Amanda at Crewe Grand Junction Retail park was so helpful. Advised us really well but not pushy at all, let us think about things before committing to a new mattress.
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Établissement
Changer d'établissementGrand Junction Retail Park, CW1 2RP Crewe, Cheshire, GB
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Lisez les avis des autres
Just ordered a new mattress online however could not have picked it without the help from Amanda at the Crewe store this morning who helped us choose.
The salesman in the shop was extremely helpful and offered all possible options of beds to cover our needs. He was also very friendly. We were kept up to date of all steps during the processing of the... Voir plus
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Crewe641
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Royaume-Uni
- 1270213967
4,9
Excellent
205 avis
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A great experience from beginning to end
The salesman in the shop was extremely helpful and offered all possible options of beds to cover our needs. He was also very friendly. We were kept up to date of all steps during the processing of the order. The delivery was spot on and the left the beds right in the bedroom. The delivery team was also also friendly. And the quality of beds is great, all at a very reasonable price. Highly recommend them for any beds needs
25 juillet 2026
Just ordered a new mattress online…
Just ordered a new mattress online however could not have picked it without the help from Amanda at the Crewe store this morning who helped us choose.
24 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Nothing too much trouble
Nothing too much trouble, Amanda listened to our exact needs, a great customer centric experience
22 juillet 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear that our team member listened to your exact needs and provided such a great customer-centric experience. Thank you for your kind feedback!
Team Bensons
Great experience at Crewe Grand Junction Retail…
Amanda at Crewe Grand Junction Retail park was so helpful. Advised us really well but not pushy at all, let us think about things before committing to a new mattress.
22 juillet 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear that our team member was so helpful and advised you well without being pushy. It's wonderful that you were given the space to think before committing to a new mattress.
Thank you for your review - Lauryn at Customer Care 💜
Excellent customer service
Excellent customer service, highly recommend. Couldn’t do enough for me.
15 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Crewe641
We're so pleased you experienced excellent customer service and that our team couldn't do enough for you. Thank you for your high recommendation!
Team Bensons
Réponse de Bensons For Beds - Crewe641
We are so pleased you found our team good and very friendly. We truly appreciate your kind words and positive feedback!
Team Bensons
The staff were helpful showroom nice
12 juillet 2026
Réponse de Bensons For Beds - Crewe641
We are so pleased to hear that you found our staff helpful and our showroom nice. We truly appreciate your kind words and positive feedback!
Good service The delivery was very rushed and only…
The delivery was very rushed and only just made the time slot. Driver came in onto new carpets with outdoor shoes on. Otherwise everything else was spot on
9 juillet 2026
Réponse de Bensons For Beds - Crewe641
We appreciate your feedback regarding the delivery timing and the driver's footwear. We are addressing these points with our team to improve our service.
The salesman was helpful and not pushy…
The salesman was helpful and not pushy on advised when asked after initial meet and greet.
8 juillet 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear that our salesman was helpful and not pushy after your initial meet and greet. Thank you for your kind feedback!
Great delivery
The delivery guys we so helpful, polite, friendly and put the beds in separate rooms for me, great I'm a very happy customer
2 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear that our delivery team was helpful, polite, and friendly, and that they placed your beds in separate rooms. It's wonderful that you're a very happy customer!
Team Bensons
Réponse de Bensons For Beds - Crewe641
We're so happy to hear that the delivery was easy and that your son loves his top-quality new bed!
Team Bensons
Welcoming and friendly staff.
27 juin 2026
Avis spontané
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear that you found our staff welcoming and friendly. Thank you for sharing your positive experience with us.
Team Bensons
This was an excellent experience
This was an excellent experience, from the moment we entered the Crewe store. Jonathan was so helpful, without rushing us or pushing us. The communication after our order was very good. The delivery was on time and the assembly was perfect. Highly recommend
24 juin 2026
Avis spontané
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear you had an excellent experience from the moment you entered our store. It's wonderful that our team was helpful and that communication was very good. Thank you for your high recommendation!
Team Bensons
Réponse de Bensons For Beds - Crewe641
We're so pleased you found our delivery team quick, professional, and pleasant. Thank you!
Team Bensons
Good communication and service
Good communication with us emails regularly updating the delivery status. 2 hour window to deliver so not waiting around all day and a call at least 30 minutes before they arrived. Came on time for delivery of the bed. Staff polite and friendly.
4 juin 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear our communication and delivery process met your expectations! It's wonderful that our team was polite and friendly. Thank you for your positive feedback.
Team Bensons
Fabulous service
I was extremely pleased with the help from the sales lady at the shop in Crewe. The delivery team went the extra mile without being asked and the new bed is excellent.
21 mai 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased you received excellent help from our sales team and that your delivery experience was great. We're glad you love your new bed!
Team Bensons
Good experience. On time delivery
Patience showed and given time to select right bed and amended order when requested. On time delivery. Good quality bed.
10 mai 2026
Réponse de Bensons For Beds - Crewe641
We're so happy you had time to select the perfect bed and that we could amend your order. We're glad delivery was on time and you love your quality bed!
Team Bensons - Jess
Excellent service
Excellent service, the guys who delivered my wardrobe were very friendly and helpful, first class customer service, would highly recommend Benson for beds, I also purchased beds from the company, absolutely first class service start to finish. Thank you.
13 mai 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear about your excellent experience! It's wonderful that our delivery team was friendly and helpful. Thank you for your kind words and continued support.
Team Bensons - Jess
Excellent service
Excellent service , on time and product is excellent quality .Professional delivery drivers.
5 mai 2026
Avis spontané
Réponse de Bensons For Beds - Crewe641
We appreciate you sharing your feedback! We're happy to hear that you received excellent service, timely delivery, and a product of excellent quality from professional delivery drivers.
Team Bensons
Ordering and Deliveries
As always your delivery guys were very polite efficient and caring .
Overall we are very happy with the service and attention we have recieved from Bensons for Beds at at Crewe .
A big THANK YOU to you all.
Andrew & Karen Miller
5 mai 2026
Réponse de Bensons For Beds - Crewe641
We're happy to hear that our delivery team was polite, efficient, and caring! We appreciate your kind words regarding the service and attention you've received from our Crewe team. Thank you for your feedback!
Team Bensons
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