne whoever is her manager, give her some praise, maybe even a cheeky day off or something? Honestly sorted my issue out so quick and was so polite even tho I was a bit ratty, sorry lol, I was ready to leave my gym because of the issue but Sophie saved the day, thanks again queen have the best day ever

Dealt with my query extremely quickly and professionally thanks Charlie!

Needed to make a change to my gym memberships via email. Had a very quick reply from Megan who obviously understood how all the membership admin works, resolving everything very quickly and courteously. Exceeded my expectations.

“Hi Charlie,
I just wanted to say a big thank you for helping us sort out the membership. Your understanding and support really made things stress‑free for us during a difficult time. We truly appreciate it.”

The replies to my email very quickly and helped me efficiently in a professional and friendly manner. No complaints what so ever!

Rectified my payment problems immediately. Even gave a goodwill gesture as the payment was caused not by my fault. Good service

What a great service I've received from Ashbourne Management throughout my membership.
I'd like to mention Megan in particular, who made the process of closing my account really easy. Professional, courteous and efficient. Thank you

I had an issue with a membership and Amanda helped me very quickly and very efficiently.

Abbie helped me with an account issue, she resolved my issue and responded quickly.
The whole thing was resolved in less than 20 minutes via email.
First class service

I recently contacted customer support to cancel my gym membership, and I just wanted to highlight the outstanding assistance I received from Jemma. From start to finish, she provided truly exceptional customer service and made what could have been a tedious process remarkably smooth and pleasant.

She went well above and beyond to ensure everything was handled quickly and correctly, taking the time to explain the steps clearly and making sure there were no issues or confusion along the way. Her professionalism, efficiency, and genuinely friendly tone made the whole interaction an absolute pleasure.

It’s rare to encounter someone who combines such high-quality service with such warmth and attentiveness. She handled my request promptly, treated me with great respect, and left me feeling genuinely appreciated as a customer.

Thank you for employing someone who clearly takes pride in delivering excellent service. It made a real difference to my experience.

Really super help from Abbie - we had a couple of email problems but she resolved them quickly and without fuss!

Abbie was excellent in dealing with my issue, she was professional and resolved in no time, she was great!

Quick and easy process. Thank you.

Amanda and Jemma who dealt with my membership issues where quick to resolve , fast responses an excellent service/experience.

Great help and quick replies