Bensons For Beds - Ayr Avis 

544
TrustScore 5 sur 5

4,9

Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Store staff (Eric) very patient & helpful when I said what I needed from a bed. No problem when I needed to change delivery date. Kept informed re delivery. Delivery bang on time, courteous men had... Voir plus

Noté 5 sur 5 étoiles

The service I received from Bensons for beds was great from John in the Ayr branch to fast delivery one week from ordering to delivery time slot. Would totally recommend

Noté 5 sur 5 étoiles

The sales lady who assisted us in choosing our mattress was extremely knowledgeable and helpful. Everything about the mattress options was clearly explained. Information provided about insurance and d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Ayr

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Royaume-Uni

  • 1292618293

4,9

Excellent

TrustScore 5 sur 5

544 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(544)

26 344 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Seamless delivery

Shop staff assisted in showing us mattresses similar to our previous purchase as we were happy with last purchase.
Clear information on delivery times. Driver phoned to give 30 mins notice of arrival. Installation seamless and packaging all removed.

16 juillet 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased to hear that our shop staff assisted you in finding a mattress similar to your previous, well-loved purchase. It's wonderful that you received clear information on delivery times, and that our driver provided a 30-minute notice. We're especially glad the installation was seamless and all packaging was removed.

Team Bensons

Noté 5 sur 5 étoiles

John from the Ayr store

John from the Ayr store your sales person was super efficient got me exactly what I was looking for no hard sell just excellent advice

17 juillet 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased to hear that our salesperson was super efficient and provided excellent advice, helping you find exactly what you were looking for without any hard selling. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Great, no pressure sale

John, Assistant Manager, explained the different types of mattress and firmness well. We tested them out and narrowed down to two. We left to think things over. John called a couple of days later to advise of another 10% off mattresses. We revisited and decided on the mattress we wanted. We then considered a new bed frame also. Again we left the store to consider what we wanted. We did buy a new bed frame and mattress, along with two new igel pillows. John was very helpful and there was no pressure. Overall a very good and positive experience.

11 juillet 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased to hear about your positive experience and that our team member was able to provide such helpful and unpressured assistance. It's wonderful that you found the perfect mattress and bed frame, along with new pillows. Thank you for sharing your feedback!

Noté 5 sur 5 étoiles

Great & knowledgable service and right…

Great & knowledgable service and right product and price.

13 juillet 2026
Avis spontané
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Réponse de Bensons For Beds - Ayr

We're so pleased you experienced great and knowledgeable service and found the right product at the right price. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

A great experience over all

A great experience over all. Welcoming helpful and knowledgeable staff who established our requirements, no pressure, explored all options and then a very quick and pain free delivery.

9 juillet 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased you had such a great overall experience with us. It's wonderful to hear that our staff were welcoming, helpful, and knowledgeable, and that your delivery was quick and pain-free.

Noté 5 sur 5 étoiles

The girl that served us was lovely and…

The girl that served us was lovely and new her stuff absolutely amazing

5 juillet 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased our team member was lovely and knowledgeable. Thank you for your wonderful feedback!

Noté 5 sur 5 étoiles

Murray Anderson

Kept updated from purchase to delivery, culminating in both drivers being helpful & courteous on arrival.

2 juillet 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased you were kept updated from purchase to delivery, and that our drivers were helpful and courteous on arrival. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

I am highly delighted with my…

I am highly delighted with my furniture.John at the heath field retail store went above and beyond to help me pick my furniture I will recommend yous to everyone and I will definitely be back

3 juillet 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased you are delighted with your furniture and that our team member went above and beyond to help you. Thank you for your recommendation!

Team Bensons

Noté 1 sur 5 étoiles

Delivery was dismal

Delivery was dismal. It was in allocated time but the delivery men left it in a room in box. Wouldn’t open it. I knew when buying it there was no assemble but I was assured it would be taken out of box and waste removed. Had no joy from store and customer service couldn’t assist. Said also that I couldn’t return it as it was more than 7 days since purchase. As an elderly citizen I found the whole experience distressing and disappointing. Would not shop there again.

30 juin 2026
Avis spontané
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Réponse de Bensons For Beds - Ayr

Thank you for your feedback, and we’re very sorry to hear about your experience. We sincerely apologise for the disappointment caused during your delivery. Your comments have been fed back to the relevant teams so that we can review both our delivery communication and service standards to help prevent this from happening in future. We truly regret that this has left you with such a poor impression of us, and we appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Good and helpful sales experience with…

Good and helpful sales experience with Rhiannon and easy install experience with a nice team who took care of it quickly and easily.

29 juin 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased you had a good and helpful sales experience, and an easy and quick installation. Thank you for your kind feedback!

Team Bensons

Noté 5 sur 5 étoiles

I love my new small double bed.Quality…

I love my new small double bed.Quality ash frame,solid mattress and matching bedside cabinet fit perfectly in to our spare room.

19 juin 2026
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Réponse de Bensons For Beds - Ayr

We're so happy you love your new small double bed! It's wonderful to hear the ash frame, solid mattress, and cabinet fit perfectly. ✨

Team Bensons

Noté 5 sur 5 étoiles

A great experience

Paul and John were were very friendly, knowledgeable of the products and were not too pushy. The Ayr store is a great asset to the Benson for Beds company and would recommend a personal visit rather than ordering online.

14 juin 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased our team members were friendly and knowledgeable without being pushy. It's wonderful you had such a positive experience in our store! Thank you for your recommendation!

Team Bensons

Noté 5 sur 5 étoiles

Staff were friendly and knowledgeable…

Staff were friendly and knowledgeable of stock, helped with choosing beds and mattress within our price range. It was good to be able to see, feel and try beds rather than guessing what you'd get by looking online. Staff explained about delivery and next steps.

6 juin 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased our team was friendly and knowledgeable, helping you find the perfect bed within your budget. It's wonderful that you appreciated the in-store experience!

Team Bensons

Noté 5 sur 5 étoiles

Very friendly and experienced staff

Very friendly and experienced staff. Most of our business transaction was conducted by John.
Very good selection of beds.
Thoroughly good experience.

5 juin 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased you had a thoroughly good experience with our friendly and experienced staff. We're glad you enjoyed our selection!

Team Bensons

Noté 5 sur 5 étoiles

From start to finish a seamless…

From start to finish a seamless experience. Very knowledgeable customer sales personnel and kept in touch by company as delivery date approached. Would definitely recommend.

5 juin 2026
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Réponse de Bensons For Beds - Ayr

We are so glad to hear you had such a positive experience! We appreciate your kind words about our sales team and communication. Thank you for recommending us.

Team Bensons

Noté 5 sur 5 étoiles

Benson for beds Ayr

The staff at benson for beds in Ayr were very knowledgeable, friendly and helpful especially Paul who directed me to the most suitable bed and mattress for my needs and budget. I would definitely recommend this store

2 juin 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased to hear our team provided such knowledgeable, friendly, and helpful service. We're glad we could guide you to the perfect bed and mattress. Thank you for your recommendation!

Team Bensons

Noté 5 sur 5 étoiles

A Happy Shopping Experience. From the moment we stepped in the door…

From the moment we stepped in the door to the moment we left, we were treated with courtesy, understanding and professionalism. Paul encouraged us to take our time and try out each bed to ensure we were 100% happy with our choice. He left my husband and me alone to ensure we weren't being pressurised. When we decided to buy, he continued to offer services which we may have required and he was confident that he had covered all bases. We're delighted with our purchase and we'd be happy to return in the future when we need to change our other bed.

27 mai 2026
Logo de Bensons For Beds - Ayr

Réponse de Bensons For Beds - Ayr

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such courteous, understanding, and professional service, allowing you to make a confident choice. We appreciate your kind words and look forward to assisting you again in the future.

Team Bensons

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