Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... Voir plus
Établissement
Changer d'établissementUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Lisez les avis des autres
Delivery was great. The men were very efficient and very polite. Choosing our new mattress was easy. The salesman listened to what we wanted. We bought the first one he recommended although did try... Voir plus
Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really... Voir plus
L'entreprise a répondu
From entering your Castleford showroom and speaking to Jim the journey from ordering our new bed to delivery was seamless. Jim was extremely knowledgeable and helpful and directed us towards a su... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Castleford
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Royaume-Uni
- 1977558010
4,8
Excellent
359 avis
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Great experience
We received a warm welcome from Keiran who was informative and helpful. Not pushy which we liked. Gave us plenty of time to decide. A 10 out of 10 sales person.
We would definitely buy from Bensons again.
13 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Castleford
We're happy to hear that you felt welcomed and well-informed! It's great that you appreciated the no-pressure approach and the time to decide. We appreciate your feedback and are glad you'd shop with us again.
The lady was so patient and went…
The lady was so patient and went through everything with us, very professional too.
15 janvier 2026
Réponse de Bensons For Beds - Castleford
We're happy to hear that our professional staff was patient and thorough with you. We appreciate your positive feedback and are glad you had a good experience.
enjoyable visit
the staff were friendly and helpful.They knew which sort of mattress we were looking for and showed us the examples on the shop,making the visit enjoyable ans successful.
10 janvier 2026
Réponse de Bensons For Beds - Castleford
We’re delighted to hear our team made your visit enjoyable and helped you find the perfect mattress with expert guidance. Thank you for your positive review – Lauryn at Customer Care 💜
Great!!!
Friendly, knowledgeable staff who didn't pressurise me at any time during my purchase.Excellent
11 janvier 2026
Réponse de Bensons For Beds - Castleford
We appreciate your positive feedback! We're happy to hear that you found our staff knowledgeable and friendly and that you felt no pressure during your purchase. Thank you for your positive review – Lauryn at Customer Care 💜
good staff and gave good information
1 janvier 2026
Réponse de Bensons For Beds - Castleford
Thanks for the amazing review Neil! We love doing our job with great people like you. 😊
We hope to welcome you back soon!
Megan at Customer Care
Good value
Browsing for the item and then the staff give time to decide what we want and telling us all about the product and benefits great staff not pushy at all
3 janvier 2026
Réponse de Bensons For Beds - Castleford
We're delighted to hear that our staff provided you with ample time and information without being pushy. Thank you for sharing your positive experience with us,
Megan - Customer Care
Welcoming, cheerful and very efficient
Kieran was welcoming, cheerful and happy to go to any lengths to make sure that we were able to make an informed decision regarding our requirements without being pushy. We bought our guest bed mattress from him 2 years ago and, due to our previous experience, we’re happy to return on this occasion. Very helpful and explained everything perfectly.
30 décembre 2025
Réponse de Bensons For Beds - Castleford
Thank you for sharing such lovely feedback Mr Greenwood! We’re thrilled Kieran made your experience so positive again. We’ll make sure he sees this—it’ll make his day!
See you next time! Megan at Customer Care 😊
Réponse de Bensons For Beds - Castleford
Thank you for your 5 star review Mr Atack! This means the world to us.
We truly appreciate your feedback.
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
We're happy to hear that our sales assistant was helpful. Thank you for your positive feedback,
Megan at Customer Care!
Cannot fault them
Great experience from showroom all the way to delivery.
15 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Castleford
We are so pleased that you are happy with your experience from our showroom to the delivery. Thank you for your positive feedback!
Friendly knowledgeable staff
Friendly knowledgeable staff , follow up queries answered promptly.
16 décembre 2025
Réponse de Bensons For Beds - Castleford
We're so glad our knowledgeable staff provided friendly and prompt answers to your questions. We appreciate your positive feedback!
The chap was very happy to help me find…
The chap was very happy to help me find the right bed for us
7 décembre 2025
Réponse de Bensons For Beds - Castleford
Thanks for sharing! We’re delighted you had such a helpful experience.
Looking forward to welcoming you back soon,
Megan at Customer Care
Caring service
I was impressed with the use of technology to determine which mattress was suitable. Both my sons tried this bed, both have different builds, and both had different results.
Then shown 3-4 mattresses to try based upon the assessment.
Very polite, approachable sales team. They offered advice regarding post sale care of the mattress. Though 1 member gave more details which was useful.
The delivery team put on shoe covers as they entered my house. Followed directions well. Very polite and communicative.
6 décembre 2025
Réponse de Bensons For Beds - Castleford
We're glad our new patented SleepPro technology helped you find suitable mattresses and that our team was polite and helpful for you. We appreciate your feedback about the delivery team's consideration and communication and will feed this back. Thank you! Michael @ Team Bensons
The guy was very knowledgeable and…
The guy was very knowledgeable and helped us find the best beans mattress within our price range, wasn’t pushy and let us do our own thing
1 décembre 2025
Réponse de Bensons For Beds - Castleford
We're happy to hear that the team member's knowledge and approach helped you find the perfect mattress within your budget. Thank you for your positive feedback!
Professional service and great beds
All of the team, from sales to delivery, were excellent. Communication happened as promised, the beds were delivered when they said they would be, and the delivery team took great care with our home and new furniture. They were quick and efficient, very professional and polite. The bed base (Sandra) is extremely comfortable and we love it. The Hip Hop bed and mattress are waiting for their first use in a couple of weeks, and look great
16 novembre 2025
Réponse de Bensons For Beds - Castleford
We’re delighted to hear everything went so smoothly from sales to delivery! It’s fantastic that communication was clear, the delivery team took great care, and you’re already loving your Sandra bed base. We hope the Hip Hop bed and mattress impress just as much when you start using them! 💜
Thank you for your positive review – Lauryn at Customer Care
Réponse de Bensons For Beds - Castleford
We're happy to hear that we provided efficient service and promptly addressed your needs. Thank you for your positive feedback,
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
from the sale experience from Kieran at…
from the sale experience from Kieran at the showroom to delivery fantastic customer service.
31 octobre 2025
Réponse de Bensons For Beds - Castleford
We're happy to hear that you had a fantastic customer service experience, from the showroom to the delivery. Thank you for your positive feedback,
Megan at Customer Care
The whole experience was a pleasure…
The whole experience was a pleasure very informative by staff member Kieran who went into detail about product and our requirements to but the product right for us.
And the store manager Jude whom helped me through payment process all very good
22 octobre 2025
Réponse de Bensons For Beds - Castleford
We appreciate you sharing your experience! We're happy to hear that our staff were very informative and ensured the product met your needs. It's great to know the payment process was smooth.
We're always here if you need anything else,
Megan at Customer Care
Helpful sales staff
Helpful sales staff, clear explanations of the process for delivery. Very personable
29 octobre 2025
Réponse de Bensons For Beds - Castleford
We appreciate your feedback and are happy to hear that our sales staff were helpful and provided clear explanations regarding delivery.
Looking forward to seeing you again!
Megan at Customer Care
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