Dropped my buke in for a new tyre, and inner tube. Despite being really busy they did the work by next day and the bike was returned with the brakes tightened as well. FAST, EFFICIENT, FRIENDLY, KNOW... Voir plus
Établissement
Changer d'établissement36 East Dulwich Road, Dulwich, SE22 9AX London, GB
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Lisez les avis des autres
Visited the Dulwich branch after work; easy to find and get to. I visited on this occasion to collect an online order ahead of a big ride. The staff there were very friendly and helpful. Pricing for m... Voir plus
Really good knowledgeable staff,(Jonathan )super (helpful ,terrific service able to narrow choices down, ordered bike in, then was able to return a week later & test ride my choices. Very happy with... Voir plus
Great experience all round, clearly passionate staff are always at hand, giving solid advice. A rare find these days, genuinely knowledgeable cyclists. Balfes was a clear choice as to where to buy... Voir plus
À propos de l'entreprise
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
- Magasin de réparation de vélos
- Magasin d'accessoires de vélo
- Cyclisme sur route
À propos de Balfe's Bikes - Dulwich
Écrit par l'entreprise
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Écrit par l'entreprise
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Coordonnées de contact
36 East Dulwich Road, Dulwich, SE22 9AX, London, Royaume-Uni
- 020 7732 4170
4,6
Excellent
1 k avis
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My local branch is teeming with…
My local branch is teeming with exceptionally knowledgeable and helpful and friendly staff
2 novembre 2025
Porto
Really great friendly, helpful service and they keep are good at keeping you updated when you aren't in the shop
27 octobre 2025
Really friendly service
Really friendly service, item ordered in and fitted - all good.
28 octobre 2025
Great Everything
Great service, great product, great price, great delivery - what more could a person ask for!
19 octobre 2025
Good communication from the outset
Good communication from the outset, very nice helpful staff in store
22 octobre 2025
Brompton rear tyre puncture repair
The team were just really friendly, helpful and efficient .
19 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Balfe's Bikes - Dulwich
Thank you so much for your kind words! We're proud to have a team in our Dulwich store that puts honesty and transparency first — it's great to hear that came through in your experience. We truly appreciate your support and hope to welcome you back again soon. Kind regards, Balfes Bikes
Very helpful guidance from John on…
Very helpful guidance from John on selecting the right bike for me
11 octobre 2025
Réponse de Balfe's Bikes - Dulwich
We're happy to hear that the guidance in our Dulwich store was helpful in selecting a bike. We appreciate your feedback and your recognition of our service. Kind regards, Balfes
Brilliant in an emergency
Brilliant in an emergency. My partner's brakes needed attention before she went to work and this was attended to in record time.
9 octobre 2025
Réponse de Balfe's Bikes - Dulwich
We're happy to hear that our Dulwich workshop team could assist your partner with her brakes in a timely manner before work. Thank you for your positive feedback and for taking the time to share your experience! Kind regards, Balfes Bikes
Excellent and efficient service
4 octobre 2025
Réponse de Balfe's Bikes - Dulwich
We appreciate you noting our excellent and efficient service; it means a lot to us that you had a positive experience with our Dulwich team. Kind regards, Balfes Bikes.
Very disappointed
Very disappointed, because they told me to inspect the bike and repair should take 10 working days, but I was waiting for the whole month and also I had to ask for parts , which was missing, if I didn't mention it may never get it back.
28 septembre 2025
Réponse de Balfe's Bikes - Dulwich
We appreciate your feedback and apologize for the delay and missing parts. We'll review your experience to improve our inspection and repair process and parts management.
always look after their customers
always look after their customers, its clearly in the DNA
21 septembre 2025
Réponse de Balfe's Bikes - Dulwich
We're always happy to hear that that our Dulwich team look after our customers. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
Mansplaining from Balfes Bikes in East…
Mansplaining from Balfes Bikes in East Dulwich. The after care customer service is disappointing and I wouldn’t recommend to female customers.
27 septembre 2025
Avis spontané
Réponse de Balfe's Bikes - Dulwich
We appreciate your positive feedback regarding our friendly, helpful, and prompt service at our Dulwich store. We are glad you had a good experience. Kind regards, Balfes Bikes
Absolutely amazing company
Absolutely amazing company
The friendliest of staff
Knowledgeable
All the best cycling bits and more
Great rewards scheme
Such a pleasure to have found a cycling shop franchise like this
The clearance sales are naughty 😏
10 septembre 2025
Réponse de Balfe's Bikes - Dulwich
We're happy to hear that you had such a positive experience with our Dulwich team. It's great to know you appreciate our rewards scheme and clearance sales. Thank you for your fantastic feedback! Kind regards, Balfes Bikes
Réponse de Balfe's Bikes - Dulwich
We are so happy to hear that you found our Dulwich team helpful and efficient. Thank you for your positive feedback; we appreciate it. Kind regards, Balfes Bikes
Prompt and effective service
I came into the store with a challenge and the team addressed it promptly. When the work I needed done was completed, I raised a shopping need. The staff person directed me to the product he recommended, which was not the most expensive.
8 septembre 2025
Réponse de Balfe's Bikes - Dulwich
We're happy to hear that our Dulwich team promptly addressed your challenge and provided a helpful product recommendation. Thank you for sharing your positive experience with us! Kind regards, Balfes Bikes
Staff are always friendly and helpful
Staff are always friendly and helpful. Easy to email them to check if they have in stock what I want and they reply promptly within the day.
4 septembre 2025
Réponse de Balfe's Bikes - Dulwich
We appreciate you taking the time to leave us this great review! We're happy to hear that our Dulwich staff were helpful and responsive to your needs. Kind regards, Balfes Bikes
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