Immediate response, careful investigation of the issue and called back with a solution. Very impressed that so much of the house hardware can be assessed and rebooted if required. Back on line in just... Voir plus
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Lisez les avis des autres
Absolutely the best customer service experience I have ever had! Luke was amazing, patient, thorough and it was almost a pleasure to have had an issue with our mesh nodes going faulty & for him to s... Voir plus
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Voir plus
Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Coordonnées de contact
Station Yard, LA6 2QY, Melling via Carnforth, Royaume-Uni
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Efficient and friendly. Great service.
Always prompt, efficient and really friendly customer care and technical help.
Ultrafast in every way
Fast, helpful pleasant expert helpdesk responses to any problems. Top rated customer service.
Rare faults traced and fixed speedily.
Ultra-reliable underground ultrafast symmetrical service network ducted to premises.
Community involvement and any surplus (non-profit) generated goes back to the community.
Worth every penny of the moderate annual fee
new router…
Excellent service fitting a new router Gabriel was very polite and efficient explained everything always good service form Barn thank you 👍
Really responsive service
Really responsive service, and came out and fixed the problem straight away
I've been with B4rn for over 10 years
I've been with B4rn for over 10 years. In all that time I've only had two issues. With a super friendly local call centre, it's very easy to get in touch and have your problem quickly understood. They offer great value for money. I only pay £5.00 more a month than I did 10 years ago. Very few Broadband providers can say that. A few weeks ago I needed my router replacing and this was done in less than 24 hours.
If you are looking around for a new provider, take a good look at B4rn. You won't be disappointed.
Great customer service
Luke couldn’t have been more helpful.
He is a credit to your company.
Barnstead, Stackhouse Lane
All your personnel have been helpful and obliging, and the service we have received has been exemplary
Personable service at all times
Personable service at all times. Super communication, polite and punctual engineers.
I can’t recommend B4RN enough.
Everything from the initial meeting
Everything from the initial meeting in the village hall to the survey by a member of the village, the liaison with the company about what would happen and when....and it did!!!.... the installation of the fibre from the hub to the garden, the connection to my house point by a member of the village, the visit from Barn to connect us to the fibre network, the fantastic strength of the speed the price . Just everything has impressed me about this organisation. If your village is thinking about it then don't think just do it! Well done B4RN.
Very Fast stable internet connection
Very Fast stable internet connection. Great communications from B4RN.Speed never drops even at busy times of day.
I can't recommend B4RN enough
I can't recommend B4RN enough. Any problems of which there are very few either technical or operational are dealt with in a professional, speedy manner.
It is easy to contact B4RN and it is always a personal conversation NO virtual assistants!
The connection is very reliable and reasonably priced.
Thank you B4RN
A bright future
The installation was well done with all our needs taken into account. We have had a few few problems but these were solved speedily and due to our own misunderstanding. We are very happy with the system and the newsletters keep us well up to date. We look forward to the future.
Moved to a new house with existing B4RN…
Moved to a new house with existing B4RN a year ago. Excellent customer support getting set up and a very reliable service since.
Reliable
Reliable, 250mbps service with few hiccups. Only had to turn off and reboot a couple of times a year.
Super fast broadband
Super fast broadband, reliable and extremely helpful and prompt service on the occasion we needed it.
Highly recommend B4RN! Every community should be a part of it!
Brilliant service minimal disruption
Brilliant service minimal disruption. Trusted provider. Radically improved all the connectivity we have here in the outback.
Great because it is reliable and so far…
Great because it is reliable and so far several years in no issues. Kept informed of any potential outages etc....
Delivers what they promise.
The fibre broadband does exactly what they say, and delivers seamless super fast gigabit speeds up and down. Backed up with helpful local support when needed. Very good value for money compared to ‘the big’ providers.
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