Bathroom Republic UK Avis 

449
•
TrustScore 3 sur 5

2,9

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

It took an unacceptable long time to identify and obtain the component i required. it appears that in common with many on-line sites they are happy to sell you "a package" but unable to address the s... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Avoid. Have spent over 2 months trying to get a faulty toilet cistern replaced. Take days to reply then I’m hit with delay tactics, one day told me an item will be dispatched, 2 weeks later asks me to... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service. Missing items from order and no response to emails or WhatsApp.......still waiting.

L'entreprise a répondu

Noté 5 sur 5 étoiles

After ordering I wanted to change the delivery address. Contacted them and it was done instantly. Items arrived 2 days earlier than quoted. I won’t be fitting for 2/3 weeks as waiting for a plumb... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Rénovateur de salle de bains
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de rénovation

Écrit par l'entreprise

Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

449 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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2,9

Tous les avis

(449)

37 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Poor Service / Poor Quality

No customer contact either by phone or email . Paid for next day delivery. Turned up 3 days later .
Delivery driver says happens all the time £40 wasted. This company also trades under another name
Willdens Bathrooms . Both companies appear to rubbish.
Pay the extra and shop we’re you can see your product too. The quality of the bathroom unit is poor.

24 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Their Warranty is Worthless

Bought a WC and basin combo from these cowboys, after fitting the toilet it leaked so spent time and money replacing the obvious pan connectors etc to no avail. Then found a crack in the back of the pan, stress crack from manufacturing that someone had done a bad job repairing. Basically I had been sold a grade B when it was advertised as new. After 3 days of emails back and forth, they haven't got a clue as to what they are selling, they told me the warranty was only 30 days and I would not be getting a replacement. Real cowboy outfit. DO NOT BUY FROM THEM

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Could it be third time lucky!!!

Could it be third time lucky!!!
75 days since they agreed a refund for a faulty product.
Letters sent as advised by CAB (trading) at a price!
After excuses as to why they couldn't pay it back into either of my accounts they requested paypal details which i provided and guess what NO REFUND

23 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Seriously read the reviews before…

Seriously read the reviews before buying!!!. I ordered on Friday and paid for next day delivery, received no confirmation email. Tried contacting them by phone on Monday but can’t get through, sent numerous emails, finally got one back saying they have to check stock then absolutely nothing. I did read the reviews but thought I’d just buy and what a mistake that was. I would avoid this company 😡 definitely not a reputable company.

12 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Service and quality.

I recently purchased new taps for the bath and couldn’t believe the low cost from Bathroom Republic. Having looked about and seen what some places were charging, we found BR and after looking through the vast selection, we found what we wanted at a fraction of the cost. Next day delivery was cheap and good service. Definitely use BR again when looking for any other taps.

30 septembre 2024
Noté 2 sur 5 étoiles

I recommend changing couriers

I recommend changing couriers. The product has still not arrived, not even an update. this is day 13 since purchase. Should have checked reviews on your company. you have the lowest rating in your sector and so does your courier!

15 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Customer service is a disgrace!

Customer service is a disgrace!
I have had 2 shower valve knobs on 2 sets of showers fall apart on the fitting.
So they could still be used I glued them on.
When contacting customer support I was told to take photo's and measure items, no problem.....
27 emails later going back and forth I have been advised the the phot's are no good as the tiles behind are the same in both showers, they will only replace 1 set when 2 are faulty and now want a £10 shipping cost to be posted from to UK to UK!!!
I would advise anyone to stay clear of this company if you want any customer service after a purchase.

4 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Toliet seat not fit for purpose

I purchased a toilet and seat from Bathroom Republic.

Toilet seat not fit for purpose, the mounting bracket is made of thin, brittle plastic and has broken twice within 12 months (im 11.8 stone, and this toilet is in the en suite).

Bathroom republic replaced it once, but refused to replace is a second time (both within 12 months or purchse).

DO NOT PURCHASE FROM THIS COMPANY

19 juillet 2024
Avis spontané

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