From start to finish (and beyond tbh), this lot have been first rate. I bought a bike in the Spring. I'm not a bike guy but do like cycling, so I came to them hoping for professional advice and... Voir plus
Établissement
Changer d'établissement124-126 Chiswick High Road, Chiswick, W4 1PU London, England, GB
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Lisez les avis des autres
Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Voir plus
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Voir plus
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Voir plus
À propos de l'entreprise
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
- Magasin de réparation de vélos
- Magasin d'accessoires de vélo
- Cyclisme sur route
À propos de Balfe's Bikes - Chiswick
Écrit par l'entreprise
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Écrit par l'entreprise
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Coordonnées de contact
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Royaume-Uni
- 02038701005
4,7
Excellent
768 avis
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Great experience today (Sunday 4th May…
Great experience today (Sunday 4th May 2025) walking into the shop on Chiswick High Road. I was served by Mike, who was excellent - he took the time to help me understand options, educate me on different bike things and really went above and beyond in terms of customer service. Thank you!
4 mai 2025
Avis spontané
Frequent updates and good advice
Frequent updates and good advice. The bike feels great now. Thanks Ben and Kayode!
25 avril 2025
Great service and good pricing
Went in unannounced with a puncture. The team dropped what they were doing and quickly sorted the problem getting me back on my way. Good pricing. Top service.
28 avril 2025
Avis spontané
Top Store Great staff
What a great shop and team from purchase to repairs and now with my resent service i was clearly in safe hands
Great communication with store speedy service couldn't find fault witj anything.
4 avril 2025
Great customer service for e-assist bikes
I needed a firmware update for my e-bike. And my back brakes needed some attention. The customer service and attention to detail from the workshop was exceptional. For my money Balfe’s Bikes is the best bike shop in West London. It can even lay claim to being the best bike shop throughout London.
24 avril 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Expensive.
15 avril 2025
Réponse de Balfe's Bikes - Chiswick
We are sorry that you felt our products were expensive. We do our very best to stay competitive and pride ourselves on exceeding customer expectations. If you would like to come into our store I would be more than happy to review your transaction.
Great service
Bike went in for spring service. Really pleased with the attention to detail and the team at Balfe’s Chiswick
14 avril 2025
Needed to buy 4 bikes for the family so…
Needed to buy 4 bikes for the family so I found online some great deals on last year models but I was confused to what I should get so I took a trip down to their store and that was the best decision ever. The staff were super welcoming and took care of me and the family. One hour later I walked out with 4 bikes and all what I needed to go with it. Thanks!
29 mars 2025
We were helped by Simon who was lovely
We were helped by Simon who was lovely, knowledgeable and ready to help!
11 avril 2025
Simon was extremely kind and helpful…
Simon was extremely kind and helpful when I visited today. He went above and beyond to help.
9 avril 2025
Avis spontané
Excellent service and sound advice
Excellent service and sound advice. Good communication on the status of my new bike in the ordering process. Thien was extremely helpful throughout.
8 avril 2025
Avis spontané
Fantastic team at Balfe's in Chiswick
Fantastic team at Balfe's in Chiswick. They are always there to help and provide guidance for any issue I've had when visiting the store. Thoroughly recommended!
26 mars 2025
Wheel was delivered to my local store…
Wheel was delivered to my local store ahead of schedule. Staff in store helpful, friendly and cheerful
20 mars 2025
Highly recommend!
Balfe’s cave me a clear quote before doing the work and we’re reasonably priced. I’m very happy!
19 mars 2025
So Mike and Simon were absolutely great…
So Mike and Simon were absolutely great - turned around new brake pads right away when every other shop on the road turned me down. Highly recommend!
10 mars 2025
Avis spontané
Great experience
Great experience, the staff is extremely professional and of great advisory.
Thanks to Mike for the great support!
9 mars 2025
Avis spontané
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