Balfe's Bikes - Streatham Avis 

I spent £3000 in 6 months on two bikes with your company. I missed the 6 week service on the first bike. No good-will was extended to myself as a local customer in Streatham. When I called the support number it was agreed the 6 week service would take your company about ten minutes to complete. I did have a problem on the first bike . Luckily a local Authority cycle scheme fixed that basic chain falling off problem. Buying the bike was a good experience from store staff. This management decision to refuse a a 10 minute look over of the bike has left a nasty taste of being patronised as a potential buyer only to be disregarded after the sale was complete. I accept the late submission to the repair was my own fault.

super quick turnaround. Clear explanations of what needed to happen

Helpful advice and very efficient service.

Really helpful. Always go above and beyond.

Craig at Balfe's Bikes in Streatham was extremely helpful with my pump. He patiently showed me how to pump up my tyres as I was having trouble and made sure they were at the correct pressure. Thanks Craig!

Friendly staff and great service. Items that I ordered from the website arrived within the expected time. The staff were very helpful in providing me all the information I needed to make the most of my newly acquired gear.

I went to the Fulham branch for advice and picked up my bike at Streatham Hill. The staff are absolutely amazing! Very helpful!!!

Super helpful with a recent cycle-to-work scheme purchase. Staff were really friendly and knowledgeable, and allowed me lots of time to get my bike set up.

Poor service, the girl who served at the till was very unhelpful and rude. I have been informed by the call to come and collect the bicycle but when my wife came there the bicycle wasn’t ready. Not date been given when the service it’s done. Been advised to wait for an email when it’s ready.

The employees are professional, they do complete the service in a short time. They are willing to answer questions and provide suitable advice that helps costumers decide for more convenient adjustments on there bicycles, fixing or equipment.

Friendly, helpful and knowledgeable adviser. Bike repaired in 20 minutes!

Had my commuting bike fixed at Balfe's Bikes in Streatham. Brilliant job by the workshop team to change out the worn cassette and chain and check over the rest of the bike - rides like new - superb! Good pricing too and slotted in over a weekend. Can't beat the service. Thanks!

The staff are great! Very helpful and knowledgeable.

I was told bike repairs would take a day. It took 3 days. Expected my bike on a Monday evening got it back Wednesday evening. Not happy with the quality of repair as there was still spme side to side movement of the back wheel. Won't go back just need to find a better bike repair shop.

Good costumer service and quick professional repair.

Had a really good experience in store and online with Rebecca at the Streatham outlet. Had a new bike on a cycle to work scheme that they had to order in. It came a month earlier than expected and they still through in some inner tubes on the house for the wait to get it in store! Great email communication throughout the process which is hard to come by these days and will certainly be using them as my go to shop going forward

They are always so helpful and knowledgeable there - I think I am in there at least once a week!

Super quick, helpful and polite staff! Will definitely bring my bike back here.

Mechanic was great at not only sorting out the issue at hand but also explaining how to avoid further issues down the line will return