John in the store is such a nice man - he’s polite, respectful and knowledgeable which is just what we needed with buying a new bed. We went to other bed stores locally and his manner was by far the b... Voir plus
Établissement
Changer d'établissementGrand Junction Retail Park, CW1 2RP Crewe, Cheshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... Voir plus
L'entreprise a répondu
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... Voir plus
L'entreprise a répondu
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Crewe641
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Royaume-Uni
- 1270213967
4,9
Excellent
211 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bensons For Beds - Crewe641
We're so pleased you found our delivery team quick, professional, and pleasant. Thank you!
Team Bensons
Good communication and service
Good communication with us emails regularly updating the delivery status. 2 hour window to deliver so not waiting around all day and a call at least 30 minutes before they arrived. Came on time for delivery of the bed. Staff polite and friendly.
4 juin 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear our communication and delivery process met your expectations! It's wonderful that our team was polite and friendly. Thank you for your positive feedback.
Team Bensons
Fabulous service
I was extremely pleased with the help from the sales lady at the shop in Crewe. The delivery team went the extra mile without being asked and the new bed is excellent.
21 mai 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased you received excellent help from our sales team and that your delivery experience was great. We're glad you love your new bed!
Team Bensons
Good experience. On time delivery
Patience showed and given time to select right bed and amended order when requested. On time delivery. Good quality bed.
10 mai 2026
Réponse de Bensons For Beds - Crewe641
We're so happy you had time to select the perfect bed and that we could amend your order. We're glad delivery was on time and you love your quality bed!
Team Bensons - Jess
Excellent service
Excellent service, the guys who delivered my wardrobe were very friendly and helpful, first class customer service, would highly recommend Benson for beds, I also purchased beds from the company, absolutely first class service start to finish. Thank you.
13 mai 2026
Réponse de Bensons For Beds - Crewe641
We're so pleased to hear about your excellent experience! It's wonderful that our delivery team was friendly and helpful. Thank you for your kind words and continued support.
Team Bensons - Jess
Excellent service
Excellent service , on time and product is excellent quality .Professional delivery drivers.
5 mai 2026
Avis spontané
Réponse de Bensons For Beds - Crewe641
We appreciate you sharing your feedback! We're happy to hear that you received excellent service, timely delivery, and a product of excellent quality from professional delivery drivers.
Team Bensons
Ordering and Deliveries
As always your delivery guys were very polite efficient and caring .
Overall we are very happy with the service and attention we have recieved from Bensons for Beds at at Crewe .
A big THANK YOU to you all.
Andrew & Karen Miller
5 mai 2026
Réponse de Bensons For Beds - Crewe641
We're happy to hear that our delivery team was polite, efficient, and caring! We appreciate your kind words regarding the service and attention you've received from our Crewe team. Thank you for your feedback!
Team Bensons
Best experience
We haven’t got our mattress yet, however the service we received from Jon was second to none and the reason we picked Bensons for Beds for our purchase
6 mai 2026
Réponse de Bensons For Beds - Crewe641
We're happy to hear that the service you received influenced your decision to choose us. We appreciate your positive feedback and hope you enjoy your new mattress!
Team Bensons
Good selection of mattresses
Very helpful assistant, Jon, well laid out shop. Had plenty of time to choose mattress, no pressure.
3 mai 2026
Réponse de Bensons For Beds - Crewe641
Thanks for the lovely feedback! 😊 Jon will be thrilled to hear this—no pressure, plenty of comfort, and a great choice made. Enjoy your new mattress! 🛏️✨
The service from Benson's in Crewe is…
The service from Benson's in Crewe is always brilliant, efficient and very professional. I wouldn't go anywhere else instead of Benson's for a new bed.
26 avril 2026
Réponse de Bensons For Beds - Crewe641
Thank you! 😊 We’re so pleased to hear the Crewe team always delivers brilliant, efficient, and professional service. Your loyalty really means a lot to us—sleep well,
Megan | Customer Care Specialist✨
Shop clean/Great Delivery staff
Shop clean. Jon very friendly and helpful. Good selection of products in store.
Imran and Omar delivered the bed and mattress. Very polite and on time delivery. Covered outdoor shoes so carpeted areas upstairs would not get dirty. Many thanks to them for their courtesy.
1 avril 2026
Réponse de Bensons For Beds - Crewe641
Much appreciated! Friendly help in store and thoughtful delivery is exactly what we aim for ⭐
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist
The demonstration was very helpful in…
The demonstration was very helpful in choosing which mattress to go for. Jon was very helpful and courteous in every aspect of the sale. Would choose Bensons for beds in the future.
Delivery couldn’t have gone any smoother.
16 avril 2026
Réponse de Bensons For Beds - Crewe641
Thank you for the lovely review! We’re so pleased the demonstration helped you choose the right mattress, and that Jon provided such courteous service. We’re delighted delivery went smoothly too,
Megan | Customer Care Specialist✨
Fabulous experience
Impeccable service from beginning to end. Great product. Cant fault the company at all…. Wouldnt shop anywhere else for a mattress…. 👍🏻
18 avril 2026
Avis spontané
Réponse de Bensons For Beds - Crewe641
Thank you for your wonderful feedback. We’re delighted to hear you experienced impeccable service from start to finish and that you’re so pleased with your mattress. Your loyalty and recommendation mean a great deal to us.
Thank you for your positive review – Lauryn at Customer Care 💜
Jon was really helpful and showed us…
Jon was really helpful and showed us all the options and pricing. Would recommend him again to others.
14 avril 2026
Réponse de Bensons For Beds - Crewe641
Thank you for your feedback! We’re really pleased to hear Jon was so helpful in explaining all the options and pricing — we’ll be sure to pass on your recommendation to him. It’s great to know he made such a positive impression.
Thank you for your positive review - Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Crewe641
Really appreciate your feedback — helpful service and great products is what we aim for.
We're always here if you need anything else,
Megan | Customer Care Specialist💜
What a lovely experience …
What a lovely experience Brendon’s for beds have provided from start to finish I would recommend to anyone to buy from bensons for beds not only the shopping experience the delivery was spot on and the delivery people were lovely polite and professional
9 avril 2026
Avis spontané
Réponse de Bensons For Beds - Crewe641
Sylvia Beresford,
We're happy to hear that you had such a positive experience with us, from shopping to delivery! It's great to know our delivery team were lovely, polite, and professional. Thank you for recommending us.
Team Bensons - Jessica
Réponse de Bensons For Beds - Crewe641
We're happy to hear that you had a positive experience with us.
Réponse de Bensons For Beds - Crewe641
Thank you! 😊 We’re delighted to hear you received excellent, knowledgeable service and that everything was good all round. We really appreciate your feedback,
Megan | Customer Care Specialist💜
Excellent service and help in the shop.
Excellent service and help in the shop.
Mattress choice good. Delivery done promptly and professionally on the day.
Would recommend.
29 mars 2026
Réponse de Bensons For Beds - Crewe641
Thank you for your review! 😊 We’re pleased to hear you received excellent service in store, had a good choice of mattresses, and that delivery was prompt and professional. Thanks so much for the recommendation—we really appreciate it!
- Megan | Customer Care Specialist✨
Very helpful in store giving relevant…
Very helpful in store giving relevant information and advice, delivery right on time, fast and efficient service all round
19 mars 2026
Réponse de Bensons For Beds - Crewe641
Thank you for the lovely feedback! 😊 Great to hear the in‑store advice was helpful and that delivery was right on time. Fast, efficient service from start to finish — just how it should be,
Megan | Customer Care Specialist⭐
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.