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Bamboo Flooring Co Avis 

4 195
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great quality wood. I have bought from bamboo flooring 3 separate times now. Perfect for fitting and extremely hard wearing and aesthetically pleasing. Only 4 stars as delivery by palletline does not... Voir plus

Noté 5 sur 5 étoiles

The quality of the product is high. We bought the 10mm natural bamboo flooring and it is a lovely colour. The finished floor is beautiful. My husband fitted the floor and says that in one or two place... Voir plus

Noté 5 sur 5 étoiles

Flooring was delivered promptly and was much better quality than expected. We are absolutely thrilled with the floor now it has been laid and think we may now do another room the same.

Noté 5 sur 5 étoiles

Super quick delivery and flooring seems to be of a very high standard. We just need to decide on the colour 🙈

À propos de l'entreprise

  1. Magasin de revêtements de sol
  2. Entrepreneur spécialisé dans les revêtements de sol
  3. Fournisseur de bois
  4. Fournisseur de bois et de laminés

Écrit par l'entreprise

The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(4 195)

248 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic product and customer care.

I previously bought bamboo flooring from these guys to redo our lounge, so I knew where to go for my new bedroom flooring. Excellent quality, great price and prompt delivery. I under ordered on the skirting and on the day it was due to be shipped I realised I'd ordered the wrong colour, when I phoned to explain I was assured the order could be changed and sure enough, later that day I received the correct order. Excellent service, great product, I bought the engineered natural strand bamboo and it's looking good, almost finished, very pleased with the result.

12 février 2026
Noté 3 sur 5 étoiles

Product good - online calculator v poor

The flooring itself is fab but your on line calculator over calculates by a huge amount. I ended up with over 7 square meters over at a cost of £280 and the cost to send back was £182 which is extortionate.

5 février 2026
Logo de Bamboo Flooring Co

Réponse de Bamboo Flooring Co

Hi, The online calculator works perfectly well, i can see it was your builder that placed the order. He ordered 6.5m2 more flooring than underlay, this is clearly the fault of your builder over ordering so you should go back to him as he should be covering the cost of his own error and not you.

Noté 5 sur 5 étoiles

Thank you x

Thank you so much ❤ The samples are great ☺

Thank's for the samples 💜 They are great.. Just need to have a proper think what I'm wanting but I just wanted to say thanks 💜💜

6 février 2026
Noté 1 sur 5 étoiles

Sent a different product colour with a…

Sent a different product colour with a different product code to me than what was ordered. They argued all day that it was a close match when all I wanted was my money refunded. The product and product code of the item they were supposed to have sent me does not even exist with the manufacturer. 4 days waiting for a non existent product and now I have to follow a return process and drop this useless item off at the post office in order to get my money refunded. Should’ve stuck with Amazon, cheaper with free next day delivery, and I’m more likely to get what I’ve ordered. A total waste of my time.

9 février 2026
Avis spontané
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Réponse de Bamboo Flooring Co

Hi Thomas, On Thursday 5th Feb you ordered Bona Gap Master Natural Strand Woven filler on our Bamboo Flooring Company website. You opted for a 1-3 working day delivery option. The order was delivered on Monday 9th Feb (2 working days from order). The filler is colour matched to our natural strand woven floors and you received the correct product that you ordered. We replied twice to your emails explaining that you had the right product. As you still believed this wasn't the case we sent you a free return label and will refund your order in full once it arrives back to us.

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