Aussie Man and Van Ltd. Avis 

1 550
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We used Aussie Man & Van for our move. Great service, nice people. If you book their services, I recommend you consider helping as well, as it will result in overall more manpower and therefore you'll... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best moving service of all time. So kind, timely, and professional. If you’re looking for an amazing moving experience please book with them!!! I searched the entire internet and was so happy I bo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommended moving service. Couldn't have gone any better. Arranging the service was made easy by Niamh and team, answering our many questions and getting us booked quickly. The packing and re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We highly recommend Aussie Man and Van! 5/5 star experience from beginning to end. Top class service from Reece (for responsive bookings) and huge thank you to Jay and Digby who were amazing, and took... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. Centre de stockage
  3. Déménageur

Écrit par l'entreprise

London's favourite movers! Move Better with Aussie man and van London. Removals & Storage London. Moving over 350 homes a week in London.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 550)

102 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Everything happened as planned

Everything happened as planned. The packer worked so hard and the removal was quick and efficient. Difficulties with the size of our things and the staircase were overcome without fuss. Would recommend and will use again. Thank you!

22 juillet 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Kate,
Thank you for your kind recommendation. We would be delighted to help with any future moves.

Noté 5 sur 5 étoiles

Fantastic from start to finish !Alina…

Fantastic from start to finish !Alina was very helpful on the phone the crew were brilliant they took very good care of my belongings and they were very polite and helpful! Would definitely recommend

16 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Lost Items, Damage, No Compensation

*Updated review following a recent incident*
We used Aussie Man and Van twice recently. The first move seemed to go well and we rebooked them based on that experience.

However, we later discovered that two valuable items were left behind in their van during the first move - only found after we contacted them weeks later. There was no proactive communication. If we hadn’t contacted them, we would have never been able to find the items.

The second move was also disappointing. One of the movers had a l negative attitude throughout, which made the experience uncomfortable. A fan was also damaged during the move which we didn’t initially pursue, out of goodwill.

Despite acknowledging the mistake, the company refused to offer any compensation or goodwill gesture. When I raised this formally, they told me to escalate it to the ombudsman.

Very poor accountability and customer care. Would not use again.

11 juillet 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Jinny,
Thank you for your feedback. I understand that the items you originally thought were missing were located and returned to you - hence why there was no compensation offered. We do apologise that the items were left behind on the vehicle but they were then stored securely in the office until we could determine who they belonged to. We complete several moves a day in the same vehicle so it was not immediately obvious that these items were yours. We are glad that we were able to return them safely to you. I understand from your Sales Rep that there had been no mention of a negative attitude from the crew nor any damage to a lamp. If you would like to discuss this further, please do contact your Sales Rep.

Noté 5 sur 5 étoiles

Excellent service!!

Excellent service. Use Aussie Van for my recent home move. The removal guys were brilliant and nothing was a problem. Very polite and courteous. I would definitely use them again and would highly recommend them.

8 juillet 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Jim,
Thank you for your lovely recommendation. We are pleased to hear the team were polite and courteous.

Noté 5 sur 5 étoiles

We had a great experience with Aussie…

We had a great experience with Aussie Man when we moved to our new house in June. They were more than efficient and very careful with everything. They were also happy to adapt along the way when we realised our sofas wouldn't fit. On top of that, they were genuinely nice people and the fact that they were half the cost of their competitors was obviously the icing on the cake!

10 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Sami,
Thank you for your lovely review. We are pleased to hear the team were so efficient and careful with your items.

Noté 5 sur 5 étoiles

The best father and son duo

Alex and his Dad were brilliant. Quick, efficient, careful and polite. They made our move seamless.

5 juillet 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Brad,
Thank you for your lovely review. We are pleased to hear the team were so efficient and careful.

Noté 5 sur 5 étoiles

my belongings in safe and expert hands

I've been using Aussie Man and Van fairly regularly since 2018, and they have consistently been friendly, approachable, affordable, and always on time! Really recommend. Fast, diligent and efficient, I really feel that I can trust them with my belongings.

23 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Stella
Thank you for your lovely recommendation. We are pleased to hear the team were quick and efficient.

Noté 5 sur 5 étoiles

Excellent

Had a great experience with Aussie Man and Van! The movers arrived in the allotted time slot, were friendly, polite and super efficient. It’s my first time using movers and I would definitely recommend to friends and use again.
Thanks so much!

2 juillet 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Sarah,
Thank you for your thoughtful recommendation. We are pleased to hear the team were polite and efficient!

Noté 4 sur 5 étoiles

Excellent service

Loaded and unloaded our belongings quickly but taking consideration while doing so.

2 juillet 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Jess,
Thank you for your kind review. We are pleased to hear the team were quick yet careful with your items.

Noté 5 sur 5 étoiles

Simple and stress free.

From the initial phone call with Abbie to saying good by to the three delivery drivers, Tomas, Tomas and Tobor this was a completely painless experience. They made everything super easy. The guys on the day kept the mood light, taking the stress out completely. Abbie was always on hand whenever I had need of a few extras and overall a spectacularly successful moving day for a family of 5. Thank you guys so much!! Was worth every penny (which was actually not that much!)

27 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Jahangir,
Thank you for your lovely review! We are delighted to hear both Abbie and the removal team provided a great service.

Noté 5 sur 5 étoiles

I recently moved within London and used…

I recently moved within London and used Aussie Man and Van Ltd. I cannot fault them - the crew Adam Hines and Corey James were on-time, polite, careful and efficient. Moving is a very stressful experience and having this firm assist with the move really lightened the load - thank you.

23 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Jenny,
Thank you for your lovely review. We are pleased to hear the team were polite and careful with your items.

Noté 4 sur 5 étoiles

Great company

Great company. Been using them for years.

20 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Penwizard,
Thank you for your kind review!

Noté 5 sur 5 étoiles

Aussie Man and Van were very…

Aussie Man and Van were very professional and punctual. Packed up and moved all of our belongings in a very professional manner.

14 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Alan,
Thank you for your kind review! We are pleased to hear the team were professional and punctual.

Noté 5 sur 5 étoiles

Great Service

They're great! Booked last minute and the process was smooth and quick. From booking with Niamh to the moving guys (I think it was David and didn't catch the other gentleman's name). They arrived early and were very nice. We ran into some trouble getting access to the moving lift but they were very understanding. Careful and attentive with our furniture. Finished the job smoothly.

9 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Sylvia,
Thank you for your thoughtful review. We are pleased to hear both Niamh and the removal team were so helpful!

Noté 5 sur 5 étoiles

Outstanding from beginning to end

I've done many moves and thanks to the team at Aussie Man and Man this was by far the smoothest and least stressful.

The excellent service began with the suggestions and support offered by Chloe during the planning and booking phrase and continued with the removal day guys Akos, Toth and Simon M.

Everything went without even the smallest hitch and everyone was lovely too. What a great experience.

10 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Jane,
Thank you for your lovely review. We are delighted to hear both the office and removal team provided a great service.

Noté 5 sur 5 étoiles

Brilliant experience

Brilliant experience. Thanks to a very strong 3 man team! They navigated 2 flats, a storage unit and a three bedroom house, handling our items with care, making sure to ask where we wanted everything and even carrying the heaviest items to the top floor. Brilliant service, friendly and extremely helpful. Thank you for making our move so smooth.

10 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Laura,
Thank you for your kind review. We are pleased to hear the team provided a brilliant service.

Noté 5 sur 5 étoiles

The best out there

We booked Aussie Man and Van last minute and were they good? They were absolutely amazing, so efficient and friendly too (wish I could include their names, but sadly we didn’t get them). We would 100% recommend moving with them! Compared to others we used before, Aussie Man and Van were superior. Do yourself a favour and book them!

3 juin 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Nora
Thank you for your lovely recommendation! We are pleased to hear the team were efficient and friendly.

Noté 5 sur 5 étoiles

Absolutely 5 star experience

Absolutely 5 star experience - exactly on time, two very strong guys, so helpful and courteous and all exactly to plan - third time we used Aussie and we will always choose in future

24 mai 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Quentin,
Thank you for your kind review. We are pleased to hear the team were so helpful and courteous.

Noté 5 sur 5 étoiles

Reliable, careful and friendly removal team

The removal team took good care of the furniture during the move and managed to do so without any damage. I was worried about the lifts getting jammed but they made sure to not obstruct the doors. Clear comms from the reservations team (Chloe) before & after the move. I would use them again if needed in the future.

22 mai 2025
Avis spontané
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Réponse de Aussie Man and Van Ltd.

Dear Edward,
Thank you for your lovely review! We are delighted to hear the team took care with your items and we would be happy to help with any future moves.

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