i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB
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Lisez les avis des autres
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... Voir plus
L'entreprise a répondu
Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4... Voir plus
L'entreprise a répondu
Knowledgeable sales man. Quick delivery date. Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van. Very pleased with price & quality of tempur mat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bristol Imperial
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, Royaume-Uni
- 1179642525
4,7
Excellent
262 avis
Demande des avis aux clients
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Great quality
Delivered on time. Packaging was amazing and everything protected and perfect.
12 février 2026
Réponse de Bensons For Beds - Bristol Imperial
We're happy to hear that your order arrived on time and in perfect condition due to our protective packaging. Thank you for your positive feedback!
Stewart - Bensons Team
Réponse de Bensons For Beds - Bristol Imperial
We appreciate you taking the time to leave us a review. We are so glad you had a hassle-free ordering experience with a non-pushy salesman.
We hope to welcome you back soon!
Megan at Customer Care
New bed and mattress
Very helpful staff and excellent customer service and keeping me up-to-date with my order and delivery
8 février 2026
Réponse de Bensons For Beds - Bristol Imperial
We appreciate your positive feedback! We're so happy to hear that our staff was helpful and that you experienced excellent customer service with order updates.
Great Customer Experience
We found our in store and delivery service to be very informative and helpful. We were fully informed every step of the delivery journey. This made our experience extremely good. Would definitely recommend.
9 février 2026
Avis spontané
Réponse de Bensons For Beds - Bristol Imperial
We appreciate your wonderful feedback! We're so glad that our in-store and delivery teams were helpful and informative, and that you were fully informed during the delivery process. We value your recommendation!
Friendly efficient service
Friendly efficient service, helped me make some savings too!
3 février 2026
Réponse de Bensons For Beds - Bristol Imperial
We're so glad you experienced friendly, efficient service and saved money! We appreciate your positive feedback and are grateful for your review.
Straightforward fromS start to finish
Straightforward from start to finish. Hassle free
Delivery on time.,friendly and helpful
29 janvier 2026
Réponse de Bensons For Beds - Bristol Imperial
We're happy to hear that your experience was straightforward and hassle-free! We appreciate your positive feedback regarding our on-time delivery and helpful service.
Thanks again for your support—it means a lot!
Megan at Customer Care
I love my new mattress
I love my new mattress. The salesman was knowledgeable and professional and the guys who delivered the mattress were helpful and friendly!
27 janvier 2026
Réponse de Bensons For Beds - Bristol Imperial
We're happy to hear that you love your new mattress! We're glad the salesman was knowledgeable and professional, and the delivery guys were helpful and friendly.
Until next time, take care,
Megan at Customer Care!
Réponse de Bensons For Beds - Bristol Imperial
We're so glad you received good service and delivery. Thank you for your positive feedback; it means a lot to us.
Our mattress was delivered on time
Our mattress was delivered on time. The two staff members were very polite and friendly and very efficient removing the old mattress and fitting the new one
20 janvier 2026
Réponse de Bensons For Beds - Bristol Imperial
We're happy to hear that your mattress was delivered promptly and that our staff provided such efficient and friendly service during the removal and installation. Thank you!
Friendly
Friendly, very knowledgeable customer service team with a great sense of humour in store.
Very helpful and relaxed
25 janvier 2026
Réponse de Bensons For Beds - Bristol Imperial
We're happy to hear that our customer service team was friendly, knowledgeable, and had a great sense of humor! We appreciate your positive feedback and are glad you found them helpful and relaxed.
Very good product knowledge and very…
Very good product knowledge and very good customer experience I have been a customer of bensons for a number of years and the staff have always been very friendly and helpful
21 janvier 2026
Réponse de Bensons For Beds - Bristol Imperial
We're happy to hear that you've consistently received very good product knowledge and customer experience from our friendly and helpful staff over the years. Thanks for your review!
Lady was very helpful and polite made…
Lady was very helpful and polite made everything a breeze don't know her name but a big thanks from me.
8 janvier 2026
Réponse de Bensons For Beds - Bristol Imperial
We’re so happy to hear our team made everything effortless for you – that’s what we love to do! Thank you for your positive review – Lauryn at Customer Care 💜
Was very pleased with the whole…
Was very pleased with the whole experience and the selection of mattresses for us to try. The sales lady was excellent with no pressure but very knowledgeable and helpful.. would recommend.
1 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Bristol Imperial
Thank you for your wonderful feedback Paul! We’re delighted to hear you had such a positive experience and found the perfect mattress with the help of our knowledgeable and friendly team. We’ll make sure your kind words are passed along. Enjoy your new mattress and thank you for recommending us!
- Megan at Customer Care!
Réponse de Bensons For Beds - Bristol Imperial
We’re so pleased to hear you experienced great customer care! Thank you for your positive review – Lauryn at Customer Care 💜
From start to finish fantastic service…
From start to finish fantastic service all round would highly recommend recommend.
22 décembre 2025
Réponse de Bensons For Beds - Bristol Imperial
We're happy to hear that you had a fantastic experience with our service from beginning to end! We appreciate your recommendation very much,
Megan at Customer Care
Réponse de Bensons For Beds - Bristol Imperial
We appreciate you taking the time to share your positive experience with us; we are so glad you were happy with our team's work.
Keaton - Team Bensons
Réponse de Bensons For Beds - Bristol Imperial
We're glad you were happy with our service and fast delivery. Thank you for your positive feedback; we appreciate it.
Looking forward to welcoming you back again soon!
Megan at Customer Care
Bensons for beds ,
Bensons for beds ,shop assistant very helpful any questions we had she answered ,delivery drivers great,
Many thanks
19 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Bristol Imperial
Thank you for your kind words! We’re delighted to hear that our shop assistant was helpful and answered all your questions, and that the delivery team provided great service. Your feedback means so much to us!
Thank you for your positive review – Lauryn at Customer Care 💜
Brought a wardrobe looked at it in tbt…
Brought a wardrobe looked at it in tbt shop first and the one I ordered don’t look the same as in the shop
10 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Bristol Imperial
We regret to learn your wardrobe did not meet your expectations. I understand this is disappointing. We understand the importance of putting these issues right and I have contacted you to discuss your review further.
Thank you for taking the time to leave this review,
Lauryn at Customer Care.
Bensons for beds at imperial Park
Bensons for beds at imperial Park.
Very patient and polite staff.
They also guide me to use klarna app.
Excellent customer service.
18 novembre 2025
Réponse de Bensons For Beds - Bristol Imperial
We're happy to hear that our team at Imperial Park provided excellent and patient service! We appreciate you mentioning their guidance with Klarna. Your feedback means a lot to us — thank you for choosing us!
Megan at Customer Care
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