Bensons For Beds - Bristol Imperial Avis 

Bensons have been excellent in their service delivery. The shop staff were really helpful and the place was fresh and modern. The bed was really good value and delivery was fast and on the day and time stated. The delivery team carried the bed up to the bedroom which was really helpful.

Everything went smoothly from start to finish. The bed is so comfortable great choice fully supported by their expertise from the staff knowledge.

Friendly but bed was faulty and had to be replaced after 4 months.

Very helpful and friendly, could not have asked for better customer service.

Great customer service from Lewis made the experience easy and enjoyable

Excellent customer service in store, very experienced, knowledgable and helpful.
Excellent communication, delivery on time and was very smooth and efficient.

i did not get to excited as i have has 3 beds from you
and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will not buy from you again ,

also i recieved damage to my landing double socket ,
it was smashed off the wall leaving exposed wires

The store experience was good, knowledged staff with empathy & understanding our needs. Delivery was first class - kept advised with call as promised 30mins before arrival. Efficient and careful removal of old mattress and placing of new.
Excellent.

Staff Kalem, very helpful. Had the bed all wrapped up ready to collect.

Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4 minutes. Excellent service

Sharon was very helpful and informative without being at all pushy which we appreciated. She guided us through the process, explaining the various deals we were interested in and enabled us to find a bed we were happy with at a price we could afford.

The whole team at imperial park. Sharon (the manager) Julie who was from the cribbs store but covering at the time in imperial park) I nearly decided to buy a bed at dreams as it was on par to the one at bensons and but cheaper but because of the service I received from Julie at first I decided to go back to bensons. So basically customer service can help a customer decide overall more so than the product it self. Julie is a credit to the company. Also the aftersales bit was also good Gill was very lovely and helpful from customer services and Lewis at imperial park helped me too. Nothing was a bother nice bloke. Sharon sorted the delivery as I kept changing the date and she was on it even though they were busy. The delivery guys were lovely (I didnt take there names) one was from Birmingham and one Cheltenham but used to live in the area im in. Very lovely blokes and polite 😊 I would highly recommend bensons from this experience

Very professional and so nice

The delivery lads beavered away in awful hot weather. They were very polite. The bed is lovely. I'm very pleased.

We were actually served by a new recruit who was pleasant and friendly. The manager discreetly supplied further information and indicated the probable bed I would need. All satisfactory. Thank you it is too soon to comment on delivery or comfort!

We were not jumped on in store ,and were allowed to try out the beds first then the guy came over ,very straight forward purchase of the mattress,the delivery was on time and very quick and no mess .

Excellent! Lovely staff and really happy with the deal we got.

All very smooth and efficient from initial ordering in branch to delivery of new mattress and disposal of old one

Staff in the Bristol Imperial park store were excellent