Bella Hudson Avis 

43
TrustScore 1.5 sur 5

1,4

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Noté 1 sur 5 étoiles

I ordered two dresses from this company, and waited a month to receive incredibly poor quality dresses that did not look at all like the website pictures. The black linen coctail dress was 100% polye... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If only zero stars were an option. I ordered a beautiful white chiffon dress pictured and described on their website and received an absolute joke of a polyester “dress” which didn’t remotely resemble... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Too bad I only thought to look up the reviews for this company after purchasing something from their website. I too ordered what I thought was a linen/cotton blend dress but received a cheap feeling s... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely awful and would not recommend!! The item was nothing liked I ordered. I have attempted a return and have received zero response from them!! Items ship from overseas so who knows how much I'... Voir plus

L'entreprise a répondu

1,4

Mauvais

TrustScore 1.5 sur 5

43 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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1,4

Tous les avis

(43)

44 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

This company outsources to China and…

This company outsources to China and delivers very inferior products that are nothing like what is shown on their website. The blouse I ordered was a cheap clingy fabric, style was totally different - top was longer, different collar, different color, different sleeves! I have been trying to deal with their customer service and all they offer is a 20% discount, saying it will cost too much to return the item to China; refusing to print a return label, on and on it goes. They are a SCAM! Do not order from Bella Hudson, the clothes you order are nothing like what you will recieve.

9 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Shelley,

I’m sorry to hear how disappointed you were with the blouse you received. I understand how frustrating it is when the fabric, color and overall design are not what you expected.

Please contact our customer care team with your order number so we can review the item and the previous correspondence with you. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Chloe
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

THIS WEBSITE IS A SCAM!!

THIS WEBSITE IS A SCAM!!! I ordered a CHIFFON flowy white dress for my rehearsal dinner and I received what almost looks like a slip that goes underneath the dress that hat tulle on it. Customer service says they “forwarded my message to the supplier” and they confirmed it was the correct item. There’s absolutely no way that the chiffon flowy dress I ordered looks like this tulle BS I received. Customer service is terrible as well! DO NOT BUY FROM THIS SCAM. THEY DESERVE TO BE SHUT DOWN

30 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Alex,

I’m sorry to hear how disappointed you are with the dress you received, especially since it was intended for such an important occasion. I understand why receiving an item that looks very different from what you expected would be extremely frustrating.

Please contact our customer care team with your order number so we can review the item and the previous correspondence with you. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Emma
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Bad quality, dishonest return policy

The quality of the dress I ordered was terrible. The neckline looked unfinished thus it was unwearable. I immediately asked the company for a refund within the 30 day window. First they offered 70% off a different item. Then they offered a 15 then 20% refund. They finally sent a return address. All customers should know that the are responsible for return shipping TO CHINA. I haven’t sent it yet, but it looks like it will cost somewhere between $15-30. I will never order anything from this company again.

28 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Caitlin,

I’m sorry to hear that the dress didn’t meet your expectations, especially with the neckline and overall finish. I also understand how frustrating the return process can feel when the shipping costs are higher than expected.

If you need any further help with your return, please contact our customer care team with your order number so we can look into it with you. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

BUYER BEWARE!!!!

BUYER BEWARE!!!!

I EMAILED with A CUSTOMER SERVICE REP regarding the awful dress that I ordered that didn't fit in any part of my body. this dress had hips that were for a size 8 and a top that was for a size 2. I never saw HYBRID CLOTHING, but I DID TODAY AND IT that arrived 5 weeks later.

It looked super cute on the WEBSITE....IT WAS NOT SUPER CUTE WHEN I GOT IT HOME :(

The material was awful. CHEAP! COLORS were not vibrant as shown on the website.

In order for my returning the item. I had to put it on and take a picture wearing it and show close up pics of the poorly sewn area.

They are a SCAM!!! DON'T BELIEVE HYPE! BUYER BEWARE!!! THEY ARE GOING TO MAKE YOU WORK HARD TO GET YOUR MONEY BACK. I SAID KEEP THE MONEY. A BAD REVIEW FROM ME I WORTH IT. LESSONED LEARNED.

20 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Nancy,

We can see that this is your second review regarding the same order, and we’re sorry that you’re still unhappy with your experience. We understand your frustration with the fit, quality and the return process, and we’d like to get this resolved properly for you.

Please continue the conversation with our customer care team and include your order number so we can review your case. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Do not order

The individual clothes were poorly sewn. I had three pieces where the bodice was one size, the sleeves another and the body of the top a third size. It was like they took random sizes and sewed them together.

The quality of the fabric is terrible. It does not hang well and does not “breath”

Also, so far customer service is not cooperative. I have to send them photos of the items as well as proof of the label and they still have not confirmed a return and refund.

I would absolutely stay away from these clothes

17 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Beth,

I’m sorry to hear about your experience. I understand how disappointing it is when the fit and quality of the items are not what you expected, especially when you’re also trying to arrange a return.

Please contact our customer care team with your order number so we can look into this further and help with the return process. We also recommend checking your spam or junk folder, as our replies can sometimes end up there.

Kind regards,
Chloe
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

DO NOT PURCHASE FROM BELLA HUDSON.

DO NOT PURCHASE FROM BELLA HUDSON.

I ordered two items and was extremely disappointed with the quality and materials. As soon as I received them, I emailed Bella Hudson requesting a return for a full refund under their advertised 30-day refund guarantee.

Instead of providing return instructions, they repeatedly responded by asking me to keep the items in exchange for a small discount on a future purchase. I have made it clear that I want to return the items for a refund, yet two weeks later, I still have not been provided with return instructions.

Their return process feels unnecessarily difficult, especially for a company advertising a 30-day refund guarantee. Customer service is extremely frustrating—there is no phone number to call, email appears to be the only way to contact them, and many of my attempts to resolve this have gone unanswered.

Poor quality, extremely poor customer service, and a return/refund process that makes it unnecessarily

20 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Jody,

I’m sorry to hear about your experience. I understand how frustrating it is when you’re trying to arrange a return and the process takes longer than expected.

Please contact our customer care team with your order number so we can look into this for you and help with the next steps. We also recommend checking your spam or junk folder, as our replies can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

AVOID – misleading descriptions and nightmare returns

I ordered 3 sets advertised as a linen blend. What arrived was polyester. The sizing was also completely wrong compared with their size chart — trousers ridiculously short and one top wouldn’t even go over my head.

Delivery took over 2 weeks, but the worst part is trying to return them. I’ve been trying for over 10 days, with responses taking days each time.

To add insult to injury, they actually asked me to send photos of myself wearing the clothes to prove they don’t fit!

Misleading descriptions, inaccurate sizing and an incredibly difficult returns process. I would not order from this company again.

7 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Ess,

I’m sorry to hear about your experience. I understand how disappointing it is when the material and sizing are not what you expected, especially after waiting over two weeks for your order.

Please contact our customer care team with your order number so we can look into the return process for you. We also recommend checking your spam or junk folder, as our replies can sometimes end up there.

Kind regards,
Emma
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THEM!

I wish I would have read reviews before ordering! DO NOT order from them. Just as other reviewers have said it is impossible to get in touch with anyone at this company. There will be no response to your emails and their phone is busy all the time. So you are forced to decide whether you should just eat the $68 that you spent on the dress or keep trying to get a return slip. Also, as other reviewers have mentioned, the dress looks much cheaper than what is pictured online. Again DO NOT ORDER from BELLA HUDSON!!!!

19 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Theresa,

I’m sorry to hear about your experience. I understand how frustrating it is when you’re trying to arrange a return and are having trouble getting in touch with us.

Please contact our customer care team with your order number so we can look into this for you. We also recommend checking your spam or junk folder, as our replies can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Worst company ever

Worst company ever. I would not recommend ordering anything from this site. They only offer me 15% refund on a dress 2x too big saying I can keep it. I asked for a full refund and was never contacted again.

20 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Mary,

I’m sorry to hear this. I understand how frustrating it must have been to receive no further response.

Please contact our customer care team again with your order number so we can look into the previous correspondence and make sure your request is followed up properly.

Kind regards,
Emma
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Returns have to be sent to CHINA

The sent garment looks nothing like picture. It was was described as a linen blend. The actual fabric is cheap polyester that is clingy. Return policy seems easy on website but they will try to give you discounts on items rather than returning. If you can finally get them to understand you want nothing else from their website, you have to return the clothing BACK TO CHINA! The cost of shipping was the same as I spent on the garments. DON'T BUY FROM THIS COMPANY.

15 juillet 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Kathleen,

I’m sorry to hear that the garment you received didn’t match your expectations, particularly regarding the fabric and overall appearance. I also understand how frustrating the return process can feel when the cost of sending an item back is so high.

We’d like to review your order and the correspondence you had with our team to make sure everything was handled correctly. Please contact us with your order number and mention this review so we can take another look at your case.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

The shipping process was a nightmare

The shipping process was a nightmare, took WEEKS to get to me and on top of that the dress looked NOTHING like the picture. Cheap looking and not at all what was advertised.This is a scam...

18 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Uju,

I’m really sorry to hear that both the delivery time and the dress itself left you disappointed. Waiting weeks for an order is frustrating enough, so I completely understand how upsetting it must have been to then receive something that didn’t look as expected.

Please contact our customer care team with your order number and mention this review so we can look into both the shipping delay and the item you received.

Kind regards,
Chloe
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY

Awful. This company is out to scam you. Dress was terrible quality, and the returns process is impossible. They don't want to refund you. They keep pushing off sending return labels (you have to send pictures of the dress and correspond with customer support by email), and take forever to email you back. They then offer to refund you 20% of what you paid (which is insane) to "make things easier". Please do not waste your time and money on this company.

17 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Alexandra,

I’m sorry to hear how frustrating this experience has been. I completely understand why the return process would feel unacceptable if you’ve had to follow up several times and still haven’t received a clear resolution.

We’d like to review your case and the previous correspondence to see where things went wrong. Please contact our customer care team with your order number and mention this review so we can make sure your request is looked at properly.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Go look for a dress at Dollar Tree instead.

The $60 dress that I purchased looks absolutely nothing like the one advertised on the website. Not only does it look like a cheap Dollar Tree dress, or like something I would've thought my kids from Walmart when they were toddlers, it actually has a completely different design. Of course I emailed like they tell you two to be able to return it, but no answer yet. The phone ring is busy. I do not recommend this company.

13 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Leah,

I’m sorry to hear that the dress you received didn’t match what you expected from the product photos. I can understand how disappointing that is, especially when the design itself appears different.

I’m also sorry that you haven’t received a response yet. Please send us your order number and mention this review so we can locate your message and make sure someone follows up with you properly.

Kind regards,
Emma
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

NOT HONEST

This company does not have a honest website or cloting materials. When I purchased a dress, they sent something that was not the same dress and I have been going back and forth with emails as they are eager to be dishonest and give me a credit of 60%. I have told them I want my full refund and I will gladly send back the dress that I never agreed to purchase. I have started the process with the Better Business Bureau for those who see this, can start reporting this bad business with them. For now, I am going to continue fighting for what is right and going to reach out to my credit card company as they sent me something that was not what I ordered and paid for. This company should be ashamed of themselves. God sees it all, and is just.

5 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Blanca,

I’m very sorry to hear about your experience. I understand why you’re upset, especially if the item you received was not what you expected from the product listing and you’ve already been in contact with us several times.

We would like to review your case properly and look at the previous correspondence so we can understand what happened. Please contact our customer care team with your order number and mention this review so we can take another look at your request.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Do Not Buy From Bella Hudson

I would give no star if it were possible here. Do Not Buy From This Company. They are based in China which makes returns and exchanges fall on the responsibility of the buyer.

Bella Hudson advertised a blouse which I purchased only to receive something completely unlike it’s picture.

Bella Hudson offered several options none of which were viable because in the case of receiving a product of polyester fabric not at all resembling the pictured product only a full refund was acceptable.

Bella Hudson did not honor or listen to the customer.

I consider Bella Hudson as having the worst customer service possible but certainly the worst I have experienced.

I repeat: DO NOT BUY ANYTHING FROM BELLA HUDSON.

7 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi D Anderson,

I’m sorry to hear how disappointed you were with both the blouse and the way your return request was handled. If an item doesn’t match what you expected from the product photos, we understand why you would want the matter resolved properly.

We’d like to review your order and the previous correspondence to see exactly what happened. Please contact our customer care team with your order number and mention this review so we can look into it further.

Kind regards,
Chloe
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Would give zero if I could

Would give zero if I could. The worst quality of a dress I’ve ever bought. When I contacted them about a return I kept getting the run around. First they offered me 50% off of another item LOL. Obviously no. Then they said they’d let me keep the dress and give me a 20% refund. NOOOOOOOO. I said I was a return like your website says I can! I don’t want this dress. I want my money back. I’m now disputing it with my credit card company. Awful service.

3 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Emily,

I’m really sorry to hear how frustrating this has been. I completely understand that if you asked to return the dress, receiving alternative offers instead would feel like you weren’t being listened to.

That’s not how we want the return process to feel. Please send us your order number and mention this review so we can check the correspondence and make sure your return request is handled properly.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

The quality of the dress is an absolute…

The quality of the dress is an absolute joke. I think it’s the same material and production facility where they make children’s cheap princess dresses. When trying to return immediately after opening the package, they offer only continual delays and offers of a 20% refund even though the website promises returns up to 30 days. DO NOT BUY FROM THIS COMPANY! Would do 0 stars if allowed.

3 août 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Dee,

I’m sorry to hear how disappointed you were with both the dress and the return process. That’s clearly not the experience we want customers to have.

Our 30-day return policy still applies, so I’m sorry if the communication you received made the process feel unnecessarily difficult. Please contact us again with your order number and mention this review so we can have the situation looked at properly.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Sizing completely off


I bought a dress in 3x after referencing their size chart (I’m usually an XL so I was shocked but ok) then I received the dress, and I couldn’t even get it past my shoulders. This must be a medium at best. Very disappointed, I was going to wear this dress on my trip this weekend, but I guess not now.

29 juillet 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Josephine,

I’m really sorry about this, especially since you checked our size chart before ordering and were planning to wear the dress on your trip. I completely understand how frustrating that must have been.

Please contact our customer care team with your order number and we’ll take a look at this for you and make sure we find a suitable solution.

Kind regards,
Sophie
Bella Hudson Customer Care

Noté 1 sur 5 étoiles

Purchased a dress

Purchased a dress, but was too large, so attempted to contact the company 5 times to request a refund, and following the company’s return policy. No reply, it’s now been 10 days. Update: They finally responded a few times, but never gave me information on where to return the dress. It’s not an option. So, I gave up. Items come from China.
Never will order from this company again. Not worth the stress.

2 juillet 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Kelly,

Thank you for your review, and our sincere apologies for the inconvenience you've experienced. We looked into your situation with our customer service team and can confirm that now there is active contact with you to resolve this as quickly as possible.

Your satisfaction is our top priority, and we're committed to working with you to reach a suitable resolution.

Should you have any further questions, please don't hesitate to contact us directly.

Noté 1 sur 5 étoiles

I tried contacting them about a return…

I tried contacting them about a return as the item’s materials are awful, noone is responding
I resent email again today, why is it that trustpilot got your response. But 3 emails you ignore

19 juillet 2026
Avis spontané
Logo de Bella Hudson

Réponse de Bella Hudson

Hi Mommy J,

We’re sorry to hear about your experience.

We’ve carefully checked our inbox, but unfortunately we haven’t been able to find any emails regarding your return request. It’s possible there was a typo in the email address or that the message didn’t reach us.

Could you please let us know which email address you contacted? You can also send us a new email at info@bella-hudson.com

This way we can help you get any support needed!

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