Bensons For Beds - Bolton Middlebrook Avis 

When we first walked in, we was asked straight away if we need help. We kindly said we are just browsing so they replied, I will leave you too it, come find me if you need me. Which was great!!
We found 2 beds we liked but needed a few more info, the guy who greeted us at the door, Ben, was able to provide us with the answers, gave us options and mostly helped us rush because my little boy was getting bored. He was so friendly, honest and professional and walked away with 2 beds that we cannot wait to receive!

Sara is brilliant a good sale person not pushy lovely lady

Was dealt with by Ben , no pressure sales was knowledgeable and helpful just built a bungalow so needed quite a bit of furniture so bought an electric bed with headboard and mattress , 2 wardrobes and another divan bed and headboard for the guest room , delivery was as scheduled very happy with products received just waiting the divan base to come as a later order , would I recommend this company absolutely especially if you speak with Ben
(Delayed in writing this review as only just completed new build due to planning delays)

Helpful & friendly staff, especially Sara.

Craig at the Middlebrook store was fantastic. He went above and beyond to help us find a bed and mattress to suit our needs and budget. We had to consider how we would get a super king up a spiral staircase so he found us a rollable mattress and a bed frame/headboard that comes apart into pieces. We couldn’t be happier and can’t wait for it to arrive! Thank you Craig!

I can't speak highly enough of the amazing service I received from Phil and Craig at Bensons for Beds in Middlesbrook bolton

I walked into the store just 15 minutes before closing, only intending to have a quick browse. However, both Phil and Craig went above and beyond — not only did they welcome me warmly, but they also stayed behind after closing time to make sure I had everything I needed and could complete my mattress purchase without feeling rushed.

They were incredibly helpful, knowledgeable, and made the whole process feel easy and stress-free. They also made sure that I received all the free promotional items that were part of the current offer, without me even needing to ask.

Even when I offered to come back another day to avoid keeping them late, they assured me they were more than happy to help and insisted on seeing everything through with a smile.

Honestly, their customer service was second to none — I was so impressed. Phil and Craig are a real credit to Bensons and made the whole experience a joy. Thank you

Ben gave great advice, listen to our needs and didn’t just try to sell us the most expensive mattress.

Lovely customer service, thanks Monty

We went into the shop the previous day looking for a bed for our son. We spoke to HAWA who said it was best to bring him in and she would go through everything.
We went the day after and we managed to buy 2 beds and mattresses along with some bedside cabinets.
The experience was very good as there was no pressure on ourselves to buy. HAWA was very understanding and helpful and made sure we were aware of all the alternatives.

Having visited the store, I made my purchase over the telephone. Phil was amazing. He knew all the right questions to ask me and along with his extensive product knowledge, this made the process of finding me the perfect mattress really easy. I think he also got a good deal for me!

Good presentation.

Highly recommend Phil great knowledge and not pushy

Craig the branch manager excellent service.

Phil was really helpful. I initially felt overwhelmed with choices and didn’t know where to start. He was friendly and very knowledgable without being pushy. I tried the machine thing which explained about pressure points and suggested a medium firm mattress would suit my needs. He explained the various filling options, gels, natural, latex’s etc. He Suggested I try 1 or 2 from each to get a feel for what I liked and he advised to go for comfort rather than focusing on how many springs etc. He provided pillows and left me to try them out and make my own choices. After I chose my mattress, he explained about rotating it, which I’ve never done, I’ve always flipped. Explained about delivery, recycling my old mattress, insurance and protection options etc. It ended up a Really positive experience and removed all the stress for me.

The sales assistant was very helpful with what I was looking for.

Salesman Ben was very helpful but also respectful and gave us time to look about without hassle. He showed us beds within our budget and gave suggestions for getting a good deal.

Another great experience at Bensons. Found the exact mattress I was looking for, at a great price and with lots of extras thrown in too.

Sara was really helpful, knew her stuff, made sure everything went smoothly and it was great to catch up with Craig again.

Excellent service from Phillip at the Bolton store .knowledgeable and listened to what we wanted

Very knowledgeable and helpful.

craig was very helpful with different beds ect