Bathroom Republic UK Avis 

Contacted bathroom Republic regarding a shower , extremely helpful with all my questions, tried calling a couple of times unable to get through ( probably busy or bad timing ) so emailed instead Excellent at replying faultless in my opinion, Didn't have to wait long for a reply. Product was delivered earlier than requested , ( A mistake on there behalf ) queried something about shower & damaged packaging shower not damaged , Questions answered promptly. Would have marked 5 had it not been for delivered earlier than requested.
Would use again despite error with delivery. (This is my 1st time using bathroom Republic).
Pleased with product.

Hard working, helpful, reliable, trustworthy workmen. They gave advice and guidance on different methods and ways to help us with the renovation.

Really easy to order and fast delivery. Well package, so my order arrived safe and sound. Will definitely order from here again.

You have the shower hose as a PVC one, it is metal in the photos. I explained this issue to you and we agreed 10% partial refund which you didn't send. I've ordered this time twice. it is exactly the same as the second one.

I had a couple of queries for my oine order and delivery date. They replied within an hour, answered all my questions, and delivery on the next day! Great customer service and bargain price, Thank you.

Purchased a shower cubicle. The cubicle was delivered as scheduled. The staff kept me updated until delivery. The cubicle is excellent quality and looks fantastic now installed. I rate this company as excellent and would definitely purchase from them again

I purchased a bidet douche from bathroom republic. The descriptions stated that it included “everything you need” however when we came to install it, there was no valve included. We then ordered a different model from bathroom republic. For the last 3 weeks I have been attempting to get a refund on the original item. Over the last 3 weeks I have emailed them 4 times, sent 3 messages on the contact us form, called 12 times and left 3 voice messages. I have note received a single response back from them and are yet to get a refund.

****UPDATE*****

Today I received an email back from bathroomrepublic. They denied receiving any emails from me even though I have proof of emails being sent. They made no mention of the phone calls and voice messages that were left. To try and weasel your way out of poor customer service is another indication of how bad they are! Further more they have told me I had a month to return an item and must return the item at my cost. It has been longer than a month because they have not responded to me! They know that for an item that’s only £50 I really won’t bother spending my money to return and take this up with the ombudsman. I would warn anyone from using them. Go to bathroom mountain instead or someone else! Honestly it’s not worth the headache!

Placed an order for a replacement shower knob on 25/1/23 through the Ebay shop, all very swift at taking order and money, nearly 3 weeks later still not received it or had any useful communication inspite of my asking numerous times.
Like the previous comment - not under the 10 year guarantee - makes you wonder what is.

Very good service and very good quality stuff I am very happy

Purchased an item 2.5 years ago with a 10 year Warranty. After it developed faults and needed replacing, I contacted them and was told those parts aren't covered, they only have a 1 year Warranty. As there was several issues with the item, I asked which parts were actually covered by the 10 Year Warranty.
I was referred to their Terms & Conditions.
Purchased a full replacement item from a different company (or so I thought) only to find it was the same company operating under different names.
Found them very misleading. Item still listed as 10 Year Warranty with no exclusions but you have to read the T's and C's - obvious really (NOT)!

5 stars service from the staff, quick delivery. I will recommend Bathroom Republic and will use them myself in future projects.

Terrible quality - builder has informed me that it is not worth fitting as quality is so poor

Everything i want quick delivery right price well done

Prompt service, a good product and a great price, with a 10 year guarantee included.

I ordered replacement shower or our shepherds hut due to frost damage. The order did not come the following week as indicated but the following day. Good service.

Parcel arrived later than stated, i chased it on many ocassions - one person said they couldnt find my order despite receiving confirmation from them! Trying to return it but no answer on telephone to customer services, no replies to 3 emails either, awful company

Good price for the tap and very prompt delivery.

Wish I’d read the reviews before placing an order! Ordered on line. Had email to say delivery would be next day. Emailed at noon next day asking for rough time of delivery. Then get an email to say delivery is day after which was inconvenient. Tried to change it but was told had already been collected. Took several attempts to get through and customer service wasn’t very helpful at all. Save your money and go elsewhere. Why do companies assume delivery dates are acceptable without checking with customers first?? It’s so frustrating!!!!