It took an unacceptable long time to identify and obtain the component i required. it appears that in common with many on-line sites they are happy to sell you "a package" but unable to address the s... Voir plus
L'entreprise a répondu
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It took an unacceptable long time to identify and obtain the component i required. it appears that in common with many on-line sites they are happy to sell you "a package" but unable to address the s... Voir plus
L'entreprise a répondu
Avoid. Have spent over 2 months trying to get a faulty toilet cistern replaced. Take days to reply then I’m hit with delay tactics, one day told me an item will be dispatched, 2 weeks later asks me to... Voir plus
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Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service. Missing items from order and no response to emails or WhatsApp.......still waiting.
L'entreprise a répondu
After ordering I wanted to change the delivery address. Contacted them and it was done instantly. Items arrived 2 days earlier than quoted. I won’t be fitting for 2/3 weeks as waiting for a plumb... Voir plus
L'entreprise a répondu
Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.
7 Bell Yard, WC2A 2JR, London, Royaume-Uni
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A répondu à 87 % de ses avis négatifs
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Wrong size pipe fittings for standard UK like it describes. Have to get a reducer to fit taps to standard uk flexi 👍🏼 buy cheap buy twice. Took them to screwfix and they've never seen pipe fittings that size. Spent the weekend fitting a bathroom to then get stumped on a Sunday because the pipes fit absolutely nothing standard
Sink has a more teal glass undertone in person in the picture it is completely clear.
order arrived and one piece was damaged but contacted bathroom republic and they replaced the damaged piece quickly, lovely piece of bathroom furniture
Purchased a black basin tap last year and it's been installed a matter of months. Recently noticed the black paint chipping off and now most of it has completely come away leaving it looking extremely unsightly.
Contacted support who have basically said I've been cleaning it wrong which has voided the warranty.
Extremely poor quality product and even worse customer service.
Bought previously from this company, no issue about ordering again and the items delivered were of an excellent quality as was the service again.
Fast and easy, delivery driver contacted me during my absenceon site and done according to my wishes....
Will definitely recommend to you all
Great fast delivery was wary as read some poor reviews but honestly swift fast delivery and love the rimless toilet
Tried to buy a £22.00 item from their eBay site with free UK delivery but when I put in my UK address (Northern Ireland) the postage was £80. Yodel, Royal Mail etc would delivery this item for under £5.00 so why are you trying to rob me - DISGRACEFUL.
This company are reselling damaged or faulty goods. We have just been sent our 3rd replacement sink and it has clearly had a crack that has been 'repaired. We're now having to accept that, this is probably the best were going to get. The first one we received had a huge chunk broken off the corner. The 2nd one arrived in a battered old used box and the sink was broken in 8 pieces. I have photos. Please do not order from this company, they are cheaper for a reason. Don't be fooled.
iordered a basin and i had no fixing brackets also the tap and waste they supplied a slotted waste which i could not use rubbish company

Réponse de Bathroom Republic UK
DONT BE FOOLED BY THEIR RESPONSE BELOW ITS A LIE, NO ONE REPLIES! Crap cheap products that break easily then they tell you no warranty as fair wear n tear! Phone number only connects to answerphone and calls not returned, emails ignored, only chat will promise resolving but it's yet more lies and deceit

Réponse de Bathroom Republic UK
Paid £40 fpr next day delivery. Company phone number doesn't connect, ignore emails, no chat, and product eventually arrived late. No way to get in touch to find out to when to expect it, no way to get response to process complaint. Avoid.

Réponse de Bathroom Republic UK
Yet again I unfortunately used this company through eBay ( didn't realise it was this company )to buy a shower part
And they did the same this time.
Advertising they have stock when they don't.
So they sent out a cheep narsty item that is nothing like the advert and try to convince you to keep it .
To advertise items you do not have is fraud under the sales of goods act.
I've reported them to trading standards and eBay.
Avoid avoid avoid.

Réponse de Bathroom Republic UK
I bought a sink and toilet comp unit a while ago and I damaged the sink so I contacted the company to get a price to buy a sink and they say because I have no paperwork they can’t sell me one . I even asked for manufactures number they declined to give it so my advice is give this company a miss as they don’t give a toss about their customers and I told them what sink it was and sent the pic 100% poor
Scam company have a bathroom basin tap which is faulty, and has a 10 year guarantee and only 2 years old, and they want me to give them £10.00 to get it repaired. Not a lot of money but why cant they live up to a 10 year guarantee. there address is Lake View House, Rennie Drive, Dartford, Kent, DA1 5FU but according to companies house it was dissolved on
27 March 2018 but they keep on scamming.
oddly enough their address is know 4th Floor Imperial House
WC2B 4AS
London
United Kingdom
Which is not registered with companies house.
Purchased an item May 20, 2022 with a 10 year Warranty. After it developed faults and needed replacing, I contacted them and was told those parts aren't covered, they only have a 1 year Warranty. As there was several issues with the item, I asked which parts were actually covered by the 10 Year Warranty.
I was referred to their Terms & Conditions.
The goods were ordered on Sunday and I figured arrival in about 4 days. The taps were delivered the next day! Amazing. They are beautiful and installed. Thank you for super quick delivery and a beautiful product. I will use you again for other bathroom accessories. Recommended.
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