Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... Voir plus
Établissement
Changer d'établissementUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Lisez les avis des autres
Delivery was great. The men were very efficient and very polite. Choosing our new mattress was easy. The salesman listened to what we wanted. We bought the first one he recommended although did try... Voir plus
Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really... Voir plus
L'entreprise a répondu
From entering your Castleford showroom and speaking to Jim the journey from ordering our new bed to delivery was seamless. Jim was extremely knowledgeable and helpful and directed us towards a su... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Castleford
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Royaume-Uni
- 1977558010
4,8
Excellent
358 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Castleford
Andrew Duffy,
We're glad you had a great experience with our team. Thank you for your positive feedback; we appreciate it a lot.
Team Bensons
Great mattress choices and service was 10/10
Great experience throughout. Kieran in store gave valuable advice and help when choosing the correct mattress for us, very informative! Really happy with the quality of the mattress we ended up purchasing. Delivery was spot on too!
22 février 2026
Réponse de Bensons For Beds - Castleford
Thank you for your fantastic review Emily! 😊 We’re so pleased to hear you had a great experience from start to finish. It’s wonderful that Kieran was able to give you such valuable advice and help you choose the perfect mattress — being informative is what he does best! We’re delighted you’re happy with the quality of your new mattress, and that delivery was spot on too. Enjoy every comfy night,
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
Thanks so much Miss Smith! Wonderful to know you had great, friendly service from such a knowledgeable team member.
Megan at Customer Care🙌
Amazing experience
Amazing experience! Knowledgeable and helpful throughout. Attentive, not pushy and great follow up after conversations. Really happy
19 février 2026
Réponse de Bensons For Beds - Castleford
Thank you so much for your amazing feedback Kara! We’re delighted to hear you had such a positive experience. It’s great to know you found the team knowledgeable, helpful, attentive, and never pushy — and that the follow‑up support made a real difference. We’re so glad you’re really happy with your experience,
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
We're happy to hear that our salesperson was friendly and knowledgeable, and answered your questions! We appreciate your positive feedback.
Good advice by helpful & friendly salesperson
Good information, very helpful and friendly
8 février 2026
Réponse de Bensons For Beds - Castleford
We are so happy to hear that you found our information helpful and our team friendly! We appreciate your positive feedback.
Great service from Bensons
When we first went in the store the staff were helpful explaining what the main difference between the beds and checked what we needed in a friendly no pressure way.
16 février 2026
Réponse de Bensons For Beds - Castleford
We're happy to hear that our staff were helpful in explaining the differences between the beds and checking your needs in a friendly, no-pressure way. Thank you for your positive feedback.
Third mattress we have got from them…
Third mattress we have got from them all the same and same price and quick delivery
27 juin 2025
Réponse de Bensons For Beds - Castleford
We're happy to hear that you are pleased with our mattresses, consistent pricing, and fast delivery service. Thank you for your continued support!
- Jessica at Team Bensons
friendly helpful salesman at Castleford…
friendly helpful salesman at Castleford Everything arrived in good time friendly helpful delivery men
5 février 2026
Réponse de Bensons For Beds - Castleford
We're happy to hear that you had a positive experience with our friendly and helpful team members and that everything arrived in good time. Thanks for the feedback!
A friendly experience
Friendly staff, made to feel at ease, lots of choice, knowledgeable staff gave me plenty of help to pick the right bed and mattress.
9 février 2026
Réponse de Bensons For Beds - Castleford
We're happy to hear that our friendly and knowledgeable staff made you feel at ease and provided plenty of help to pick the right bed and mattress.
We recently visited the Benson’s Bed…
We recently visited the Benson’s Bed outlet at Castleford Junction 31 and purchased a mattress. The experience was fantastic thanks to Jude, who was the only member of staff there at the time. She was incredibly kind, friendly, and professional, answering all of our questions with patience and a smile. Everything went smoothly and we felt very well looked after. Outstanding service — highly recommended.
3 février 2026
Réponse de Bensons For Beds - Castleford
We're happy to hear that you had a fantastic experience at our Castleford store. It's great to know that you felt well looked after and that everything went smoothly. Thank you for your positive feedback!
Réponse de Bensons For Beds - Castleford
We appreciate your positive feedback! We're so glad you enjoyed our product and found our staff great; it means a lot to us.
Thanks again for your support—it means a lot!
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
Thank you for your 4 star review John! We’re so glad you found our team helpful, knowledgeable, and pressure‑free — that’s exactly the experience we aim to give every customer.
Come back and visit us anytime!
Megan at Customer Care🌟
Great service, very courteous.
Good experience from purchase to delivery.
28 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Castleford
We're happy your experience was good, from your purchase to when it was delivered! Thank you for letting us know,
Megan at Customer Care
Your team were very good in detail with…
Your team were very good in detail with everything we need from them
23 janvier 2026
Réponse de Bensons For Beds - Castleford
We appreciate your feedback and are so glad to hear our team was very detailed and met your needs. Thanks for taking the time to share.
Benson fo beds
From the care and attention in store to select the correct mattress and bed for myself and my wife to the delivery team keeping you informed on the time it would arrive to the delivery guys who delivered and
built the bed
Top class service
23 janvier 2026
Réponse de Bensons For Beds - Castleford
We're happy to hear that you and your wife received top-class service! It's great to know that you were well-cared for, from selecting your mattress to the delivery and setup. Thank you for sharing your positive experience.
Réponse de Bensons For Beds - Castleford
We appreciate you sharing that our staff was patient and helpful! We are so happy you had a positive experience with us.
Very easy porcess
Very easy process deciding which bed and mattress would be ideal for me. Was kept updated throughout the process, delivery was on time and quick.
12 janvier 2026
Réponse de Bensons For Beds - Castleford
We're so glad the process of choosing your bed and mattress was easy, and that the delivery was prompt. We appreciate you sharing your feedback.
Réponse de Bensons For Beds - Castleford
We appreciate your feedback. We'll work on providing helpful assistance without being too forceful in our approach.
Great Experience
I had a great experience with the team at Bensons for Beds.
When I visited the shop, Judy, the manager, took the time to explain the features of the different beds and mattresses, which made me feel confident in choosing the best option for my needs.
The delivery team was brilliant. I was able to track the delivery, and I also received a call from the driver about half an hour before the scheduled time to let me know they were on the way.
The delivery itself was smooth, and Michael and Chris were very friendly and professional.
17 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Castleford
We're happy to hear that you had a great experience with our team. It's wonderful that the manager took the time to explain the features of the different beds and mattresses, which made you feel confident in choosing the best option for your needs. We're also glad the delivery team was brilliant and the delivery itself was smooth.
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