Broadband for the Rural North Avis 

494
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Immediate response, careful investigation of the issue and called back with a solution. Very impressed that so much of the house hardware can be assessed and rebooted if required. Back on line in just... Voir plus

Noté 5 sur 5 étoiles

Absolutely the best customer service experience I have ever had! Luke was amazing, patient, thorough and it was almost a pleasure to have had an issue with our mesh nodes going faulty & for him to s... Voir plus

Noté 4 sur 5 étoiles

When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Voir plus

Noté 5 sur 5 étoiles

Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Voir plus

À propos de l'entreprise

  1. Fournisseur d'accès Internet
  2. aussi dans
  3. Fournisseur de connexion internet

Écrit par l'entreprise

Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

494 avis

5 étoiles
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1 étoile

Demande des avis aux clients

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A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(494)

469 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

You can always judge the quality of a…

You can always judge the quality of a company by how it deals with problems. We have only had one issue - not b4rns fault, a builder cut through the fibre near us. Within a day, b4rn had sent an engineer and the problem was fixed.

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Reliable at speed

I find B4rn to be a reliable service and fast broadband service however on the odd occasion when service has not performed as well as expected the support staff at more than competent in resolving issues including downstream issues with my mesh system.

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

From introduction on to use.

From introduction to insallation and on through use help advice and support was always available. The weekly Zoom meetings ensure everyone can keep up to date.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

BARN.....Best internet on this planet

If I could give more stars..I would.Before being with Barn...I tried 3 other suppliers...All were useless..Now..with Barn..no problems whatsover.mulitiple appliances are on at the same time compared to 2..which still had problems..Greatest internet supplier on the planet as far as i am concerned..I cannot praise them enough

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Our small villages installed a B4RN Network…

Our small villages were one of the first to install a B4RN network about 10 years ago. The main reason for this was to improve an existing poor internet provision provided by the BT network.

Once installed and running it provided a reliable ultra high speed broadband service for a reasonable cost.
Most people in our villages quickly became B4RN customers.

If there is a problem with the service customers can contact the B4RN help desk for a quick solution. No hours of delay listening to a chatbot.

Despite growing larger it still provides a friendly personal service which is hard to beat.

Well done B4RN!

18 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Excellent connectivity

Excellent connectivity, but when I needed to discuss a connection and the position of cabling I couldn't find the answer and it was impossible to find anyone to speak with. In the end we dug the field to relay water pipes on a wing and a prayer

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing speeds

Amazing speeds, High reliability, Fast call out for problems. A wonderful community project that has succeeded and now growing fast.

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

From very poor WiFi for many years to consistently excellent!

From very poor WiFi for many years, Barn has provided us with consistently excellent connection. We even bought a SKY Glass TV because we are so confident of the service. We also wanted to keep our home phone connection and we managed to achieve that through Barn! Please keep up the good work!

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The changeover was seamless

The changeover was seamless , very professional engineers and helpful service staff. Much better internet connection for Mobile and TV and working from home. No problems since it was set up. Much cheaper for me than BT. Thank you so much!

17 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

B4RN really has been so much better…

B4RN really has been so much better than other internet providers (and obviously about 5,000,000 x better than BT). When we set up the connection it didn't work on day one. I emailed B4RN on Saturday; the local engineer replied on Sunday (!) and came to fix it on Monday at 9am. Can you imagine BT responding like this.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely thrilled to be connected to…

Absolutely thrilled to be connected to B4RN. The internet connection is faultless (so far!), everything you could wish for to run a business in a rural area. The price is very reasonable. Installation was all very straightforward, great communication. 100% recommend to anyone tempted, you won't regret it.

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Loses signal constantly

Loses signal constantly. Complained numerous times. Answer always the same. Buy, yet another, signal booster.

17 juin 2026
Avis spontané
Logo de Broadband for the Rural North

Réponse de Broadband for the Rural North

Hi Antony,

Thank you for taking the time to share this review with us. Feedback like this helps us learn and keep improving the service that we provide to our communities.

We appreciate that you have been in touch with us previously, and understand your disappointment that the issue hasn't been fully resolved. As every home differs in layout, size, and construction, Wi-Fi performance can vary and often requires a tailored approach to achieve reliable coverage throughout.

We’re keen to continue working with you to help suggest a solution that meets your needs. Please don’t hesitate to contact our Technical Helpdesk team again at helpdesk@b4rn.org.uk or on 01524 555887 (option 1), and we’ll be happy to review your setup and explore further options with you.

Best wishes,

Team B4RN

Noté 5 sur 5 étoiles

Professional, friendly and efficient - and great speeds!

Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head Office who helped us install our new phone system. Speeds are excellent and the service is very reliable. Highly recommended - if B4RN is available to you, grab it with both hands!!

17 juin 2026
Avis spontané

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