Beds n Dreams Avis 

Terrible mattress and even worse service. I will not walk through the door of Bed n Dreams osborne park ever again. Unscrupulous sales woman Marie took advantage of me. An elderly woman on her own I have landed up with a 15 inch thick mattress weighing 50 kg. I am am a small built lady in my late 60s My brother was horrified when he saw it and suggested I saw the legs off the bed as I will not be able to get into in a few years it so high. In addition Marie never told me the Bedside drawers and tallboy would arrive 4 months after the bed and giant mattress so I gave away my old ones and am now living out of plastic bags

Wanted to buy a firm mattress and came across beds n dreams in South Morang. What looked like a firm mattress in the showroom, was not at all firm when I received it. Just 2 weeks after using it I started having severe back ache every morning, went to the store and requested for an exchange but to no avail. I have lost my faith in them and do not recommend it at all. Plan to take them to court soon.

I purchased a bed, tallboy, mattress and a pillow. I chose a mattress, which was firm. I was able to get it all in one deal. They gave me the wrong mattress that was cheaper than the one I paid for. In the invoice they wrote the cheaper mattress instead of the one I paid for. I wasn’t aware of the different model numbers but the one they did write down wasn’t the one I wanted. The tallboy was also already damaged before I received it. I have asked the manager for a refund and he is very rude. I recommend not purchasing anything from bed n dreams to anyone in the community.
Actually not bed n dreams. It is bed n nightmare.

We bought a bed, side tables and a tall boy, when the furniture was delivered the delivery truck hit our electric fence button, they did not tell us this had happened, i only noticed it when i went out a couple of hours later. we have tried for months to get them to pay for the repairs that their delivery people have done and nothing has been done. Brenton the Manager is a liar, he kept promising that it is going through insurance and we have heard nothing. We have taken it further and hopefully it will actually cost them more than just fixing the problem when it happened. Out of principle i will never shop there again and i don't recommend any of my friends to shop there either

wow cannot believe that you cannot leave a zero stars because that is what this company deserves. bed has had a bed smell since day one now it is all mouldy and they say "it's the environment it's in" what a crock of poo completely renovated house with new carpets and windows open all the time!!! terrible customer service both m managers off today!! and an owner who doesn't seem to care about the customers who put money in his pocket. seem quite happy for you to sleep on one of there mouldy beds because it's too much trouble to get somebody to come and look at it as a matter of urgency. avoid this company at all costs.

Logan Store : the worst customer service every experienced and the 'New' owners have no scruples. Bought a Bedford my sons and had to wait to have it delivered as renovations were happening. In the meantime the Company went in to Receivership and new owners or administrators took over. Suddenly now my order has been 'lost' and no one can fine them bed. Apparently this is not their fault and no refund will be given.