Max was excellent in store (Colcheter) at helping us find the right bed for us. He spent time explaining different options and was great and listening to our needs. Amazing customer service. Deliver... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Turner Rise Retail Park, Petrolea Close, CO4 5TU Colchester, Essex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Was served by Paul today at the Colchester branch. He was friendly and approachable and he was very helpful and knowledgeable about the mattresses which were on sale there. We bought a mattress and We... Voir plus
L'entreprise a répondu
Max in the Colchester store was great. He greeted us as soon as we walked in the shop asked us relevant questions which then led to us buying the mattress we did on the day. He then went out of his wa... Voir plus
L'entreprise a répondu
Excellent advice on what type of mattress to purchase. Friendly and helpful assistance. On day of delivery the two workers were extremely helpful and friendly. Couldn’t be faulted. Highly rec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Colchester365
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Turner Rise Retail Park, Petrolea Close, CO4 5TU, Colchester, Essex, Royaume-Uni
- 1206761896
4,8
Excellent
495 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The team were marvellous
The team were marvellous. The drivers were happy to help and were polite and courteous. All the rubbish was taken away. I could not fault them at all
18 décembre 2025
Réponse de Bensons For Beds - Colchester365
"Thank you for your glowing review! We take pride in providing excellent service and are thrilled to hear that our team went above and beyond to make your experience effortless. Cheers to a job well done!"
Amazing experience with customer…
Amazing experience with customer service. Made to feel welcome and catered to our needs.
12 mars 2025
Réponse de Bensons For Beds - Colchester365
"Thank you for your kind words! It is our pleasure to provide exceptional customer service and ensure all your needs are met. We look forward to welcoming you back soon!" #CustomerSatisfaction #ExceptionalService Don't forget to complete the Bensons Survey as we would appreciate your feedback 🙏
Excellent service
Scott at the Colchester was excellent with us from start to finish not pushy and super helpful explained everything fully and got excellent deal from the Black Friday promotion looking forward to receiving the bed in early December thanks again Scott
22 novembre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for your wonderful review! We pride ourselves on providing top-notch customer service and we're thrilled to hear that Scott made your experience at the Colchester a great one. We can't wait for you to receive your bed in December and we know you'll love it. Thanks for choosing us for your Black Friday purchase! Don't forget to complete the Bensons Survey as we would appreciate your feedback 🙏
Very helpful service in Turner Rise…
Very helpful service in Turner Rise Shop colchester
20 novembre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for your kind review! We're thrilled to hear that our Turner Rise Shop in Colchester was able to offer you helpful service. We hope to see you again soon! Don't forget to complete the Bensons Survey as we would appreciate your feedback 🙏
Scott provided excellent advice and…
Scott provided excellent advice and great service, which made our purchase smooth and easy.
21 novembre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for choosing our business and for taking the time to leave a review, we greatly appreciate it! We're thrilled to hear that Scott provided excellent advice and service, making your purchase smooth and easy. We look forward to continuing to provide top-notch service for all your future needs.
Well your sales person Scott at…
Well your sales person Scott at Colchester went out of his way to be sure we got the right goods that would suit us. Very knowlable at his job
16 novembre 2025
Réponse de Bensons For Beds - Colchester365
"Thank you for your kind words! Our team, especially Scott, is dedicated to providing exceptional service and ensuring that our customers receive the best products for their needs. We appreciate your feedback and hope to continue exceeding your expectations in the future!"
Matress
Thay were very helpful to find the right mattress for me as I have arthritis in my hips and back so need a firm one thay showed me the mattresses to show the firmness of them Scott was helpful he was polite helpful and curtius for my tipe of needs and well manned so I was very pleased with the man thank you so much
19 novembre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words! We're glad to hear that our team was able to help you find the perfect mattress for your needs. It's our pleasure to provide top-notch service and we hope you enjoy your new mattress. Thank you for choosing us!
Very easy and professional service
Found exact what I needed at Benson, the guy that sorted my sale was very clear, polite and professional and made the whole experience great.
12 novembre 2025
Réponse de Bensons For Beds - Colchester365
We are thrilled to hear that our team member Max, at Bensons For Beds provided exceptional service and made your experience a great one. We're always here to help you find exactly what you need. Thank you for choosing us! 🙌 #CustomerSatisfaction #BensonExperience
We walked in the shop only intended to…
We walked in the shop only intended to look, the young man Max was very helpful not pushy very knowledgeable about his products. Ended up testing te bed to see which mattress we were happy with. Ended up purchasing one. A very pleasant young man.
7 novembre 2025
Réponse de Bensons For Beds - Colchester365
Thank you so much for your glowing review! We pride ourselves on providing knowledgeable and helpful service without being pushy. We're delighted that you found the perfect mattress and we hope you enjoy it for years to come. Thanks for choosing our shop! 🛏️
5 star customer service
After visiting numerous other bed shops, I found my dream bed and a lovely mattress which came with fabulous customer service. Not pushy at all and allowed me to take my time without hovering over me.
6 novembre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for your glowing review! We're thrilled to hear that we were able to provide a positive shopping experience and help you find your dream bed. Our team takes pride in providing excellent customer service without being pushy. We're happy to have met your expectations. Rest easy on your new mattress!
Great Service!
Max was very helpful in helping us find the right mattress for us. Great service, good product selection and good pricing. Great service.
31 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Colchester365
Thank you for taking the time to leave a review, we're thrilled that you had a positive experience with Max! It's always our goal to provide helpful service and offer great products at fair prices. We appreciate your feedback and hope to see you again soon! #customerservice #satisfiedcustomers
Great sales Rep her name was Lei
Great sales Rep her name was Lei, she is one of those sales women you just buy from because of how nice & friendly she was. Importantly, I did not feel pressured to buy like some sales people do.
I have ADHD so making a decision can be either too rash or, too many options which makes me run. Lei went over all my options clearly and broke them down for me to go away and think. Then I came back because of her good service, and she still went over them again to ensure I was comfortable before purchasing. I would definitely say I had an outstanding service. And walked away with a new purchase in time before the Christmas delivery.
29 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Colchester365
"Thank you for taking the time to leave such a positive review! We are thrilled to hear that Lee provided outstanding service and helped you find the perfect purchase. We strive to make the buying experience stress-free and we're glad she did just that. Happy Holidays!"
The experience I had with Benson’s for…
The experience I had with Benson’s for Beds was very good from start to finish and the exchange of mattresses was handled very well as well
21 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Colchester365
Thank you for your positive feedback! We strive to provide exceptional service from start to finish and are thrilled to hear you were satisfied with your mattress exchange. We appreciate your business and hope to see you again soon at Benson's for Beds.
Max was very helpful in all aspects
Max was very helpful in all aspects! Really friendly and full of knowledge. Helped us to choose the perfect bed after realising we both wanted different things out of a mattress! Great customer service.
29 octobre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words! We are so glad to hear that Max was able to provide knowledgeable and friendly assistance to help you find the perfect bed. Our team is dedicated to providing great customer service and we are happy that you had a positive experience with us. See you again soon! 🛏️ #happycustomers #greatcustomerservice
A delightful experience
I have sent a review already but happy to do so again.
Chelsea was the lovely lady who dealt with us at the a Colchester store. Delightful lady, not intrusive but very helpful. She is a credit to your company
25 octobre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for taking the time to leave us a review! We are thrilled to hear that Chelsea provided excellent service during your visit to our Colchester store. We will be sure to pass along your kind words - she is certainly a shining star on our team. We appreciate your business and hope to see you again soon!
Great service and so fare great bed and…
Great service and so fare great bed and mattress
20 octobre 2025
Réponse de Bensons For Beds - Colchester365
Thank you so much for your positive review! We pride ourselves on providing great service and only the best quality beds and mattresses. We're glad you're happy with your purchase! Come back and see us again soon.
Professional with expert advice
Scott was extremely professional yet warm and friendly. His knowledge and advise was solid, appropriate and informative. Scott listened to our needs and was very patient. Couldn't recommend Scott enough!
20 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Colchester365
"Thank you so much for your kind words! We're thrilled to hear that Scott provided top-notch service and was able to meet your needs. We truly appreciate your recommendation and look forward to working with you again in the future." #HappyCustomers #ExcellentService
Great service
Great service, got exactly what we wanted
New bed made in England so even better.
Delivery on time, every thing was packed well . Took old mattress away wrapped up to be recycled which is another win. Too great guys delivered installed mattresses they were clean and tidy in presentation and professional .
Well done Benson for Beds
20 octobre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for your positive review! We are thrilled to hear that you were pleased with our service and even more delighted that you got exactly what you wanted. It's great to know our team went above and beyond to make the delivery and installation process smooth and hassle-free. We appreciate your support and look forward to serving you again in the future.
Max was a great salesman he listened…
Max was a great salesman he listened and showed me every mattress with in the specifications I required.
14 octobre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for sharing your positive experience with our salesman, Max! We take pride in providing personalized and attentive service to meet our customers' needs. It was a pleasure assisting you in finding the perfect mattress. See you again soon!
Impressive
Quick, friendly and efficient knowledgeable service from Chelsie. Well done!
2 octobre 2025
Réponse de Bensons For Beds - Colchester365
Thank you for the fantastic review! We're so glad to hear that Chelsie provided you with quick, friendly, and efficient service. We'll be sure to pass along your kind words to her. It's our mission to exceed our customers' expectations and we're happy we could do that for you. Thank you for trusting us with your business!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.