Returning customers looking to upgrade bed. Good choice of product and not rushed to try beds. Really helpful sales person who gave good advice and recommendations. Not given 5 stars ((yet) as items... Voir plus
Établissement
Changer d'établissementUnit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... Voir plus
L'entreprise a répondu
Mandy in the Banbury store was really helpful and nothing was too much trouble. She didn't rush us even when we changed our minds several times.
Really friendly sales team, let me and my partner try out multiple different mattresses and pillows! Once we had settled on both, we got prompt and easy delivery as well as our old mattress recycled... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Banbury
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Royaume-Uni
- 1295267193
4,8
Excellent
428 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bensons For Beds - Banbury
We're happy to hear that the lady was very helpful and knowledgeable. We appreciate your positive feedback so much.
Take care, Megan at Customer Care
Excellent service helps my wife as I was not there to assist
10 juin 2025
Avis spontané
Réponse de Bensons For Beds - Banbury
We're happy to hear that our service was helpful in your absence and that your wife was assisted well. Thank you for your feedback.
Good advice
Good advice, not too pushy but plenty of info. Easy purchase and delivery arrangements.
8 juin 2025
Réponse de Bensons For Beds - Banbury
We appreciate you sharing your positive experience! We're glad our advice was helpful and that the purchase and delivery were easy to arrange. Thank you, Megan at Customer Care
First class service all the way !
First class service all the way !
Banbury store staff excellent, delivery drivers efficient and helpful.
Recommend Bensons highly - have bought 4 different beds from them .. all very good quality and price.
Tally Peer.
1 juin 2025
Réponse de Bensons For Beds - Banbury
We're happy to hear that you consistently receive first-class service from our Banbury store and delivery teams. We appreciate your recommendation and are glad our beds meet your expectations for quality and price. Thank you for your continued support, Megan at Customer Care
Benson's for Beds at Banbury
Michael was really helpful and went out of his way to show us the different mattresses suitable for me, I have long term back issues and am a woman of a certain age and so needed a cooling property to the mattress..plus being a pensioner I need to make sure my money is spent properly for the long term.... I only went in for a mattress but ended up buying a bed base with 2/2 drawers, and when I went back to confirm my choice I asked for Michael again as he had a very helpful manner without being pushy and he really was conscious of my budget.... but I did spend more than planned.... I would definitely go back to see Michael at Banbury branch again, I have recommended him to several friends already
23 mai 2025
Réponse de Bensons For Beds - Banbury
We're happy to hear that you found our team member so helpful in choosing the right mattress and bed base for your needs. We appreciate you recommending us to your friends and thank you for your positive feedback, Megan at Customer care
Fantastic experience with Mandy
We went in store to Banbury to get a new bed for us a few years ago and a lovely lady called Mandy helped us and was so fantastic that when we came to buy double beds for our sons recently we asked for her again.
Mandy was so helpful! She talked my sons through the special bed to measure what level of firmness they like, gave lots of recommendations based on that, let my sons try out lots of different beds whilst talking to us about prices and options and was so patient when they were indecisive on which one they liked. She was so friendly and professional and her customer service is outstanding. Highly recommend you go to Bensons in Banbury and ask for Mandy for any bed related items.
24 février 2025
Réponse de Bensons For Beds - Banbury
We're happy to hear that you had such a positive experience in our Banbury store Jenny. It's great to know that you received outstanding customer service and found the perfect beds for your sons. We appreciate your recommendation, Megan at Customer care
Réponse de Bensons For Beds - Banbury
We're happy to hear that you had a great experience Sarah. We appreciate you choosing us. Thanks, Megan at Customer care
The staff left us to browse amongst the…
The staff left us to browse amongst the products and only stepped in when we requested help. Refreshing change from being ambushed as soon as you step through the door
18 mai 2025
Réponse de Bensons For Beds - Banbury
We're glad you enjoyed your experience and appreciated our approach to customer service. Thank you for your positive feedback. Thank you, Megan at Customer care
I had great experience ,the sale…
I had great experience ,the sale assistant was more than helpful. And friendly , she gave Me time to look around shop , and was helpful with my choices, explaining the products
23 mai 2025
Réponse de Bensons For Beds - Banbury
We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the sales assistant's helpful and friendly service, and the time they took to explain our products. Take care, Megan at Customer Care
Quick and easy and helpful staff
13 mai 2025
Réponse de Bensons For Beds - Banbury
Thank you for your amazing review! We are thrilled to hear that our staff was able to assist you and make your experience quick and easy. We appreciate your support and hope to see you again soon. #customerfirst #excellentexperience
Knowledgeable staff
Knowledgeable staff, we were welcomed on arrival, not over powering just explained the differences clearly in our choices, we had already decided in the iGel as had slept very well in one in a recent stay in an AirB&B. We were then left alone to browse in our own time and then easily able to find help when we were ready, not pestered, just the right approach. Amanda was very helpful and we purchased the iGel 5000i bed.
6 mai 2025
Réponse de Bensons For Beds - Banbury
Thank you for sharing your positive experience with us! We strive to provide excellent customer service and it's wonderful to hear that our knowledgeable staff and non-pressure approach helped you find the perfect bed. Enjoy your new iGel 5000i bed!
Sleep well, Team Bensons💜
Extremely helpful at time of sale
Extremely helpful at time of sale (no pressure whatsoever) and will follow up this review following delivery and installation.
30 avril 2025
Réponse de Bensons For Beds - Banbury
Thank you for your kind words! We're thrilled to hear that our team provided exceptional service without any pressure. We can't wait to continue working with you and ensure a smooth delivery and installation process. Your satisfaction is our top priority!
Sleep well, Team Bensons💜
Peter at banbury was friendly
Peter at banbury was friendly, very helpful and very knowledgeable. Service and delivery were very good
2 mars 2025
Réponse de Bensons For Beds - Banbury
Thank you for your positive review! We're glad to hear that Peter provided excellent customer service and that our delivery was prompt. We appreciate your business and hope to see you again soon.
Sleep well,
Team Bensons💜
Great Service
Warm welcome from staff. Allowed to browse until we were ready to discuss our options. Amanda was very helpful, explaining pros and cons of various mattresses, no pressure. We left feeling we had made good, value for money choices. Especially liked the disposal arrangements for our old mattresses.
25 avril 2025
Réponse de Bensons For Beds - Banbury
Thank you for sharing your experience with us, we're so glad you felt welcomed and had a great discussion with Amanda about our mattresses. Our team takes pride in providing value for money options and we're happy to hear you appreciated our disposal arrangements. Take care, Team Bensons💜
Réponse de Bensons For Beds - Banbury
Thank you for your positive feedback! We are thrilled to have such friendly and knowledgeable staff members who are dedicated to providing exceptional service to our customers. We appreciate your support and hope to see you again soon.
Sleep well, Team Bensons💜
Good experience
Very knowledgable about all aspects of beds for sale. Didn’t have to wait for assistance.
Felt reassured by salesman.
15 avril 2025
Réponse de Bensons For Beds - Banbury
Thank you for the wonderful review! Providing exceptional customer service is our top priority and we are thrilled that our salesman was knowledgeable and attentive to your needs. We look forward to helping you find the perfect bed in the future!
What a great experience
Pete looked after us very well,great knowledge obviously been selling beds for a while we were in good hands top marks Pete 😉
14 avril 2025
Réponse de Bensons For Beds - Banbury
Thank you for taking the time to leave such a positive review, we are delighted to hear that Pete provided excellent service and knowledge. We are grateful for your support and look forward to helping you with all your bedding needs in the future. Top marks to Pete! 😊🛏️
Réponse de Bensons For Beds - Banbury
Thank you for your 5 star review Philip. We appreciate your kind words, Megan at Customer Care
Buying a mattress
Friendly, helpful and knowledgeable staff. Made buying a mattress a painless process.
29 mars 2025
Réponse de Bensons For Beds - Banbury
We're happy our friendly, helpful, and knowledgeable staff made buying a mattress a painless process for you. Thank you for sharing your experience with us, Megan at Customer Care
Réponse de Bensons For Beds - Banbury
We appreciate you taking the time to leave us a review. We're glad our staff was helpful and made your decision easy. Take care, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.