Bensons For Beds - Chippenham375 Avis 

239
TrustScore 5 sur 5

4,8

Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Chippenham375

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Royaume-Uni

  • 1249659881

4,8

Excellent

TrustScore 5 sur 5

239 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(239)

26 344 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service in store and during delivery. In store Sharon was very friendly and helpful. Got us the best deal for our little girls bedroom.
Communication was great throughout. Delivery service was great. Kept us informed and delivered on time. Could not fault whole process. Thank you

30 mai 2026
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Réponse de Bensons For Beds - Chippenham375

We're so pleased to hear you received excellent service in-store and during delivery. It's wonderful that our team helped find the best deal and kept you informed. Thank you for your positive feedback!

Team Bensons

Noté 5 sur 5 étoiles

Managed to be served by the store…

Managed to be served by the store manager Jeff . Super helpful & very friendly whilst trying to sort a new bed & mattress for an elderly relative.

27 mai 2026
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Réponse de Bensons For Beds - Chippenham375

We're so pleased to hear our manager provided such helpful and friendly service while assisting with your relative's new bed and mattress. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Great service and help

Jeff the manager in Chippenham was brilliant, couldn't have been more helpful.

23 mai 2026
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Réponse de Bensons For Beds - Chippenham375

We're so happy to hear about your positive experience. We appreciate your kind words.

Team Bensons

Noté 5 sur 5 étoiles

Really helpful from store to delivery

Really helpful from store to delivery, and after. Informative and I feel like I got a good deal. Very happy with my investment on two mattresses and a small double. Took the stress away. Well done Bensons and thanks

25 mai 2026
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Réponse de Bensons For Beds - Chippenham375

We're so pleased to hear about your positive experience from store to delivery! It's wonderful that our team was informative and helped you feel you received a good deal. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Their friendliness.

Their friendliness and interest in understanding and satisfying a customers needs.

21 mai 2026
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Réponse de Bensons For Beds - Chippenham375

We're so glad our team's friendliness and dedication to your needs shone through! Thank you.

Team Bensons - Jess

Noté 4 sur 5 étoiles

Because when unpacking the bed a…

Because when unpacking the bed a caster was damaged and unable to put the bed together but in fairness when got in touch with the company they put one in the post so waiting to get the part

12 mai 2026
Avis spontané
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Réponse de Bensons For Beds - Chippenham375

We appreciate you letting us know about the damaged caster. We are glad we could promptly send a replacement part for you. We hope you receive it soon to assemble your bed.

Team Bensons

Noté 5 sur 5 étoiles

We chose Bensons Bed because we had…

We chose Bensons Bed because we had bought a bed from them before and it had served us well. They were very helpfu in giving us good advise on various makes of matress. Delivered on time quickly and professionally. Would choose them again.

8 mai 2026
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Réponse de Bensons For Beds - Chippenham375

We're happy to hear that our beds have served you well! It's great that our team provided helpful advice on mattresses and that the delivery was prompt and professional. Thank you for choosing us again!

Team Bensons

Noté 5 sur 5 étoiles

Excellent Service

Excellent service right the way through from purchase to delivery!
Thank you 😊

30 avril 2026
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Réponse de Bensons For Beds - Chippenham375

We're happy to hear you received excellent service from purchase to delivery! Thank you for your positive feedback; it really means a lot to us!

Team Bensons

Noté 5 sur 5 étoiles

Glad we bought from Benson chippenham

Lots of information from buying to delivery
Excellent delivery drivers

25 avril 2026
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Réponse de Bensons For Beds - Chippenham375

Lovely to hear — clear information and excellent delivery is exactly what we aim for!
Thanks again for choosing us — enjoy every cosy moment!

Noté 5 sur 5 étoiles

Igel nano 4000i plush top mattress, Chippenham store

popped into Bensons for beds,just to have a look,was going to compare with another bed shop,that didn't happen in the end,as my hubby and myself settled for the igel nano 4000i plush top mattress, having had this mattress for a month now,we can honestly say we have had the best nights sleep ever,don't feel anything when one of us turns over.
Brilliant help from,Jeff and team no pressure into making,any purchases,all very professional,and very helpful,right down to the delivery, communication all the way through, absolutely excellent service, very highly recommended.credit to the company,5+stars.

22 mars 2026
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Réponse de Bensons For Beds - Chippenham375

Best nights’ sleep ever? That’s what we love to hear! Thanks for the 5+ stars 🙌
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist

Noté 5 sur 5 étoiles

So much more preferable than doing it yourself

I was in the market for both a hybrid mattress and a divan base but didn't really want the hassle of ordering them separately online from two different places. Which would have two different delivery days, a possible mismatch between the two and no chance of actually seeing and 'feeling' the products.
Whilst looking at divan bases on Bensons web site I noticed they also sold Simba mattresses. So I decided to visit the store and I'm so glad I did.
There was a great product range that could be tried out and all supported by really helpful, personable but not pushy, staff. There was no need for me to do any of the ordering admin and all I provided was a delivery date and of course the, very reasonable, cost.
Communications prior to delivery was exemplary along with the delivery of the new and removal of the old.
The whole process was hassle free and I have no hesitation in giving all involved top marks.

12 mars 2026
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Réponse de Bensons For Beds - Chippenham375

We're glad you enjoyed your experience in our store and found our staff helpful. It's great to know the delivery and removal service met your expectations, making the entire process hassle-free for you. Thank you for your positive review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

The company were good at letting us…

The company were good at letting us know on the progress of the bed and the delivery date and estimated time. Also the delivery men were quick and efficient and careful in taking the bed upstairs and positioning and removing the wrapping. Well done , thank you.

16 avril 2026
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Réponse de Bensons For Beds - Chippenham375

Thank you! We’re delighted you felt well informed throughout and that our delivery team provided quick, careful service.
We hope to welcome you back soon,
Megan | Customer Care Specialist

Noté 5 sur 5 étoiles

Great product delivered as promised

Great product delivered as promised. Communication on schedule and delivery was great.

17 avril 2026
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Réponse de Bensons For Beds - Chippenham375

We appreciate you taking the time to share your positive experience! We're so glad the product met your expectations and the delivery went smoothly.
Thank you for your positive review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Excellent service from stsrt to…

Excellent service from stsrt to delivery.
Kept very well informed of updates delivered early helpful men.

13 avril 2026
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Réponse de Bensons For Beds - Chippenham375

We're so happy to hear the service impressed you from beginning to end! It's great the updates were helpful and the delivery went smoothly.

Team Bensons

Noté 4 sur 5 étoiles

The bed is brilliant the teams selling…

The bed is brilliant the teams selling and installing were great. Just communication on the day of delivery was not good. Would recommend them everytime

3 avril 2026
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Réponse de Bensons For Beds - Chippenham375

Thank you for your feedback! We’re delighted to hear you’re so happy with the bed and that both the sales and installation teams were great. We’re sorry the communication on the day of delivery wasn’t as good as it should have been, and we appreciate you highlighting this. Thank you for recommending us — it really means a lot,
Megan | Customer Care Specialist

Noté 5 sur 5 étoiles

Attentive and knowledgable sales person…

Attentive and knowledgable sales person and professional, polite delivery guys.
Bed is firm yet comfy.

5 avril 2026
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Réponse de Bensons For Beds - Chippenham375

Thank you for your feedback! 😊 We’re delighted to hear the salesperson was attentive and knowledgeable, and that the delivery team were professional and polite. Even better to know the bed is firm yet comfy—enjoy & sleep well,
Megan | Customer Care Specialist🛏️

Noté 5 sur 5 étoiles

Good experience in the shop

Good experience in the shop. Helpful advice, and quick to complete purchase

31 mars 2026
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Réponse de Bensons For Beds - Chippenham375

Thank you for your feedback! 😊 We’re glad to hear you had a good experience in the shop, found the advice helpful, and that everything was quick and easy to complete. We really appreciate it,
Megan | Customer Care Specialist⭐

Noté 5 sur 5 étoiles

Really helpful customer service and…

Really helpful customer service and very easy purchase process

31 mars 2026
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Réponse de Bensons For Beds - Chippenham375

Thank you for the great feedback! We’re so glad you found the customer service really helpful and the purchase process nice and easy.
Take care and see you again soon,
Megan | Customer Care Specialist😊✨

Noté 5 sur 5 étoiles

The staff were very helpful and friendly

The staff were very helpful and friendly

28 mars 2026
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Réponse de Bensons For Beds - Chippenham375

Thank you! We’re so glad you found our team helpful and friendly — that’s exactly the experience we aim to give 😊
Thank you for choosing us,
Megan | Customer Care Specialist✨

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