James and Hector helped me get two Bromptons the day we flew into London and were leaving to Belgium. James helped me over the phone a few days prior to arrival. The bikes were ready to go when we got... Voir plus
Établissement
Changer d'établissement106 Westbourne Grove, Notting Hill, W2 5RU London, GB
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Lisez les avis des autres
Took my Willier e-bike to Balfe's, as no one else seemed to know what to do with the electric issues we were having. Doug handled us and got us up and running again with a reboot and a new charger.... Voir plus
Balfe's staff take an interest in the customer's needs and understand the bikes, which contrasts hugely with other chain (boom boom) stores where it seems the staff perhaps have never been close to a... Voir plus
Properly assisted on my cycle to work scheme application and processing. Thanks to James, Ed and rest of team at Notts Hill
À propos de l'entreprise
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
- Magasin de réparation de vélos
- Magasin d'accessoires de vélo
- Cyclisme sur route
À propos de Balfe's Bikes - Notting Hill
Écrit par l'entreprise
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Écrit par l'entreprise
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Coordonnées de contact
106 Westbourne Grove, Notting Hill, W2 5RU, London, Royaume-Uni
- 020 4506 3856
4,7
Excellent
971 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
sold me tyres on the bike not that size…за
sold me tyres on the bike not that size had to ride three times
14 septembre 2025
Réponse de Balfe's Bikes - Notting Hill
Hi Eduard, we regret the wrong-sized tires caused issues and multiple trips. We'll investigate to prevent this inconvenience in the future. Thanks for your feedback.
Kind regards,
Adam
Store Manager
SCOTT ASPECT 950 2025mdl
It was a nice bike and have a great deal also Im enjoying the comfortableness of the Scott Aspect 950 Medium size with a 29er tyres.
Happy with the service of Balfes Bike in Nothinghill Branch
13 septembre 2025
Réponse de Balfe's Bikes - Notting Hill
We're happy to hear that you are enjoying the comfort of your Scott Aspect 950! We appreciate your positive feedback regarding our service at our Notting Hill branch. Thanks for sharing. Kind regards, Balfes Bikes
Not so good in one day I have to…
Not so good in one day I have to replace my tube again because they didn't fix well tube ...next day morning puncher again experience so bad ......
8 septembre 2025
Réponse de Balfe's Bikes - Notting Hill
Hi Mohammed, we’re really sorry to hear about your experience and understand how frustrating it must have been to have the issue happen again so quickly. We take these situations seriously and will review our repair process to make sure this doesn’t happen in the future. We truly appreciate your feedback.
Kind regards,
Adam
Store Manager
Réponse de Balfe's Bikes - Notting Hill
We are so happy to hear that you had a great experience with our Notting Hill service. Thank you for your kind words; we appreciate it! Kind regards, Balfes Bikes
Réponse de Balfe's Bikes - Notting Hill
We appreciate you highlighting our helpful and good service at our Notting Hill store; it means a lot to us that you had a positive experience. Kind regards, Balfes Bikes
Great advice and diagnosis of the…
Great advice and diagnosis of the problem which was quickly sorted out. Many thanks to the team. Great service on a rainy Sunday!
14 septembre 2025
Avis spontané
Réponse de Balfe's Bikes - Notting Hill
We're happy to hear that our Notting Hill team's advice and diagnosis helped resolve the issue quickly. We appreciate your kind words and are glad you were pleased with our service, even on a rainy Sunday! Kind regards, Balfes Bikes
Very knowlegeable and helpful staff
Very knowlegeable and helpful staff. Good selection of bikes and accessories. Highly recommended.
5 septembre 2025
Réponse de Balfe's Bikes - Notting Hill
We appreciate your recommendation and are so glad you found our Notting Hill staff helpful and knowledgeable. It's great to hear you were happy with our selection. Kind regards, Balfes Bikes
Thanks to all came in contact with at the store
I had a puncture which I wanted to be repaired urgently Everything i need is taken care of they go above and beyond what's required. Super friendly down to earth approachable. The mechanic i can't remember his name took special of my bike and was ready to collect in no time.
30 août 2025
Réponse de Balfe's Bikes - Notting Hill
We're happy to hear that we could assist you with your urgent repair. We appreciate your kind words regarding our Notting Hill team's friendly and approachable service. We're glad the mechanic took great care of your bike and had it ready quickly. Thank you for your positive feedback! Kind regards, Balfes Bikes
Great shop for bike repairs
Great shop for bike repairs. They replaced my inner tube and tyre on the spot despite being busy. Many thanks to @Nathan for this. More generally, expert staff who really take pride in their work. This has been my go to bike shop since it opened a number of years ago.
28 août 2025
Avis spontané
Réponse de Balfe's Bikes - Notting Hill
We're happy to hear about your positive experience with our bike repairs and appreciate your continued patronage. It's great to know our staff's expertise and dedication met your needs promptly. Thank you! Kind regards, Balfes Bikes
The guys in Balfe’s in Notting Hill are…
The guys in Balfe’s in Notting Hill are great, they always look out for their customers, provide caring service and highlight good offers. Despite being part of a big chain catering to the whole of the cycling market, they go the extra mile to deliver a service you would expect from a boutique high end road and race bike shop. When you add that to the fact that you get the choice and prices of a big chain, my experience at Balfe’s in Notting Hill is really great overall and I am very grateful to all the staff who have helped me there.
17 août 2025
Réponse de Balfe's Bikes - Notting Hill
We're happy to hear that you had a great overall experience in our Notting Hill store. We appreciate your recognition of our team's caring service and attention to offers. It's great to know our staff's dedication is valued. Thank you for your positive feedback! Kind regards, Balfes Bikes
Balfe's maintenance survey review August 2025.
I found Tony and Andy and the servicing team to be thorough and genuinely interested in improving the performance quality of my Specialized Road Bike
12 août 2025
Réponse de Balfe's Bikes - Notting Hill
We're happy to hear that the team was thorough and genuinely interested in improving your bike's performance. Thank you for your positive feedback! Kind regards, Balfes Bikes
Réponse de Balfe's Bikes - Notting Hill
We appreciate your kind words! We are so glad you had a positive experience with our quick and great service. Kind regards, Balfes Bikes
Bike Service
Balfe’s Bikes did an excellent service on my bike, everything works well and they recommend high quality replacement parts.
6 août 2025
Réponse de Balfe's Bikes - Notting Hill
We're glad to hear that you were happy with the service and the high-quality replacement parts we recommended for your bike. Thank you for your positive feedback! Kind regards, Balfes Bikes
Life savers
Life savers!
Recently bought an entry level bike at Balfe's Notting Hill (huge thanks to Oliver and Adam for helping sort that, helping me find my bike, get all of the accessories and apply for the C2W voucher), and then crashed and got it repaired. Tony and Doug were also lifesavers, giving me advice, helping get the repairs sorted and talk to the insurance. All of the staff have been super helpful and knowledgeable, and I feel confident to get back on the bike and that I can get the support if I run into any issues. Huge thanks to the Balfe's Notting Hill Team :)) (from the pink cube bike girl lol)
30 juillet 2025
Réponse de Balfe's Bikes - Notting Hill
We're so happy to hear that our team was able to provide exceptional support during your bike purchase and repair! It's great to know that you feel confident getting back on your bike, and we appreciate your kind words. Kind regards, Balfes Bikes
Service was good put the price of the…
Service was good put the price of the tyre was significantly higher than what was being charged elsewhere I found after doing an internet search.
23 juillet 2025
Réponse de Balfe's Bikes - Notting Hill
We're glad the service was good. We appreciate your feedback regarding the tire price and we are constantly reviewing our pricing to ensure competitiveness. Thanks for your time. Kind regards, Balfes Bikes
Great customer service
Great customer service, tailoring for your needs and listening, dedicating the time to each customer. Great prices too.
27 juillet 2025
Réponse de Balfe's Bikes - Notting Hill
We appreciate you sharing your positive experience. It's great to hear that you received customer service tailored to your needs and that you were happy with our prices. Kind regards, Balfes Bikes
First visit was a bit confusing and led…
First visit was a bit confusing and led me to have a couple of visits to the shop with no result
By the third time I finally got all the components that I needed and was smooth sailing
22 juillet 2025
Réponse de Balfe's Bikes - Notting Hill
We appreciate your feedback and are sorry your initial visit was confusing. We're glad everything worked out in the end and that you got what you needed. Kind regards, Balfes Bikes
Réponse de Balfe's Bikes - Notting Hill
Thank you so much for your kind words! We're really glad to hear you had an excellent experience — it means a lot to the team. If there's ever anything else we can help with, don't hesitate to reach out. Thanks again for taking the time to leave a review! Kind regards, Balfes Bikes
Réponse de Balfe's Bikes - Notting Hill
We are happy to hear that you found our team to be knowledgeable and attentive. Thank you for your positive feedback! Kind regards, Balfes Bikes
Thank you for a big job well done.
Friendly staff made a thorough assessment - identifying a problem I didn’t know I had .. which had it not been attended to - could have been extremely inconvenient ( a total breakdown miles from home ) or, worse, could have resulted in an accident / me falling off .. which at my age is to be avoided !
Thank you to all who helped .. it took a while, parts needed to be ordered etc. .. but when I eventually got my bike back - it had been cleaned and repaired - and looked - and worked - like new !
16 juillet 2025
Réponse de Balfe's Bikes - Notting Hill
We're happy to hear that our staff identified a potential problem and prevented a breakdown. We appreciate your patience while we ordered parts and completed the repair. We're glad your bike looks and works like new! Thank you for your feedback. Kind regards, Balfes Bikes
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