Tracey at Bensons for Beds Bury was absolutely fantastic, she was very informative and knowledgeable regarding the stipulated requirements of our needs. She was very friendly throughout our visit and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Halls Mill Retail Park, BL9 7AZ Bury, Lancashire, GB
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Lisez les avis des autres
Great experience in store with Lianne. She was really helpful in tailoring to exactly what we needed. Made it really easy to pick the right bed for us.
L'entreprise a répondu
Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on ti... Voir plus
L'entreprise a répondu
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bury
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, Royaume-Uni
- 1617615440
4,9
Excellent
358 avis
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Very knowledgeable and helpful sales…
Very knowledgeable and helpful sales person
Did not rush us into making our purchase
Explanation given on all mattresses.
27 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Bury
We're happy to hear that our sales person was helpful and knowledgeable! We appreciate that they provided thorough explanations without rushing your purchase. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent customer service very inviting
On a approach very inviting and friendly and very nice,
Excellent customer service. Yasmin was excellent.
Everyone in the shop was also friendly and so polite
29 décembre 2025
Réponse de Bensons For Beds - Bury
We’re so happy Yasmin and the whole team made your visit welcoming and professional! That’s the service we love to deliver. Thank you for your positive review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Bury
We're happy to hear that our service met your expectations. Thank you for your positive feedback and for taking the time to share.
Lovely helpful and friendly staff.
Lovely helpful and friendly staff. Placing my order was easy and delivery date was given and is coming quicker than expected. A good shopping experience and would definitely shop there again.
8 décembre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you found our staff lovely, helpful, and friendly, and that placing your order was easy. We appreciate you noting the quick delivery date and your intention to shop with us again. Stewart - Team Bensons
Great member of staff Barry listened to…
Great member of staff Barry listened to requirements and met them
30 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Bury
We're happy to hear that the team member met your needs. We appreciate you taking the time to share your positive experience with us.
Informed
Informed. Rang me to update me on time. They were very efficient, cleared all packaging. Love my bed
29 novembre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you were informed about your delivery time and that our team was efficient in setting up your new bed and removing the packaging. We appreciate your feedback!
Honest staff and good service
Honest staff and good service, but a small issue with consistency
I had a good experience at this bed shop and want to highlight the honesty of the staff member who helped me. He explained everything clearly and gave straightforward advice without any pressure, which I genuinely appreciated. His approach made choosing a bed feel easy and reassuring. 🌼
However, I did face one small issue. On my first visit, I was offered free delivery, but during my next visit this offer was changed. The sudden change was a bit confusing and affected the overall impression.
Overall, the shop provides quality products and helpful staff. A little more consistency in offers would make the experience excellent.
25 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Bury
Thank you so much for your great review, Mohammed! You deserve nothing less than great customer service! I will pass this back to the store so that the conflicting offer can be addressed - Team Bensons
really helpful service from staff…
really helpful service from staff member that looked after us
11 novembre 2025
Réponse de Bensons For Beds - Bury
We're so glad to hear that you found our service helpful! Our staff is always happy to look after our customers. Thank you for your feedback,
Megan at Customer Care
Simon was fantastic explained…
Simon was fantastic explained everything. Helped us to pick the right bed for us and left us to it not pushy like some shops. Overall great service
7 novembre 2025
Réponse de Bensons For Beds - Bury
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Perfect Mattress and Pillow
Friendly, knowledgeable staff. Able to try out products in store. No pressure to buy. Bought a Tempur mattress in store 5 years ago after much deliberation and discussion. Absolutely love it! The best mattress I’ve ever bought. Came in store last week to find the perfect pillow and found it. So happy!
9 novembre 2025
Réponse de Bensons For Beds - Bury
We are thrilled to hear you love your purchase! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea. - Team Bensons
Friendly and helpful
9 novembre 2025
Réponse de Bensons For Beds - Bury
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Réponse de Bensons For Beds - Bury
We’re so happy to hear you had such a positive experience with our team! It’s great to know they were both helpful and knowledgeable – that’s exactly what we strive for.
Thank you for your positive review Linda – Lauryn at Customer Care 💜
The lady in bury city centre Yasmin is…
The lady in bury city centre Yasmin is the best. Her services were super. Please appreciate Yasmin. Sandra appreciate you a lot for making me make wise decisions and best once.
28 octobre 2025
Réponse de Bensons For Beds - Bury
We’re thrilled to hear she made your experience in the Bury store, so positive and helped you make the best decisions. We’ll be sure to pass on your appreciation to her – she’ll be delighted! 💜
Thank you for your positive review – Lauryn at Customer Care
Buying a mattress
We were unsure of which mattress to buy and Simon was very informative, which helped us a great deal on choosing a mattress
31 octobre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that the information shared assisted you in choosing a mattress. We appreciate you taking the time to leave us this positive feedback.
Your thoughts help us grow—thank you!
Megan at Customer Care
Went into shop to look at beds
Went into shop to look at beds. We had no idea what we wanted or where to start. We met Yasmin Who gave us first class advice that met what we needed showed us the relevant products and really helped us to make decisions. She was brilliant. Thank you Yasmin you are a credit to Bansons.
28 octobre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you had such a positive experience in our shop. It's great to know that our team member was able to provide you with first-class advice and help you make informed decisions. We appreciate your kind words. Please feel free to recommend us to friends and family!
Megan at Customer Care
Very helpful people especially Tracy…
Very helpful people especially Tracy friendly and very knowledgeable we tried many options better experience than other bed companies we visited that day
29 octobre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you found our team helpful and knowledgeable! We appreciate you sharing your positive experience and are glad we exceeded your expectations compared to other companies.
Megan at Customer Care
My wife and I are in the process of…
My wife and I are in the process of moving house and need a beds and bedroom furniture, so we visited Bensons after first looking on line at other manufacturers and suppliers. Having browsed the shop floor and looked at a particular bed frame and mattress we decided to checkout the competition across the park, however, before we left Simon had chat about the produce’s and prices. He bid us farewell and looked forward to our return if we did not see what we were looking. Within a 30 minutes we returned and did the deal. This was thanks to Simon being so helpful and guiding us to a product we both liked and tried out. We can’t wait to have it delivered and erected by the Bensons staff.
Finally a special thanks to Simon for the time spent with us, a true gentleman.
20 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Bury
We're happy to hear that you had such a positive experience in our store while shopping for your new home Christopher. It's great to know that our team member was so helpful in guiding you to the perfect bed and mattress. We appreciate you taking the time to share your feedback and hope you enjoy your new purchase!
Thank you for your review – Lauryn at Customer Care 💜
Tracey was great
Tracey was great . She was extremely professional and knowledgeable , and advised us on which beds to choose without being pushy
I will definitely recommend Bensons, particularly the Bury Branch to my friends and family
Thankyou
12 octobre 2025
Réponse de Bensons For Beds - Bury
We're delighted to hear that you had a great experience. It's wonderful that our team member was professional, knowledgeable, and helpful in guiding you to the right beds. We appreciate your recommendation,
Megan at Customer Care
Very helpful and friendly staff and was…
Very helpful and friendly staff and was great service
14 octobre 2025
Réponse de Bensons For Beds - Bury
We're so glad you experienced our helpful and friendly staff and great service. Thank you for sharing your positive feedback with us! – Lauryn at Customer Care 💜
Dog friendly - Great member of staff super helpful and…
Great member of staff super helpful and bonus was its dog friendly
5 octobre 2025
Réponse de Bensons For Beds - Bury
Thank you so much for your 5 star review Claire! That’s a win-win! We love welcoming all our furry friends too! 🐾🛏️Megan at Customer Care😄
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