Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
519 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good shopping experience
A very helpful assistant who did not rush us at all and gave us plenty of time and advice.
11 mai 2025
Réponse de Bensons For Beds - Bromborough
"Thank you for your kind review! We take pride in providing excellent customer service and are delighted to hear that our assistant met your needs. We look forward to seeing you again soon!"
Helpfull and friendly
We are given time to look around and try the beds we though was best suited to our needs.
The sales person joe was very helpfull with questions and answers he bought pillows to help make our choice .can't fault his help and expertise we'll done joe.
8 mai 2025
Réponse de Bensons For Beds - Bromborough
We are so glad to hear that you had a great experience at our store! Joe is a valuable member of our team and we are happy to have provided excellent service to help you find the perfect bed. Thank you for choosing us!
New Bed
Was left to have a browse before being approached which is much better than being pounced upon as soon as you walk in. Everything was explained by Gary the salesperson from mattress info to the type of bed I was purchasing. Didn't feel pressured at all great experience !
6 mai 2025
Réponse de Bensons For Beds - Bromborough
Thank you for sharing your positive experience with us! We're thrilled to hear that Gary provided you with excellent customer service and allowed you the time to browse before approaching you. We pride ourselves on creating a pressure-free shopping environment. See you again soon!
Sleep well, Team Bensons💜
Fantastic Service
The pure professionalism from Joe was outstanding. It was because of the way were treated and listened too, is the reason we gave the purchase. We would highly recommend Bensons for this reason.
2 mai 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for choosing Bensons! We are so glad Joe provided you with outstanding professionalism and treated you with care. It's customers like you that make us proud. We appreciate your recommendation and look forward to seeing you again!
Sleep well,
Team Bensons💜
A Great Place to buy a Bed
Very friendly, professional service from the member of staff who served us.
Any questions we had were answered by an extremely knowledgeable member of the Bensons team. We were made aware of all that was available, so we could make an informed choice. Many thanks.
3 mai 2025
Réponse de Bensons For Beds - Bromborough
Thank you so much for your kind words! We strive to provide top-notch, knowledgeable service to all of our customers. We're thrilled to hear you had a great experience with our team at Bensons. Thank you for choosing us!
Sleep well,
Team Bensons💜
Very helpful
We were asked what we were looking for and then left alone till we needed assistance. Joe the store member was very helpful
29 avril 2025
Réponse de Bensons For Beds - Bromborough
Thank you for sharing your experience! We are so happy to hear that Joe was able to provide helpful assistance when you needed it. We strive to give our customers the perfect balance of support and space to browse. We look forward to welcoming you back again soon!
Sleep well, Team Bensons💜
Very professional and quick delivery…
Very professional and quick delivery service.
28 avril 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words! We strive to provide efficient and top-notch delivery service to all of our customers. We appreciate your support!
Sleep well, Team Bensons💜
Very helpful we said what we were…
Very helpful we said what we were looking for then Joe guided us to the possibilities and left us alone till we need advice
26 avril 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words! Our team takes pride in providing personalised and knowledgeable service. We're happy to hear Joe was able to assist you in finding what you were looking for. Let us know if you need any further guidance, we're always here to help. 😊
Sleep well,
Team Bensons💜
What a great experience at bensons for…
What a great experience at bensons for beds at bromborough Croft retail park . The man joe was so helpful .
21 avril 2025
Réponse de Bensons For Beds - Bromborough
We are thrilled to hear you had a great experience at our store! Thank you for the kind words about Joe - we are lucky to have such a helpful team member. We hope to see you again at Benson's for Beds! - Team Bensons 💜
We found everyone to be very helpful in…
We found everyone to be very helpful in helping us choose what was right for us, they didn't rush us or follow us around,they made time to make us feel welcomed.amazing staff.
17 avril 2025
Réponse de Bensons For Beds - Bromborough
Thank you so much for your kind words! We are thrilled to hear that our team was able to provide you with a welcoming and helpful shopping experience. Customer satisfaction is our top priority and we are glad that we were able to assist you in finding the perfect product for your needs. Your support means the world to us!
Sleep well, Team Bensons💜
Joe could not have been more helpful
Joe could not have been more helpful, I did not feel rushed into buying from the Store and I returned to purchase several items. I even received a discount which was gratefully received. Would highly recommend Bensons.
8 avril 2025
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words! We are thrilled that Joe provided you with excellent service and that you chose to return and make multiple purchases. We love seeing happy customers and are happy to offer discounts as a token of our appreciation. Thank you for recommending Bensons! #HappyCustomer #GreatService #Grateful #Bensons
Puchase of 2 single beds
The staff were very informative helpful & attentive. We have used this shop before
1 avril 2025
Réponse de Bensons For Beds - Bromborough
We appreciate your positive feedback and are so glad our staff was helpful and attentive. We value your continued patronage. Thanks again, Megan at Customer Care
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you had an excellent experience. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Everything..
Everything... from buying my mattress to having it delivered....staff were brilliant in the store and the delivery men were awesome. I was kept up to date about delivery date and times. Could not be happier ...
27 mars 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your positive experience! We're happy to hear that our staff were brilliant, both in-store and for delivery, and that you were kept well-informed. Take care, Megan at Customer Care
Great customer service!
21 mars 2025
Réponse de Bensons For Beds - Bromborough
We greatly appreciate your five-star rating❤
Sleep well, Megan at Customer Care
Réponse de Bensons For Beds - Bromborough
We're so glad to hear that our assistant was helpful and efficient! We appreciate your positive feedback and support. Thank you, Megan at Customer Care
Réponse de Bensons For Beds - Bromborough
We regret that our support disappointed you regarding your item not fitting Clare. We'll review our service. Thank you. Megan at Customer Care
Two cancelled delivery times with…
Two cancelled delivery times with little notice (two days off work) and when bed was finally delivered it was damaged. Customer service was abysmal. Yes I was offered a goodwill payment of £80 for my inconvenience but I lost far more due to lost work days. Would have given 0 stars if I could.
5 mars 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We are sorry the delivery was problematic and the bed arrived damaged. We appreciate you bringing this to our attention and will certainly feed this back. We hope we are provided with the opportunity to make it up to you in the future Andy.
Take care, Megan at Customer Care
The service was excellent
The service was excellent. Served by a lovely guy who went above and beyond. Helped us choose the bed and mattress as we were so undecided...
8 mars 2025
Réponse de Bensons For Beds - Bromborough
We're happy to learn that you received excellent service and that our team member assisted you in selecting a bed and mattress. Thank you for your positive feedback, Megan at Customer Care
Good choice of beds and mattresses
Good choice of beds and mattresses. Very pleasant and knowledgeable salesman, not pushy at all and was there if we needed him. Good experience.
25 février 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you found a good selection and a helpful salesperson! It's great to know that you had a positive experience with us. Thanks for your feedback, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.