I purchased a set of hub rings not knowing the rims came with a set... other than that the order was fairly simple. A few adjustments and conversations with staff and they look fabulous. I just put th... Voir plus
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Lisez les avis des autres
Salesman I spoke with on phone was very knowledgeable and helpful determine the matching wheel I required for trailer. Was shipped to me on time and exactly what I needed, well done.
First off my experience was great!! My order was delivered right on time !! Easy check out easy look up of info, secondly, I made the mistake of ordering the wrong size, the customer service was easy... Voir plus
L'entreprise a répondu
I ordered four tires and received the wrong size and brand tires. I contacted them which they asked for pics. I emailed them pics and waited about a week on what was gonna be done. Was finally emailed... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Magasin de pièces détachées automobiles
- Magasin d'accessoires automobiles
- Magasin d'accessoires pour poids lourds
- Magasin de roues
Écrit par l'entreprise
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
Coordonnées de contact
209 County Road 156, 56307, Albany, Etats-Unis
- 3203332155
- sales@bbwheels.com
- www.bbwheelsonline.com
4,1
Bien
691 avis
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Troy was very helpful
Troy was very helpful. He made the extra effort to ensure that I had the correct wheels. I ordered 16” wheels and my SUV uses 17” wheels. I put winter tires on the 16” rims. I’ve used this setup for several years without a problem. Again, he took the time to double check that this setup will work.
3 décembre 2024
Avis spontané
Réponse de BB Wheels
Michael,
Thank you for your wonderful review! We’re thrilled to hear that Troy was so helpful and went the extra mile to ensure you had the correct wheels for your setup. It’s great to know that your 16” wheels with winter tires have been working perfectly for years. We’re always here to make sure everything is just right for you. Thanks for trusting us, and we look forward to assisting you again.
Thank you,
BB Wheels
Everything is going as planned...
First off: the cost of these rims are incredible! For what other sites want for them i feel like i bought 1 and got 3 free, with free shipping! Quickly responded with email explaining when they will ship...
30 novembre 2024
Avis spontané
Réponse de BB Wheels
James,
Thank you for your feedback and patience during this busy holiday season. We understand how important clear communication is and apologize for any inconvenience. Please rest assured that we're working on processing your order and will provide updates, including tracking information, as soon as they become available. If you have any questions in the meantime, don't hesitate to reach out to our customer service team—we're here to help
Thank you,
BB Wheels
Tires were at a Great Price and…
Tires were at a Great Price and delivered in a few days,
Thank you
29 novembre 2024
Avis spontané
Réponse de BB Wheels
Kevin,
Thank you for your feedback! We appreciate you taking the time to share your experience with us.
Thank you,
BB Wheels
Very easy to search for the item I was…
Very easy to search for the item I was looking for. Very fast and easy to process the sale and Payment method.
29 novembre 2024
Avis spontané
Réponse de BB Wheels
Esteban,
Thank you for your review! We're glad to hear you found our website easy to navigate and the checkout process quick and simple. We appreciate your business and look forward to serving you again!
Thank you,
BB Wheels
BB wheels never shipped my item after a…
BB wheels never shipped my item after a looong time. Look elsewhere first. If you still want to use them read the 90 plus complaints on Better Business Bureau site. Read the Yelp reviews. This was the most miserable order I have ever placed. Customer service is horrible. Staff attempted to commit insurance fraud with "Extend" tire road hazard insurance. Commercial tires are not eligible for road hazard. This did not stop them from trying to sell it. They said to lie and say the tires were for personal use. Dishonest seller.
29 novembre 2024
Avis spontané
Réponse de BB Wheels
Brian,
Thank you for your feedback. We're sorry to hear about your negative experience and take your concerns very seriously. We strive for transparency and customer satisfaction, and your comments will be thoroughly reviewed with our team to address the issues you've mentioned. If you'd like to discuss your experience further or need assistance, please don't hesitate to reach out directly. Your input helps us improve.
Thank you,
BB Wheels
It was easy for the most part the…
It was easy for the most part the calling the Extensions back suck and the hold voice is annoying and with as much money spent I should have got a free t but all and all Kurt was awesome.
19 novembre 2024
Avis spontané
Réponse de BB Wheels
Will,
Thank you for your feedback! We're glad to hear that Kurt provided you with excellent service. We appreciate your honesty about the hold process and the extension callback—we’re always looking for ways to improve and will take your comments into consideration. As for the free t-shirt, we’ll pass along your suggestion to our team. We truly value your business and hope to serve you even better in the future. If there's anything else we can assist you with, please don’t hesitate to reach out!
Thank you,
BB Wheels
2nd order
Second purchase I've done with you guys great prices great people to talk to
19 novembre 2024
Avis spontané
Réponse de BB Wheels
Jay,
Thank you for being a returning customer! We're thrilled to hear you’ve had a great experience with us again. Always a pleasure to help out—looking forward to working with you on your next purchase!
Thank you,
BB Wheels
Got em shipped on time safely packaged…
Got em shipped on time safely packaged and on time soon as i get em on i will post pics of wat they looken like on my 2018 chevy ss camaro
18 novembre 2024
Avis spontané
Réponse de BB Wheels
Ricardo,
Thanks for the awesome review! We're glad your order arrived safely and on time. Can't wait to see how they look on your 2018 Chevy SS Camaro—be sure to share those pics when you get them on!
Thank you,
BB Wheels
Shipped same day as order!
11 novembre 2024
Avis spontané
Réponse de BB Wheels
KR,
We’re grateful that you took the time to leave us a review.
Thank you,
BB Wheels
Placed my order and was shipped the…
Placed my order and was shipped the next day. Website was easy to navigate. So far so good
14 novembre 2024
Avis spontané
Réponse de BB Wheels
William,
Thank you very much for sharing your review. We love hearing from our customers.
Thank you,
BB Wheels
You will not be disappointed!
WOW! 1st the selection of wheels is unbelievable. 2nd the turnaround time from order to arrival was way beyond my belief so FAST. They look amazing and I'm now looking for a set for my Jeep. I would highly recommend BB Wheels for your needs.
Jim S.
12 novembre 2024
Avis spontané
Réponse de BB Wheels
Jim,
Thank you so much for this great 5-star review. We appreciate your business and your help spreading the word.
Thank you,
BB Wheels
Definitely buy from again
Great experience with this purchase.They even called to let make sure I had a lift on my bronco to make sure the wheels would clear properly.
11 novembre 2024
Avis spontané
Réponse de BB Wheels
Jason,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Thank you,
BB Wheels
Price,and easy to navigate the page
9 novembre 2024
Avis spontané
Réponse de BB Wheels
Victor,
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Thank you,
BB Wheels
proficiency
9 novembre 2024
Avis spontané
Réponse de BB Wheels
Hello,
Thank you so much for the feedback! We appreciate your business.
Thank you,
BB Wheels
Perfect Timing BB. Thanks!
BB Wheels made it easy to find exactly the wheels I wanted to get my Son for Christmas, Birthday, and his first truck in time for Christmas.
9 novembre 2024
Avis spontané
Réponse de BB Wheels
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
Great customer service
Great customer service, quick and fast to know what I need for my rims. I’ve already purchased twice from here, highly recommend it.
8 novembre 2024
Avis spontané
Réponse de BB Wheels
Ivan,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
Excellent variety and delivery
8 novembre 2024
Avis spontané
Réponse de BB Wheels
Aly,
We appreciate the fantastic review and are glad we could be of service.
Thank you,
BB Wheels
Réponse de BB Wheels
Michael,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you,
BB Wheels
Réponse de BB Wheels
Bones,
We're thrilled you're happy with your purchase and found the buying process easy and you received everything quickly!
Thank you,
BB Wheels
Great reviews
Great reviews. Strictly business. Good recommendations for want I need to get the best out of purchase. Very satisfied!
21 octobre 2024
Avis spontané
Réponse de BB Wheels
Kevin,
We sincerely appreciate your business and your valuable feedback.
Thank you,
BB Wheels
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