Everything was efficiently dealt with and delivery timescale was better than I had expected. The only downside which I guess Bathstop had no control over was the toilet seat was delivered by DPD in da... Voir plus
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Lisez les avis des autres
Mixed review!! This screen was bought to replace one previously installed, this was the closest match I could find. It wasn’t easy even for a professional bathroom fitter to follow the instructions... Voir plus
First class service from Bathshop321. I was contemplating the purchase of a sink / worktop but needed specific measurements to ensure the unit would fit. I sent an email to Bathshop321 and received... Voir plus
☺️ We are very happy! A complete new bathroom at a very reasonable cost. Everyone at Handforth were so good - helpful, pleasant and a joy to deal with. Particularly Cath and Jill who went to gr... Voir plus
À propos de l'entreprise
À propos de Bathshop321
Écrit par l'entreprise
Bathshop321 is a family-run UK business offering a wide selection of bathroom suites and products for sale online including baths, toilets, basins & sinks at the best price possible prices.
We are The UK's Best Value Bathroom Shop.
We supply thousands of quality well priced, quality bathroom suites every month from market leading brands and help customers to design and choose products for standard bathrooms, wet rooms, compact & small bathrooms, en-suites as well as complete bathroom solutions.
Our Bathroom products come in a variety of styles including modern & contemporary suites, L and P shaped shower baths, corner, whirlpool and double-ended baths. We also have a range of accessories including wetroom & bath panels, concealed cisterns, taps, shower enclosures, vanity units and basins, bathroom heating and furniture.
Established in 2009, our underpinnings stem from over 40 years of experience in supply and manufacturing of stylish and affordable bathroom suites and accessories.
Our dedicated team of bathroom experts are on hand 5 days a week to ensure you buy the right bathroom products for your project; this is reflected in our ‘Rated Excellent’ Trustpilot score.
Just call 0330 053 6040 to speak to one of our friendly and knowledgeable UK team members..
*Subject to Terms and Conditions.
Coordonnées de contact
Unit E9, Stanley Green Business Park, Countess Avenue, SK8 6QS, Cheadle, Cheshire, Royaume-Uni
- 0330 053 6040
- customer@bathshop321.com
- www.bathshop321.com
4,3
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful service
Wonderful service. ordered 2 Grohe Cisterns couple of days ago and the delivery was very prompt and delivery updates were excellent.
The price was very reasonable, the cisterns were not damaged which was a concern they may get damaged in transit.
Also from past expereinces many companies take forever with deliveries and the fees. Bathshop321 are very reasonable with their delivery fees.
Without question i will be using their services again.
8 juillet 2026
Avis spontané
Good experience
Everything was efficiently dealt with and delivery timescale was better than I had expected. The only downside which I guess Bathstop had no control over was the toilet seat was delivered by DPD in damaged packaging such that I expected to find the seat damaged. Fortunately all was well
28 juin 2026
Updated Review
Updating my original review. My initial experience was frustrating because there was no communication after my order confirmation, the delivery exceeded the estimated 3–5 working days, and my email to customer service went unanswered.
However, both BathShop321 and the supplier company Bathshack have since contacted me, apologised for the lack of communication and explained that my details had unfortunately been missed in their system. They also informed me that my original mirror had been damaged in transit, which was the cause of the delay, and they are now sending a replacement. I appreciate them reaching out, explaining what happened, and apologising. While the communication could have been much better from the start, I really appreciate the steps they've taken to resolve the issue as quickly as possible. I'm looking forward to receiving the replacement and hope everything goes smoothly from here.
24 juin 2026
Réponse de Bathshop321
Dear customer, we can see you have spoken to Natasha from the supplier and the issue is now resolved. We hope you enjoy your purchase. Regards - Bathshop321
Lovely delivery service very pleasant…
Lovely delivery service very pleasant man on time and well wrapped
15 juin 2026
Mixed review!
Mixed review!!
This screen was bought to replace one previously installed, this was the closest match I could find. It wasn’t easy even for a professional bathroom fitter to follow the instructions, after perseverance the screen was fixed in place. It looks amazing but feels flimsy, no where near as sturdy as my previous one. I made a mistake when ordering the screen and even though it was a bank holiday weekend, I called and a human answered! The lady who helped me was brilliant with her support and calm approach she resolved the issue in no time at all!
Thank you
3 avril 2026
Very poor customer service I ordered a…
Very poor customer service I ordered a bath and watse pipe plus trap they were sent from different suppliers. The bath arrived but no trap . I tracked this via DPD who never attempted to deliver but just sent it back to supplier. Its been over a week that I requested a refund but still no refund for the waste and trap. Will not be using this company again
.
15 juin 2026
Réponse de Bathshop321
We are sorry to see your one-star review and regret that your experience did not meet your expectations.
Your order consisted of a bath, grips, and a waste. The bath and grips were delivered successfully just two days after your order was placed.
Unfortunately, the waste was dispatched directly from our supplier via DPD. Unbeknown to us, the parcel was returned to the supplier before it reached you.
We did not receive your initial email regarding the missing item. However, the two emails we received last night were responded to promptly at 7:58am this morning. We immediately contacted the supplier to investigate, and a full refund for the waste was processed before 10:00am.
We appreciate how frustrating delivery issues can be and are sorry for the inconvenience caused. As soon as we became aware of the problem, we acted quickly to investigate and resolve the matter.
Misleading ad
Ordered a RAK toilet after seeing their ad and the pictures, but only received a pan. Clearly a misleading marketing strategy. They admitted too. Such a waste of time. Avoid this company!
12 juin 2026
Avis spontané
Réponse de Bathshop321
We're sorry to hear that your experience didn't meet expectations.
The listing was for the pan only, as is standard across much of the bathroom industry.
We take pride in customer service and this is reflected in our fantastic Trust Pilot score.
After receiving your email, our customer service team acted quickly and efficiently to resolve the matter, sourcing a cistern and delivering it quickly to ensure you could finish the installation.
If you’d like to discuss the matter further, please don’t hesitate to get in touch
Thanks
Bathshop321
Ordered a Rak Tonique toilet
Ordered a Rak Tonique toilet, I received a "Tilly" which Bathshop321 advised me was a rebox. Unfortunately my new house was delayed and has only just been fitted. Glaze poor and damaged, castings pour ( difficult to get square back against wall) and toilet seat completely different to the RAK seat. It's a poor copy at best. Not happy. I believed them but should have sent back for a refund.
5 juin 2026
Avis spontané
Réponse de Bathshop321
Thank you for your feedback. We are sorry to hear that you are disappointed with the item received.
Our records show that the toilet was purchased in March 2025, more than a year before your Trustpilot review. We ask customers to inspect all goods as soon as they are delivered so that any concerns can be identified & resolved promptly.
We understand your frustration and regret that we were unable to assist further on this occasion.
First class service from Bathshop321
First class service from Bathshop321. I was contemplating the purchase of a sink / worktop but needed specific measurements to ensure the unit would fit. I sent an email to Bathshop321 and received an excellent reply, including a technical drawing with all of the dimensions. Well done Bathshop331.
25 mai 2026
Very happy with my purchase
Very happy with my purchase, arrived in perfect condition. Well packaged.
27 avril 2026
Two in one space and water saver
I honestly don't know why more people don't use the 2 in one toilet with sink in the top of the system.
Thanks for being a great supplier, prompt delivery and arrived safely and in good condition
9 avril 2026
Fast delivery
We received the product promptly and it was as described, really happy with the service.
1 avril 2026
Excellent product
Excellent product. Looks good in situ. Delivered speedily. Would recommend.
29 mars 2026
Quick delivery
Very easy to order fast delivery well packed so no damage
Quick to assembly as mostly put together and all good quality
17 mars 2026
New fits old
Well it just goes to show with a little determination you can fit new sliding shower doors to the older system cubicle.
17 mars 2026
Great stuff!
22 mars 2026
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