Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
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Lisez les avis des autres
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Voir plus
L'entreprise a répondu
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... Voir plus
L'entreprise a répondu
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Aberdeen
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Royaume-Uni
- 1224495862
4,7
Excellent
313 avis
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Great knowledge in the products
Went into store and Scott was amazing, he listened to what we needed and explained what may work and then got us to try mattresses. He wasn't trying to sell one brand only like other stores and gave us all the information to make our choice. So ordered a bed and mattress and can't wait for it to arrive.
4 juillet 2025
Réponse de Bensons For Beds - Aberdeen
Thank you for your glowing review! Our team is dedicated to helping customers find their perfect mattress and we're thrilled that Scott was able to provide you with exceptional service. We can't wait for you to receive your new bed and mattress! Megan at Customer Care
Ordered me a bed I didn’t ask for
Ordered me a bed I didn’t even want! I never wanted to order a bed and was never told this was going to happen until I got a message
13 juin 2025
Réponse de Bensons For Beds - Aberdeen
We regret that an unwanted bed was ordered for you and that you were notified late. We can confirm that this has now been resolved. We are sorry for the inconveniences caused, Megan at Customer Care
Intelegent selling
The sales team provide all the necessary info for the customer to make a choice and that was a good sales aproach and we made our purchase.
Good job
10 juin 2025
Réponse de Bensons For Beds - Aberdeen
We're happy to hear that our sales approach provided you with the information needed to make your purchase. Thank you for your positive feedback and for choosing us! Take care, Megan at Customer Care
Réponse de Bensons For Beds - Aberdeen
We are so happy to hear that you are pleased with our service! Thank you for taking the time to leave us this wonderful review, Megan at Customer Care
Very friendly polite and not pressured…
Very friendly polite and not pressured into purchase
Also had a query after placing order which was answered quickly
29 mai 2025
Réponse de Bensons For Beds - Aberdeen
We're happy to hear that you found our team friendly and helpful, and that you were comfortable with your purchase. We appreciate your feedback, Megan at Customer care
Plenty to choose fromPlenty to choose from and the gentleman…
Plenty to choose from and the gentleman who served me couldnt have been more helpful
22 mai 2025
Réponse de Bensons For Beds - Aberdeen
We're happy to hear that you found a great selection and received such helpful service. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer care
Réponse de Bensons For Beds - Aberdeen
We appreciate you taking the time to share your feedback. We're glad you enjoyed your experience with our talented team! Take care, Megan at Customer Care
Réponse de Bensons For Beds - Aberdeen
Thank you for your 5 star review. We appreciate you choosing us, Megan at Customer Care
Rowanne was very helpful friendly and…
Rowanne was very helpful friendly and knowledgeable about the products. She was informative but never pushy nor did we feel like she was trying to push more expensive products on us. She is an asset to your team.
17 mai 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen
Thank you for your kind words! We're so happy to hear that Rowanne provided excellent service and made your experience enjoyable. We agree, she's a valuable member of our team and we're lucky to have her. We appreciate your support and hope to see you again soon! #CustomerLove #ExceptionalService
I was impressed by the excellent…
I was impressed by the excellent quality of the bedding at such reasonable prices. The finance options available made it even more convenient. The staff were incredibly friendly and helpful, making the whole experience enjoyable from start to finish.
10 mai 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen
Thank you for your kind words! We take pride in offering top-quality bedding at affordable prices, and we're glad our financing options were helpful. Our friendly staff is always happy to make your shopping experience a breeze. Thank you for choosing us!
Really friendly and helpful staff
Really friendly and helpful staff, couldn’t ask for a better service. Lovely range of beds and mattresses too. Can’t wait for our delivery!
8 mai 2025
Réponse de Bensons For Beds - Aberdeen
Thank you for the glowing review! We are so happy to hear that our staff provided excellent service and that you found the perfect bed and mattress. We can't wait for you to receive your delivery and experience the full comfort of our products. Thank you for choosing us.
Very good experience
Scott was very helpful with all our questions! We bought new pillows which are brilliant and we are looking forward to receive our new mattress and bed.
Very good prices and brilliant finance options! Cannot fault them.
5 mai 2025
Réponse de Bensons For Beds - Aberdeen
Thank you so much for your kind words! We are thrilled to hear that Scott provided excellent assistance with your purchase and that you are satisfied with our products and financing options. It's our goal to make your shopping experience the best it can be. Thank you for choosing us!
Réponse de Bensons For Beds - Aberdeen
Thank you for sharing your positive experience! We strive to provide exceptional service and are glad to hear that you had a great time with us. Looking forward to seeing you again soon! - Team Bensons 💜
Réponse de Bensons For Beds - Aberdeen
Thank you so much for your review! We are thrilled to hear that our salesperson provided you with excellent service. It is our goal to always be helpful and patient with our customers. We truly appreciate your support and hope to see you again soon!
Sleep well, Team Bensons💜
Unpacking would be very helpful
Yes but they did not Unpack my bed. At 75 I needed help to do this.
At £39 for delivery it’s expensive.
9 avril 2025
Réponse de Bensons For Beds - Aberdeen
Thank you for your feedback. We apologise for any inconvenience and will ensure our team provides assistance with unpacking in the future. Our delivery fees reflect the cost of a professional and efficient service. Thank you for your understanding.
Team Bensons
Very helpful very nice helping us to
Very helpful very nice helping us to choose a bed jack was lovely so thank you
19 avril 2025
Réponse de Bensons For Beds - Aberdeen
Thank you for the wonderful review! We are thrilled to hear that Jack was able to assist you in choosing the perfect bed. We truly appreciate your business and hope you enjoy your new purchase.
Sleep well, Team Bensons💜
The company were very professional and…
The company were very professional and gave an excellent service from start to finish. Kept us informed of delivery dates and advised on after care. Happy customer.
1 avril 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen
We appreciate you taking the time to share your feedback! We're happy to hear that you received excellent and professional service, and that we kept you informed. Thank you for being a happy customer, Megan at Customer Care
Fantastic experience and great customer service
The sales rep was so calm and patient with us throughout the whole process.
1 avril 2025
Réponse de Bensons For Beds - Aberdeen
We're happy to hear that our sales representative was calm and patient with you. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Extremely helpful young man in the…
Extremely helpful young man in the Workington Store explained and showed us everything we required.
25 mars 2025
Réponse de Bensons For Beds - Aberdeen
We're happy to hear that the team member in Workington was so helpful and clearly explained everything. We appreciate your positive feedback, Megan at Customer Care
Daisy very helpful and knowledgeable
Daisy very helpful and knowledgeable, not pushy let us make our own decisions. Definitely go back if either another bed or mattress needed. Good choice and quality.
24 mars 2025
Réponse de Bensons For Beds - Aberdeen
We're happy to hear that you found our team member helpful and informative! We appreciate you noting our good quality and selection, and we look forward to assisting you again in the future, Megan at Customer Care
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