First time doing branded wear and Louise was so helpful in assisting me sorting out vectoring (?!), placement etc. Once everything was all ok, they were printed/embroidered and delivered really prom... Voir plus
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The team at Brand Identity are fantastic. They go above and beyond to meet your deadline, there is always a friendly person on the phone to help you out and their quality is consistently great.
Needed some workwear sorted as my usual supplier let me down at the last minute. Contacted Brand Identity as they are reasonably local to me. Explained the situation and the team there pu... Voir plus
Fantastic service from start to finish. Every question answered in time-orderly fashion, amendments made swiftly and product delivered promptly. We're thrilled with the results and the price. We shall... Voir plus
À propos de l'entreprise
- Service de broderie
- Fournisseur de textile
- Boutique de t-shirts personnalisés
- Magasin de vêtements imprimés
- Atelier de sérigraphie
- Magasin de vêtements professionnels
Écrit par l'entreprise
Brand Identity are an established workwear, printing and embroidery business based in Southend on Sea, Essex. We work with a number of local and national businesses providing them with uniform, workwear and promotional items. All our work is carried out in-house at our 4,500sq ft factory where we have the capacity to embroider over 20,000 items per week and can screenprint 1000 items per hour. Our standard lead time is just 5 working days from approval of artwork and we can offer an express service if you require. We do also have a showroom onsite where you are able to come down and try on the items before purchasing. Offering a wide range of brands for customisation including some excellent sustainable and organic lines, we are able to cater to any budget. We also offer some fantastic bundle deals including new business starter packs, polo bundles and much more. We are able to offer online ordering portals for clients with over 50 staff members, these enable your buyers to order for their individual teams and send to different sites/stores. These also work well for any clubs and associations as they can be linked straight from your website for your members to purchase your branded merchandise. We also offer a packaging, folding and bagging and relabelling service. The other area of our business is promotional merchandise; we can brand anything from a pencil to a lunchbox! Speak to us today for any event merchandise you may be interested in and let us help you brand your business. !
Coordonnées de contact
Sutton Road 555, SS2 5FB, Southend-on-Sea, Royaume-Uni
- 01702 410044
- Louise@b-id.co.uk
- www.b-id.co.uk
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Good customer service and support
Good customer service and support. Products ordered out of stock but quickly informed and refunded.

Réponse de Brand Identity
The response time via email was…
The response time via email was absolutely great. All questions and queries were answered perfectly by Charmaine Tilley. Couldn’t have asked for a better service. Will definitely be ordering more from brand identity.

Réponse de Brand Identity
We always get a 5* service
We always get a 5* service
Highly recommended!!!
Corrine knows exactly what we require & always goes the extra mile to help
Excellent service
Excellent service. Quality is exceptional. Been using Brand ID for over 10 years for my business and wouldn't go anywhere else. Friendly staff and great prices. Highly recommend.
Prompt reply to my question
Quick and professional service!
I had a large order for a client, Corrinne was quick to answer any questions and provide a quote in minutes. I have a very happy customer now!
Very good service.
Very good choice of work wear, good quality clothing.
Easy to order online, prompt contact if any queries.
Very satisfied with service and product.
Great print & delivery service!
Brand ID not only turned my custom print order around really quickly, they also provided me with an option to post this for me... (As I was ordering on behalf of a client, this was really helpful for me as I was dreading doing this part myself!)... The process was seamless from start to finish! & my client loved the print outcome! Thank you! :)
Southend Rugby Club U9's
I have ordered a number of items with Brand ID, being part of Southend Rugby Club we are always needing kit for the kids and coaches of the U9;s. The quality is amazing, fairly priced and always quick with dispatch as well. I will keep using Brand ID for years to come.

Réponse de Brand Identity
Excellent service
Ordered a set of Regatta waterproof padded overalls with my company logo embroidered on them. I was very pleased with the quality and service from Brand Identity. Will definitely use them again ⭐⭐⭐⭐⭐

Réponse de Brand Identity
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