The service was fantastic. We had Sandra at the Blackpool store. She was brilliant and answered all of our questions. Would use again simply because of the high level of customer service we received.... Voir plus
Établissement
Changer d'établissementUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
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The experience in store was very good. We were allowed to take our time, ask questions, and were not subjected to a hard sell. We didn't actually intend to buy a bed that day, but the quality of the d... Voir plus
L'entreprise a répondu
They were in touch at regular intervals informing of latest status. All the staff from the lady at Blackpool (Monica) and the delivery man Chris and his helpers. The bed and mattress were delivered,... Voir plus
L'entreprise a répondu
Very quick and easy choosing our new mattress. The team ticked all the right boxes. I’m very sorry I can’t remember her name but the Scottish lady was fantastic. Would definitely recommend 10/10
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Blackpool
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Royaume-Uni
- 1253403456
4,9
Excellent
548 avis
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The service was fantastic
The service was fantastic. We had Sandra at the Blackpool store. She was brilliant and answered all of our questions. Would use again simply because of the high level of customer service we received. 10/10
2 septembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
5 star
From start to end no hassle, delivery service and staff were very helpful and understanding. 5 star
18 juin 2026
Réponse de Bensons For Beds - Blackpool
We're so pleased you had a hassle-free experience! We're glad our delivery service and staff were helpful.
Team Bensons
Highly recommended!
The experience in store was very good. We were allowed to take our time, ask questions, and were not subjected to a hard sell. We didn't actually intend to buy a bed that day, but the quality of the displays and general atmosphere in store, combined with the friendliness of Sandra, convinced us to choose BFB. The delivery was a great service, and we would like to thank Ant and Duncan for their assistance. Highly recommended!
14 juin 2026
Réponse de Bensons For Beds - Blackpool
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was handled smoothly. Thank you for your kind words and recommendation!
Team Bensons
Réponse de Bensons For Beds - Blackpool
We are so pleased you found our team helpful. We appreciate your feedback!
Team Bensons
Great service !
17 juin 2026
Réponse de Bensons For Beds - Blackpool
Thank you for you feedback ! I'm glad we helped.
Very quick and easy choosing our new…
Very quick and easy choosing our new mattress. The team ticked all the right boxes. I’m very sorry I can’t remember her name but the Scottish lady was fantastic. Would definitely recommend 10/10
14 juin 2026
Réponse de Bensons For Beds - Blackpool
We are delighted to hear you had such a positive experience choosing your new mattress. We appreciate your kind words about our team.
Team Bensons
Réponse de Bensons For Beds - Blackpool
We appreciate your feedback! So glad you had an excellent experience. Thanks for choosing us!
Team Bensons
Great customer service
From walking into the store we were met by a very helpful store worker,Gemma
She was extremely helpful & knowledgeable & encouraged me to lie on various mattresses
11 juin 2026
Réponse de Bensons For Beds - Blackpool
We're so pleased our team provided such helpful and knowledgeable service, encouraging you to find the perfect mattress. Thank you for your kind feedback!
Team Bensons
Great service from start to finish .
Great service from start to finish .
Ordering- Helpful customer advisor
Delivery- scheduled time and date
Assembly- easy to follow instructions.
Couldn’t be happier with my purchase from Bensons
8 juin 2026
Réponse de Bensons For Beds - Blackpool
We're so pleased to hear you had such a positive experience with us, from ordering to delivery and assembly. We appreciate your kind words!
Team Bensons
Excellent service
Salesperson very, patient, professional and knowledgeable. Delivered on time by two people who were extremely pleasant and helpful.
5 juin 2026
Réponse de Bensons For Beds - Blackpool
We're so pleased our team provided professional service and a pleasant delivery. Thank you for your kind feedback.
Team Bensons
Réponse de Bensons For Beds - Blackpool
We are so pleased our team provided great service. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Blackpool
We're so glad our team was fantastic! Thank you for your kind words.
Team Bensons
Réponse de Bensons For Beds - Blackpool
We're glad our sales assistant was helpful. Thank you!
Team Bensons
Réponse de Bensons For Beds - Blackpool
We appreciate your kind words!
Team Bensons
Réponse de Bensons For Beds - Blackpool
Thank you for sharing your positive experience with us.
Team Bensons
Great store
Great store. Great choice. Clean and tidy. A bed budget for everyone. Staff really helpful and friendly.
14 mai 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
We're so glad you found our store great, with a wide choice and helpful, friendly staff! Thank you for your kind words.
Team Bensons
Good service
Good service
Not great as wrong headboard was delivered and I had to wait a month for new one
The Assistant in store was fantastic however the manager of the blackpool store was miserable and very unhelpful
11 avril 2026
Réponse de Bensons For Beds - Blackpool
Thank you for your honest feedback 😊 We’re really glad to hear the in‑store assistant was fantastic, though we’re sorry for the mix‑up with the headboard and the delay that followed. We also appreciate you sharing your experience about the store management—this will be passed on. Thank you for taking the time to let us know.
Constantly advising status of delivery
They were in touch at regular intervals informing of latest status. All the staff from the lady at Blackpool (Monica) and the delivery man Chris and his helpers.
The bed and mattress were delivered, fitted and old one taken away (there was a charge but it was worth it) and were in my home no longer that 25 minutes. Perfect. They left the bedroom in good clean order taking away all bits of packaging etc. Highly recommended. Quality of mattress and bed also good but only had it for 3 days but not expecting any problems.
11 mai 2026
Réponse de Bensons For Beds - Blackpool
Thank you so much for the lovely feedback! 😊 It’s great to hear you felt well informed at every step and that Monica, Chris, and the delivery team made the whole process so smooth. Fast, tidy delivery and setup is always a win! Enjoy your new bed and mattress—wishing you many comfy nights ahead. 🛏️✨
Great customer service
Sandra in the store was very informative and helpful when we were choosing our new mattress and guided us through all the options. The delivery staff arrived as expected and were very professional.
29 avril 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear that our team member was informative and helpful in guiding you through the mattress selection. It's also great to know that the delivery staff were professional and arrived on time.
Team Bensons
Réponse de Bensons For Beds - Blackpool
Thank you! 😊 We’re so pleased Gemma’s knowledge and help made choosing your mattress easy. Wishing you many comfy nights ahead! 🛏️✨
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