Immediate response, careful investigation of the issue and called back with a solution. Very impressed that so much of the house hardware can be assessed and rebooted if required. Back on line in just... Voir plus
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Lisez les avis des autres
Absolutely the best customer service experience I have ever had! Luke was amazing, patient, thorough and it was almost a pleasure to have had an issue with our mesh nodes going faulty & for him to s... Voir plus
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Voir plus
Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Coordonnées de contact
Station Yard, LA6 2QY, Melling via Carnforth, Royaume-Uni
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You can always judge the quality of a…
You can always judge the quality of a company by how it deals with problems. We have only had one issue - not b4rns fault, a builder cut through the fibre near us. Within a day, b4rn had sent an engineer and the problem was fixed.
excellent internet speed
excellent internet speed, very helpful office staff and engineers.
Excellent help whenever an issue arises
Reliable at speed
I find B4rn to be a reliable service and fast broadband service however on the odd occasion when service has not performed as well as expected the support staff at more than competent in resolving issues including downstream issues with my mesh system.
From introduction on to use.
From introduction to insallation and on through use help advice and support was always available. The weekly Zoom meetings ensure everyone can keep up to date.
BARN.....Best internet on this planet
If I could give more stars..I would.Before being with Barn...I tried 3 other suppliers...All were useless..Now..with Barn..no problems whatsover.mulitiple appliances are on at the same time compared to 2..which still had problems..Greatest internet supplier on the planet as far as i am concerned..I cannot praise them enough
Our small villages installed a B4RN Network…
Our small villages were one of the first to install a B4RN network about 10 years ago. The main reason for this was to improve an existing poor internet provision provided by the BT network.
Once installed and running it provided a reliable ultra high speed broadband service for a reasonable cost.
Most people in our villages quickly became B4RN customers.
If there is a problem with the service customers can contact the B4RN help desk for a quick solution. No hours of delay listening to a chatbot.
Despite growing larger it still provides a friendly personal service which is hard to beat.
Well done B4RN!
Excellent connectivity
Excellent connectivity, but when I needed to discuss a connection and the position of cabling I couldn't find the answer and it was impossible to find anyone to speak with. In the end we dug the field to relay water pipes on a wing and a prayer
Uninterrupted rapid broadband service…
Uninterrupted rapid broadband service since taking the connection 6 years ago.
Satisfactory response to the occasional query
Amazing speeds
Amazing speeds, High reliability, Fast call out for problems. A wonderful community project that has succeeded and now growing fast.
From very poor WiFi for many years to consistently excellent!
From very poor WiFi for many years, Barn has provided us with consistently excellent connection. We even bought a SKY Glass TV because we are so confident of the service. We also wanted to keep our home phone connection and we managed to achieve that through Barn! Please keep up the good work!
Excellent efficient service
Excellent efficient service - very responsive to issues. The broadband speed is fanatastic.
The changeover was seamless
The changeover was seamless , very professional engineers and helpful service staff. Much better internet connection for Mobile and TV and working from home. No problems since it was set up. Much cheaper for me than BT. Thank you so much!
Engineer arrived promptly and sorted…
Engineer arrived promptly and sorted the fibre broadband problem quickly. Mice had chewed the fibre inside the wall. Very impressed with the skill and diligence fixing the problem so quickly.
B4RN really has been so much better…
B4RN really has been so much better than other internet providers (and obviously about 5,000,000 x better than BT). When we set up the connection it didn't work on day one. I emailed B4RN on Saturday; the local engineer replied on Sunday (!) and came to fix it on Monday at 9am. Can you imagine BT responding like this.
Not much to tell as everything is…
Not much to tell as everything is ok,never have any problems.
Absolutely thrilled to be connected to…
Absolutely thrilled to be connected to B4RN. The internet connection is faultless (so far!), everything you could wish for to run a business in a rural area. The price is very reasonable. Installation was all very straightforward, great communication. 100% recommend to anyone tempted, you won't regret it.
Loses signal constantly
Loses signal constantly. Complained numerous times. Answer always the same. Buy, yet another, signal booster.

Réponse de Broadband for the Rural North
Professional, friendly and efficient - and great speeds!
Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head Office who helped us install our new phone system. Speeds are excellent and the service is very reliable. Highly recommended - if B4RN is available to you, grab it with both hands!!
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