Bagsahead Avis 

219
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I was interested to discover from my tour operator about the service Bagsahead offer. As my wife and I are of advanced years we thought it would be a service that would avoid the need for us to h... Voir plus

Noté 5 sur 5 étoiles

Bags were collected without fuss from London on Monday morning and arrived in southern Spain a day early on Thursday. Cheaper than paying for luggage with a budget carrier, more weight allowance, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot imagine how they could improve their service. It was perfect and incredibly fast, taking less than 24hrs to get two massive (30kg) bags from London to Yorkshire. I will absolutely use Bagsahe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Collected when the they said. The package (skis) arrived at our destination with time to spare and the skis were back with us 4 days after leaving our place of holiday. Continuous updates as to the pa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vacances & voyages

Informations provenant de diverses sources externes

Bagsahead is designed to take the stress, so you travel light. We offer a fully bookable online door to door luggage delivery service all over the world. So why not head to the airport with your hand luggage only, take more time to enjoy your travels, ...


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4,2

Bien

TrustScore 4 sur 5

219 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,2

Tous les avis

(219)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good communication and speedy delivery!

Excellent service - efficient and communicated every step along the way.

16 septembre 2020
Avis spontané
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Réponse de Bagsahead

Thank you for taking the time to review and delighted you were happy with everything!

Noté 5 sur 5 étoiles

The whole process from start to finish…

The whole process from start to finish was seamless. Jane and her team were amazing. Will definitely be using this company again.

28 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much for this, it is really appreciated. We'll be sure to pass on the kind words internally.

Noté 5 sur 5 étoiles

Just brilliant my daughters skis were…

Just brilliant my daughters skis were left after a rushed departure due to COVID-19. Bags ahead did so much to help get them home, every hitch they phoned to check and made a really difficult situation easy! Thanks heaps

27 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much for this great review...will be shared with the team. Thank you!

Noté 5 sur 5 étoiles

I was really happy with the service

I was really happy with the service, the price was probably a bit higher than I would have liked as I also had to pay an extra £20 on top of the already high price. However, the service was excellent, my bag came so quickly and all my questions were answered with ease.. my bag came with no damage and extremely fast. I would 100% use this company again.

27 août 2020
Avis spontané
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Réponse de Bagsahead

Thanks Sarah, really appreciate the positive words. Your points re the pricing are well noted, we are working on bringing the price down but will only happen with volume overtime. Certain postcodes do attract the extra £20.00 extended area surcharge unfortunately, again, we are hoping to remove these at some point in the future. Thank you for the support.

Noté 5 sur 5 étoiles

Easy peasy lemon squeezy

Simple booking process. Bag collected by DHL courier within the time frame stated. Excellent updates regarding the process of my luggage. Quick responses when I emailed the company with a query. Cheaper and easier than airline hold luggage.
Will use again and recommend without hesitation. Really a 5*plus service.

21 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much for the great review Karen - it's much appreciated! Look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

I had to move a box from Greece to the…

I had to move a box from Greece to the U.K., there was a slight problem with picking the box up (not fault of bags ahead, just with the Greek courier as a result of COVID-19), they where great at updating me and letting me know what was happening. And once picked up very quickly got to the U.K. and straight to my door!!

20 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you for taking the time to review and delighted you were happy with everything!

Noté 5 sur 5 étoiles

Quick responses and fantastic…

Quick responses and fantastic end-to-end service received from Bags Ahead. I organised a repatriation of a large number of luggage items back to our team members. Bags Ahead organised everything for us just a few days after my initial query. All bags were successfully delivered to each UK address (including Northern Ireland and Isle of Wight) within the week, and they even kept me in the loop with all communications sent to our team members from them, as well as when bags could not be delivered and when they were subsequently delivered. Very impressed with their service and would absolutely use them again.

10 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much for the fantastic feedback - we're delighted you were happy with everything and it was great reuniting luggage with all your team members who were very happy to receive them. Look forward to working with you again in the future.

Noté 5 sur 5 étoiles

All round faultless

Most competitive price, easiest site navigation and usability, great customer support through online chat. Brilliant communication during transit and all round faultless experience. Not usually someone to review but this experience deserved it.

14 août 2020
Avis spontané
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Réponse de Bagsahead

Wow, thank you Tom. Awesome review, really appreciated.

Noté 5 sur 5 étoiles

V helpful staff

V helpful staff, good communication re delivery date etc!

13 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much, really appreciate the feedback.

Noté 5 sur 5 étoiles

Good communication throughout and a…

Good communication throughout and a friendly delivery driver. A personalised service. Would definitely use again.

13 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you for the great review - delighted you were happy with everything.

Noté 5 sur 5 étoiles

All good: bags, guitars, tv..they'll do it

I've sent some bags and guitars and even a tv, and all have arrived intact and within expected times. Any questions were promptly answered.
I wasn't sure I would be able to get all my stuff abroad as I'm moving but all went well.
Last bit will be my bike, fingers crossed, but I'm sure will be fine.
Thank you for everything!

13 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much for the great review, really appreciate the feedback.

Noté 5 sur 5 étoiles

Great

Great, quick and cheap service (particularly in comparison to other providers). Would use again

3 août 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much for your great review, really appreciated.

Noté 5 sur 5 étoiles

Excellent - highly recommended

From start to finish, the service provided was excellent. I always had prompt, informative and kind responses to my many queries over phone and email. Bags Ahead were also extremely proactive and kept me updated on the tracking process once shipped. Not to mention I only gave them 24hrs notice of my shipping requirement!

This is a service I highly recommend to anyone and I would certainly use them again.

10 juillet 2020
Avis spontané
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Réponse de Bagsahead

Thanks VERY much Sarah, we really appreciate the kind words

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service. I would suggest to everybody to send their luggages or boxes with company. Super good handy staff

6 juillet 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much for your kind review, really appreciated.

Noté 5 sur 5 étoiles

Very efficient service

Very efficient driver
Very good service
All staff handy and kind
Respecting time and dates

22 juin 2020
Avis spontané
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Réponse de Bagsahead

Thank you very much, really appreciate the feedback

Noté 5 sur 5 étoiles

These guys are fantastic

These guys are fantastic - communication is outstanding

11 juin 2020
Avis spontané
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Réponse de Bagsahead

Thank you, really appreciate the kind words. We try our best!

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