Australian Gourmet Gifts Avis 

438
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

What a great service. Sent a gift to my son in law in Australia, great communication. I put the wrong date for delivery, but they sorted and delivered in time for his birthday. Thanks

Noté 3 sur 5 étoiles

The process of purchase went through reasonably well. We filled out the process on Sunday afternoon 01 DEC. On Monday 2 DEC we received an acknowledgement that our order had been received. It wasn't... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great and efficient service … my recent orders were Christmas presents for family in Australia as I live in the UK. I’ve been placing orders with Australian Gourmet Gifts for at least 3 years now …... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

438 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(438)

79 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

So great to be able order from UK for…

So great to be able order from UK for relatives in Australia. The whole process was easy with delivery as promised and kept informed too. Will definitely use this company again

27 novembre 2025
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Réponse de Australian Gourmet Gifts

Hi Andrea,
Thanks so much for your review! We're delighted to hear the process was easy from the UK and that delivery went as promised. We’d be happy to assist again anytime.

— Andrew

Noté 5 sur 5 étoiles

Friendly and a fantastic instruction…

Friendly and a fantastic instruction how to use the Hydro Flask.

27 novembre 2025
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Réponse de Australian Gourmet Gifts

Hi Kluiver,
Thanks for your review! Glad to hear the instructions were helpful and that you had a great experience.

— Andrew

Noté 4 sur 5 étoiles

Easy to order

Easy to order. Sent on time.

26 novembre 2025
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Réponse de Australian Gourmet Gifts

Hi Carolyn,
Thanks for your review! Great to hear your order was easy to place and arrived on time.

— Andrew

Noté 5 sur 5 étoiles

Easy to order online

Easy to order online, very quick delivery with constant updating/tracking information. Lovely hamper.

25 novembre 2025
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Réponse de Australian Gourmet Gifts

Hi Alf,
Thanks for the great review! Glad to hear the ordering was easy, delivery was quick, and that you loved the hamper.

— Andrew

Noté 5 sur 5 étoiles

Purchase was given as a gift

Purchase was given as a gift

13 novembre 2025
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Réponse de Australian Gourmet Gifts

Hi Mary,
Thanks for your review! We hope the gift was well received.

— Andrew

Noté 5 sur 5 étoiles

Great Experience

Easy to order and a great variety to choose from. I will definitely use them again

20 novembre 2025
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Réponse de Australian Gourmet Gifts

Hi Leanne,
Thanks for the great feedback! We're glad you found it easy to order and loved the variety. We’d be happy to help again anytime.

— Andrew

Noté 5 sur 5 étoiles

On time delivery

On time delivery, great product. I will continue using AGG for all my client gifts in Australia.

17 novembre 2025
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Réponse de Australian Gourmet Gifts

Hi Kathryn,
Thanks for the wonderful review! Great to hear your delivery arrived on time and that the product hit the mark. We really appreciate your ongoing support for your client gifts.

— Andrew

Noté 5 sur 5 étoiles

Easy to order fast delivery

Easy to order fast delivery. Did not open as it’s a gift, but I hope when its opened it will look as good as advertised

14 novembre 2025
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Réponse de Australian Gourmet Gifts

Thank you so much for your lovely review from across the ditch! We truly appreciate your continued trust in AGG for your client gifting across Australia. Regards, Andrew

Noté 5 sur 5 étoiles

Arrived on time and was appreciated

Arrived o. Time

4 novembre 2025
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Réponse de Australian Gourmet Gifts

Thank you, Jackie! We’re so pleased your gift arrived on time and was well received. We appreciate you choosing Australian Gourmet Gifts and hope to help again soon. Regards, Andrew

Noté 5 sur 5 étoiles

Fast delivery and amazing packaging

I ordered on the 2nd of November and recieved received the advent calender 4
Days later. Fast delivery and it was packaged really well. I cannot wait to see my husbands face when he sees his advent calendar

1 novembre 2025
Noté 5 sur 5 étoiles

From the ordering to the delivery was a…

From the ordering to the delivery was a pleasant experience. My family all live a long way away and they were so
Excited to receive their hampers great quality ingredients and excellent presentation. Reasonably priced. Speedy delivery. Thank you.

3 octobre 2025
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Réponse de Australian Gourmet Gifts

Hi Donna,

Thank you so much for your lovely feedback! We’re delighted to hear your family enjoyed their hampers and that the whole experience was smooth and easy.

We really appreciate you choosing us to help send something special to your loved ones.

Warm regards,
Andrew

Noté 1 sur 5 étoiles

First delivery was damaged so taken…

First delivery was damaged so taken back to post office. Second delivery was late for special birthday arrival

Won't be using again

7 octobre 2025
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Réponse de Australian Gourmet Gifts

Hi Nicky,

We’re so sorry your gift didn’t arrive as smoothly as planned. Unfortunately, the first parcel was damaged in transit (an extremely rare occurrence) and we organised an Express replacement right away.

We completely understand how disappointing it was that it didn’t arrive in time for the special birthday. We appreciate your patience and feedback, and we’ll continue working hard and with our delivery partners to minimise risk of items being damaged in transit.

Warm regards,
Andrew

Noté 2 sur 5 étoiles

'Same Day Delivery-Sydney' not an option

The website has a drop down option for 'Same Day Delivery - Sydney'. After receiving tracking details that the gift would be delivered one week after ordering, I was informed via email that Australian Gourmet Gifts does not offer same day delivery in Sydney. The website needs updating to reflect the services you offer.

Hamper was delivered and customer was happy, albeit it was delivered 5 days late.

1 octobre 2025
Noté 4 sur 5 étoiles

Time to change what you have in hampers…

Time to change what you have in hampers been the same for years otherwise very good

8 septembre 2025
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Réponse de Australian Gourmet Gifts

Hi Siman,

Thanks so much for your feedback and for being a long time customer! We appreciate the suggestion and are actually working on introducing new hampers and products this season. Glad to hear you’ve otherwise enjoyed the quality and service.

Warm regards,
Andrew

Noté 5 sur 5 étoiles

Prompt and efficient service

Prompt and efficient service. Thank you.

29 juillet 2025
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Réponse de Australian Gourmet Gifts

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you found our service prompt and efficient. Regards, Andrew

Noté 3 sur 5 étoiles

No card attached to hamper.

No card attached to hamper.
The hamper was delivered in a timely manner, however, our card was not delivered with the hamper so the recipient had no idea who it was from until we contacted them to confirm it had been received.

5 août 2025
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Réponse de Australian Gourmet Gifts

Hi Karen, thank you for your feedback. There should have been a card attached to the outer shipping box with your message affixed. On rare occasions the card can become dislodged in transit, or the message may not have been applied correctly. I’m very sorry this happened on your order. I’ve followed up with you directly via email to make this right and truly appreciate your understanding. Regards, Andrew

Noté 5 sur 5 étoiles

Same day champagne

I ordered, from the US, champagne for the grand opening of my daughter and her husband's cafe, George's Table, in Port Melbourne. I ordered it for same day delivery and you came through- it was there in perfect timing!! Thank you! Valerie Sahlieh

1 août 2025
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Réponse de Australian Gourmet Gifts

Thank you, Valerie! 🎉 We really appreciate you trusting us from overseas and look forward to helping you celebrate more milestones in the future. 🥂 Regards, Andrew

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