Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a set of hub rings not knowing the rims came with a set... other than that the order was fairly simple. A few adjustments and conversations with staff and they look fabulous. I just put th... Voir plus

Noté 5 sur 5 étoiles

Salesman I spoke with on phone was very knowledgeable and helpful determine the matching wheel I required for trailer. Was shipped to me on time and exactly what I needed, well done.

Noté 5 sur 5 étoiles

First off my experience was great!! My order was delivered right on time !! Easy check out easy look up of info, secondly, I made the mistake of ordering the wrong size, the customer service was easy... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered four tires and received the wrong size and brand tires. I contacted them which they asked for pics. I emailed them pics and waited about a week on what was gonna be done. Was finally emailed... Voir plus

À propos de l'entreprise

  1. Magasin de pneus
  2. Magasin de pièces détachées automobiles
  3. Magasin d'accessoires automobiles
  4. Magasin d'accessoires pour poids lourds
  5. Magasin de roues

Écrit par l'entreprise

BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

691 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 58 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Andy was on point

Andy was on point. He knew exactly what I wanted. He knew my vehicle and recommended the right products. He returned my calls and answered all my questions with patience and total respect. This is a family owned but professionalism is by far a hole in one.

29 février 2024
Avis spontané
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Réponse de BB Wheels

Jeffrey,
We are so happy to hear you had such a good experience with Andy and that we were able to assist you in creating what you were looking for.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

It was quick and easy to find what i…

It was quick and easy to find what i wanted and the payment processing was easy

3 mars 2024
Avis spontané
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Réponse de BB Wheels

Mario,
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us.
Thank you,
BB Wheels

Noté 4 sur 5 étoiles

Received the wrong tires

I ordered crosswind 265/70 r17 At tires (4) $139.78 each.
After receiving them from FedEx I noticed the tires are the wrong brand but the right size, I received Travelstar Ecopath AT SUV tires. Kind of itching my head about that one how am I supposed to put the little tiny tires on my big Chevy Silverado? Good question huh.

I will admit it only took 2 days to receive my new "wrong" tires to get here. They shipped from Kalamazoo Michigan to Iowa.

25 février 2024
Avis spontané
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Réponse de BB Wheels

Jamison,
Thank you for bringing this to our attention. Please reach out to our team if you see there is a mistake made.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Good customer service

Good customer service, good communication, they let me know every step of the way when my order would be here, actually got here a little earlier then expected, came in nice packaging, everything I expected was done on there end in a timely manor, definitely would recomend them to anyone and definitely would do buisnes with them again. Very satisfied and happy with how they run there ship. I didn’t want to write a review until I got my stuff and confirmed the fitting, so this is my honest opinion afterwards, get your wheels from here!

28 février 2024
Avis spontané
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Réponse de BB Wheels

Alex,
We sincerely appreciate your business and your valuable feedback. We’re humbled by your support and look forward to being your preferred choice.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

The purchase was simple with good…

The purchase was simple with good pricing. Shipping of the product is prompt.

28 février 2024
Avis spontané
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Réponse de BB Wheels

Chuck,
Thank you very much for taking the time to leave us a review, it is very much appreciated by us.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Order my rims less then a week ago 24”…

Order my rims less then a week ago 24” massiv rims and they already here all came in perfect new shape box little beat up but no damage to rims Nate from sales was perfect helping me out thanks again boss

13 février 2024
Avis spontané
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Réponse de BB Wheels

Mikey,
We are grateful that you took the time to leave us a review. Nate will greatly appreciate the kind words as well!
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Hello

Hello, greetings from Salem, Oregon, all the wheels they sell at their facilities are very cool. I would like them to promote me with some tires to be more of a promotion... but in short, they are an entrepreneurial company and I am looking forward to the product I ordered from them.

9 février 2024
Avis spontané
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Réponse de BB Wheels

Hi,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Love this site!

8 février 2024
Avis spontané
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Réponse de BB Wheels

Cody,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

We called about a different rim

We called about a different rim, but the person we talked to helped us find a better, much nicer, and much more in the realm of what we were looking for. The ones we called about, well we just kind of settled on. The rims that were suggested are cheaper than the ones we looked at. So it ended up as a win, win for us. He was super sweet and really knew his inventory. Having a dually really just made things difficult to find quality rims. With BB Wheels, and a great salesman made our purchase easy. Thank you BB Wheels.

7 février 2024
Avis spontané
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Réponse de BB Wheels

Eric,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Just purchased 2nd set of tires

Just purchased 2nd set of tires, very easy to find what you want on this site.

6 février 2024
Avis spontané
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Réponse de BB Wheels

Douglas,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us!
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Website was easy to navigate

Website was easy to navigate. So was the chat and visualizer was very helpful

1 février 2024
Avis spontané
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Réponse de BB Wheels

Jason,
Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Helpful customer service …

The customer service was great as they contacted me to ensure I recieved a good fitment on my car and provided me a variety of options in order to help improve my experience.

6 février 2024
Avis spontané
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Réponse de BB Wheels

Michael,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

This is the 5th wheel or tire purchase…

This is the 5th wheel or tire purchase I’ve made with BB Wheels, always good service, good prices, good quality & usually arrives quickly 👊🏻

5 février 2024
Avis spontané
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Réponse de BB Wheels

Chicken,
We truly appreciate your continuous support and trust in us.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Definitely satisfied customer

Ordering was very easy with the website. The customer service representative was very helpful. I received a phone call to ask me about my order. While talking to the guy he informed me that some of the parts that I thought I needed in fact, I didn’t. So he helped me cancel my order and reorder the correct product for my cars. Definitely will continue to use!!

29 janvier 2024
Avis spontané
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Réponse de BB Wheels

Matthew,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels

Noté 4 sur 5 étoiles

Great Customer Service

Great customer service with my first time ordering. Best sale on tires.

30 janvier 2024
Avis spontané
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Réponse de BB Wheels

John,
Thank you very much for taking the time to leave us a review, it is very much appreciated by us.
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

Very professional.

I wanted to make a change and the representative was patient and very helpful.

30 janvier 2024
Avis spontané
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Réponse de BB Wheels

Lance,
We are very happy to hear that your experience with us was an amazing one!
Thank you,
BB Wheels

Noté 5 sur 5 étoiles

super fast shipping

super fast shipping, and exactly what I ordered with no drama.

19 janvier 2024
Avis spontané
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Réponse de BB Wheels

Marcus,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Thank you,
BB Wheels

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