The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU Andover, GB
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Lisez les avis des autres
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... Voir plus
L'entreprise a répondu
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... Voir plus
L'entreprise a répondu
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Andover
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Royaume-Uni
- 1264335460
4,7
Excellent
181 avis
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I was very impressed with the Andover…
I was very impressed with the Andover store and the range of mattresses. My partner quickly found a mattress that was perfect for us. Tara, the store assistant was brilliant and knowledgeable without being too pushy. Just right.
Having found the right mattress it was much more money than I planned to spend. I left my debit card at home and only had a limited amount of cash on me.
I planned to go back later in the afternoon and purchase the mattress but ran out of time. Consequently I looked it up online and ordered it last night.
My only regret is not having the time to make the purchase through Tara after putting in the work and preparing the quote.
21 janvier 2023
The young lady assistant who served us…
The young lady assistant who served us was fantastic,we would recommend bensons beds to are families and friends
16 janvier 2023
IGel bed and mattress
The ordering experience was great. Tara the sales assistant was brilliant, she listened to what our requirements were and advised us accordingly. Not once did we feel pressured even when the additional service packaged was mentioned. We can't rate the delivery service as we only ordered the bed yesterday. As for the value for money we feel we have a very good deal with the sale promotion for a quality product.
14 janvier 2023
First class service
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not pushy for the sale when we wanted time to consider what was best for us. We were so impressed that we made a point of returning to Sean a few days later to make our order. A good range of products on show in the store.
11 janvier 2023
Very helpful assistant
Very helpful assistant who explained the bed and mattress options very clearly. Gave us an estimate of total cost with sale prices.
6 janvier 2023
I would not buy from Bensons for Beds again
I would not buy from Bensons for Beds again due to the following reasons
1,The staff in store will not advise you of the correct guarantee information. eg 5 years instead of 1 year
2, The staff do not know item specifics e.g rechargeable remote. staff claimed they didn't know how can you sell products but not know about them ?
3, They sell damaged goods either through incorrect routing/use or will-fully damaged by staff.
4, Store manager said they would be in touch to advise on replacement items once agreed replacements would be ordered ( unsure if they actually have been) no telephone call received.
maybe my experience is due to poor staff knowledge or just poor staff in general in this particular store.
11 décembre 2022
Helpful and informative
26 décembre 2022
A positive experience. The staff were friendly
The staff were friendly, helpful and informative, without being overpowering. Buying a mattress proved to be stress free thanks to the service provided.
18 décembre 2022
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