Bensons For Beds - Ayr Avis 

544
TrustScore 5 sur 5

4,9

Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressu... Voir plus

Noté 5 sur 5 étoiles

Store staff (Eric) very patient & helpful when I said what I needed from a bed. No problem when I needed to change delivery date. Kept informed re delivery. Delivery bang on time, courteous men had... Voir plus

Noté 5 sur 5 étoiles

The service I received from Bensons for beds was great from John in the Ayr branch to fast delivery one week from ordering to delivery time slot. Would totally recommend

Noté 5 sur 5 étoiles

Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Ayr

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Royaume-Uni

  • 1292618293

4,9

Excellent

TrustScore 5 sur 5

544 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(544)

26 507 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A Happy Shopping Experience. From the moment we stepped in the door…

From the moment we stepped in the door to the moment we left, we were treated with courtesy, understanding and professionalism. Paul encouraged us to take our time and try out each bed to ensure we were 100% happy with our choice. He left my husband and me alone to ensure we weren't being pressurised. When we decided to buy, he continued to offer services which we may have required and he was confident that he had covered all bases. We're delighted with our purchase and we'd be happy to return in the future when we need to change our other bed.

27 mai 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such courteous, understanding, and professional service, allowing you to make a confident choice. We appreciate your kind words and look forward to assisting you again in the future.

Team Bensons

Noté 5 sur 5 étoiles

Very relaxing visit

Very relaxing visit, helpful staff but not pushy, they took time to explain the products we were looking at

27 mai 2026
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Réponse de Bensons For Beds - Ayr

We're delighted you had a relaxing visit and found our team helpful and informative. Thank you for your feedback!

Team Bensons

Noté 5 sur 5 étoiles

Staff helpful but not pushy

Staff helpful but not pushy, showed us a few items relevant to our request then left us to look around and decide. Hot beverages offered whilst delivery date and paperwork were sorted out. Didnt push for us to take extras. Overall a calm ,pleasant shopping experience .

22 mai 2026
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Réponse de Bensons For Beds - Ayr

Thank you for your wonderful 5-star review! We're so pleased to hear our team was helpful and respectful of your space. We're glad you enjoyed a calm and pleasant shopping experience with us.

Team Bensons

Noté 5 sur 5 étoiles

Bensons have on the whole provided an…

Bensons have on the whole provided an excellent service. The website is great for managing the delivery as far as changing delivery times and address and you can track delivery on the day. Communication was mostly great. I did want to speak to the delivery team though and was told I would get a call from them 30minutes beforehand which I didn’t. So there was a bit of a delay when they arrived which could have been avoided. But the bed was delivered and put together successfully.

18 mai 2026
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Réponse de Bensons For Beds - Ayr

We're so glad to hear you had a positive experience overall with our service, website, and delivery. We appreciate your feedback regarding the pre-delivery call and will review our procedures to prevent future delays. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Found the perfect mattress for us

Found the perfect mattress for us. Friendly staff. Can't wait to get the beds

18 mai 2026
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Réponse de Bensons For Beds - Ayr

We're so pleased you found the perfect mattress and appreciated our friendly staff! We hope you enjoy your new beds!

Team Bensons - Jess

Noté 5 sur 5 étoiles

Super helpful staff

Super helpful staff. Knowledgable but not pushy. Well laid out store - very clean. All beds clearly marked for firmness and USPs. Pricing very clear.

19 mai 2026
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Réponse de Bensons For Beds - Ayr

Thank you for your wonderful feedback! We're so pleased you found our staff helpful and knowledgeable, and our store clean and well-organized. We appreciate you highlighting our clear pricing and bed markings.

Team Bensons

Noté 5 sur 5 étoiles

The process from entering your store at…

The process from entering your store at Heathfield and everything that followed to the arrival of our mattress was flawless.

18 mai 2026
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Réponse de Bensons For Beds - Ayr

We're so happy to hear your experience, from store visit to mattress arrival, was flawless. Thank you for sharing!

Team Bensons

Noté 5 sur 5 étoiles

Very helpful and knowledgeable sales…

Very helpful and knowledgeable sales person, Jocelyn

12 mai 2026
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Réponse de Bensons For Beds - Ayr

We're so glad our salesperson was helpful and knowledgeable! Thank you for your kind words.

Team Bensons - Jess

Noté 4 sur 5 étoiles

Beds

Easy experiance and helpful staff

11 mai 2026
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Réponse de Bensons For Beds - Ayr

Great to hear! 😊 Easy experience and helpful staff—thanks so much for the feedback✨

Noté 5 sur 5 étoiles

Great

Hassle free purchase and pleasant sales staff also given freebies😊

10 mai 2026
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Réponse de Bensons For Beds - Ayr

We're happy your purchase was hassle-free, and our sales staff were pleasant and gave freebies. Thanks for the great feedback; we appreciate it.

Team Bensons

Noté 5 sur 5 étoiles

Excellent customer service

Staff friendly knowledgeable and gave me plenty of time to decide.

4 mai 2026
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Réponse de Bensons For Beds - Ayr

We appreciate your feedback and we're so pleased our friendly, knowledgeable staff gave you plenty of time to decide.

Team Bensons

Noté 5 sur 5 étoiles

The member of staff in the shop was…

The member of staff in the shop was very knowledgeable and helpful. The delivery of the bed was good as well with it being no problem having to change the date. Then it being really good service in that we got a text a few days before giving me a time slot and then on the day the driver phoning to say he would be about half an hour. Great service from start to finish. This is the 2nd time I have ordered a bed from here. Last time was in about 5 years ago and actually was the same member of staff in the shop that served us.

4 mai 2026
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Réponse de Bensons For Beds - Ayr

We're happy to hear that the team member was knowledgeable and helpful, and that you had a good delivery experience with the date change and updates. We appreciate your repeat business and positive feedback!

Team Bensons

Noté 5 sur 5 étoiles

Good selection and helpful sales…

Good selection and helpful sales assistant Rhianon plus discounted price. Delivery and uplift was flewless and Bensons maintained communications throughout.

30 avril 2026
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Réponse de Bensons For Beds - Ayr

Thank you! 😊 We’re delighted you loved the selection, the discount, and Rhianon’s help—and great to hear delivery and uplift were flawless. Enjoy your new bed! 🛏️✨

Noté 5 sur 5 étoiles

The staff were amazing

The staff were amazing. They welcomed us into the shop and showed us what we wanted. They pointed us in the right direction and helped us choose the bed i bboughtwould recommend Ayr store to anybody

1 mai 2026
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Réponse de Bensons For Beds - Ayr

We're delighted to hear that our staff at the Ayr store were so helpful and welcoming! It's great they could guide you to the perfect bed. Thanks for recommending us!

Team Bensons

Noté 5 sur 5 étoiles

Great store service and delivery

Service recommendation received by the store manager in Ayr branch was excellent
Delivery with care and timing was great

30 avril 2026
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Réponse de Bensons For Beds - Ayr

Brilliant to hear! We’ll pass your kind words on to the Ayr team 🚚⭐

Noté 5 sur 5 étoiles

Sleeping well

Joanne in the shop professionally answered my questions without any pressure to purchase. The delivery arrived as scheduled and on time. Both men were respectful of me and my property leaving it all tidy, they explained the mechanics of the bed and offered advise. Very pleased.

30 avril 2026
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Réponse de Bensons For Beds - Ayr

Thank you for the lovely review! 😊 We’re really pleased Joanne was able to answer all your questions professionally and without any pressure. It’s great to hear delivery arrived right on time and that the team were respectful, tidy, and took the time to explain everything clearly. We’re delighted you’re very pleased — enjoy your new bed! 🛏️✨

Noté 5 sur 5 étoiles

Everything

Everything

26 avril 2026
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Réponse de Bensons For Beds - Ayr

Thank you! 😊 We’re so glad everything hit the mark — that really means a lot to us. Enjoy, and thanks again for choosing us! 🌟

Noté 5 sur 5 étoiles

Good service …

Delivery on time and the guys carried the bed to where we needed it, no problem and polite. Bed well packed. Delivered from a different location from where bought.

20 avril 2026
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Réponse de Bensons For Beds - Ayr

Thanks for the feedback! Delighted the delivery team made it easy for you ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist

Noté 5 sur 5 étoiles

Lovely team of people

From purchase in store to delivery, all was fab.

16 avril 2026
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Réponse de Bensons For Beds - Ayr

We're so happy to hear that you had a fabulous experience with your purchase and delivery! Thank you for your positive feedback.

Thank you for your positive review – Lauryn at Customer Care 💜

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