It took an unacceptable long time to identify and obtain the component i required. it appears that in common with many on-line sites they are happy to sell you "a package" but unable to address the s... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Avoid. Have spent over 2 months trying to get a faulty toilet cistern replaced. Take days to reply then I’m hit with delay tactics, one day told me an item will be dispatched, 2 weeks later asks me to... Voir plus
L'entreprise a répondu
Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service. Missing items from order and no response to emails or WhatsApp.......still waiting.
L'entreprise a répondu
After ordering I wanted to change the delivery address. Contacted them and it was done instantly. Items arrived 2 days earlier than quoted. I won’t be fitting for 2/3 weeks as waiting for a plumb... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.
Coordonnées de contact
7 Bell Yard, WC2A 2JR, London, Royaume-Uni
- 44 0789 7179 798
- sales@bathroomrepublic.co.uk
- www.bathroomrepublic.co.uk
2,9
Moyen
449 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick delivery but unfortunately the…
Quick delivery but unfortunately the item doesn’t fit. No fault of the seller.
8 mai 2026
Avis spontané
Réponse de Bathroom Republic UK
Thank you for your fantastic feedback! We’re sorry to hear about your
experience and understand your concerns. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
Spoke to James what an excellent guy I…
Spoke to James what an excellent guy I ordered seven bathrooms off him and delivered promptly
Went out out of his way to make sure the purchase went smoothly and kept me up-to-date
Highly recommend and will definitely be buying future bathrooms of them
29 avril 2026
Réponse de Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
The site and purchase was too easy
The site and purchase was too easy. I thought there must be a catch coming. However the correct measurements were input and the product came as stated. Delivered next day and fitted easily. Will deffo use again if needed.
29 avril 2026
Avis spontané
Réponse de Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
I did not receive my item
I did not receive my item. The courier tried to deliver it to a neighbour, even though I was at home the whole day, and the neighbour was not expecting it so refused the delivery. When I complained to Bathroom Republics' customer service, I was told I was the one who had refused the delivery and they attached 'proof' of a photo of a front door, which was not my front door, the photo even had a different door number to the one I provided. I was even told if I refused delivery again I would be charged £30 to redeliver. I then pointed back out to them that it was not in fact my front door and attached a photo of my front door. I said I would be in again on the day they said they would redeliver. Bathroom republic then emailed back to say the courier had then returned my item, and bathroom republic were out of stock of my item and would refund me. I have checked the website and they are in stock of the item I had ordered. Do not trust this company, they are not honest and do not value customer service.
15 avril 2026
Réponse de Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. Please contact us through WhatsApp Customer Service Line.
Best wishes,
Bathroom Republic Team
There was a leak from the temperature…
There was a leak from the temperature side knob and I have to recall a plumber and pay extra 30 pounds
8 avril 2026
Avis spontané
Réponse de Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. Please contact us through WhatsApp Customer Service Line.
Best wishes,
Bathroom Republic Team
Réponse de Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with. Please contact us through WhatsApp Customer Service Line.
Best wishes,
Bathroom Republic Team
Poor customer service
I have emailed multiple times as I received a damaged item starting on 18/03/2026, I am writing this review on 30/03/2026 and I have never had a response.
Also delivery is only curbside, they won’t bring it inside which I didn’t know before they arrived (I was also very ill and am a barely 5ft female with no muscles haha) and had to get 4 very large items inside by myself.
The expensive part of my order was in perfect condition.
14 mars 2026
Réponse de Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with. Please contact us through WhatsApp Customer Service Line.
Best wishes,
Bathroom Republic Team
Réponse de Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
I bought this expecting the delivery to…
I bought this expecting the delivery to be as stated at the time of purchase. But it was delivered the next day and I was away. This caused no end of problems.
20 mars 2026
Réponse de Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. This is certainly not the experience we expect for our customers. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with. Please contact us through WhatsApp Customer Service Line.
Best wishes,
Bathroom Republic Team
The adapter arrived on time & looks to…
The adapter arrived on time & looks to be made of decent quality material.
10 mars 2026
Réponse de Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK.
Best wishes,
Bathroom Republic Team
Toilet seat arrived very quickly
Toilet seat arrived very quickly and was as advertised.
10 mars 2026
Avis spontané
Réponse de Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK.
Best wishes,
Bathroom Republic Team
Bad experience bought shower head…
Bad experience bought shower head through ebay, not had it too long and its gone black at nibs despite us cleaning it all time, spoke to them they said you have to purchase a new one wouldn't replace it. Avoid if I were you, will use Victoria plumbing customer service is 10 out of 10 there. Updated 16th March I'm waiting for reply on ebay?
11 mars 2026
Avis spontané
Réponse de Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. This is certainly not the experience we expect for our customers. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with. Please contact us through WhatsApp Customer Service Line.
Best wishes,
Bathroom Republic Team
I purchased 2 central inlet rads and…
I purchased 2 central inlet rads and they sent out end feed iv e mailed a couple times asking for collection and full refund as iv purchased elsewhere and it was there fault
1 mars 2026
Avis spontané
Réponse de Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. This is certainly not the experience we expect for our customers. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with. Please contact us through WhatsApp Customer Service Line.
Best wishes,
Bathroom Republic Team
No item, no refund, no response - total SCAM
Placed an order 10 days ago and heard nothing. Their phone number plays a recorded message that the mailbox is full. No one responds to messages sent to their online chat function or to their WhatsApp. I finally got a reply on WhatsApp saying my item is out of stock but have since had no response. I want my money back from this sham company.
28 février 2026
Avis spontané
Réponse de Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We have reached out to you for further information so that we can locate your order and look into this further.
Best wishes,
Bathroom Republic Team
Wish all websites were this good
Great website easy to navigate.
Good delivery time.
Item was expertly packaged for transit
25 février 2026
Avis spontané
Réponse de Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK.
Poor Communication. Item has not arrived
Item has not arrived. Tracking number does not work. No communication about delay or expected arrival time. No customer service to ask what has happened. Very disappointed in Bathroom Republic.
4 novembre 2025
They Appalling way to treat a customer
They Appalling way to treat a customer. My advice is to avoid this company, as they clearly do not care about customer support or repeat business. A truly poor experience.
3 octobre 2025
Avis spontané
Bath tap
Arrived very quickly, wrapped up in protective material, outwardly it all looked very good. Sadly the tap / product itself was of very poor quality. The rubber seals provided with the product kept leaking and would not hold any pressure at all. The mating faces for the seals were relieved too much - the mating face was too small to get an adequate seal.
23 septembre 2025
Avis spontané
Order came within a couple of days
Order came within a couple of days. I didn’t receive a confirmation email from the company and that did worry me slightly but my order turned up promptly.
27 août 2025
Quick delivery good value
26 août 2025
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