Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Voir plus
L'entreprise a répondu
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
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Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Voir plus
L'entreprise a répondu
Really pleased with Bensons for beds delivery team. We had a phone call to say that they were on their way. They were polite and helpful and left my bedroom spotless. All packaging was removed.... Voir plus
The salesman was very informative and friendly. I was dreading going but I enjoyed myself in the end and that’s something I thought I would ever say 🙄
L'entreprise a répondu
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Royaume-Uni
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We found the staff member whi helped us to be very knowledgeable and she did her best to make sure we made the best choice for us.
Straight forward. Honest, efficient and reliable service.
Thank you.
The very helpful lady who helped me choose a mattress.
The delivery department keeping in touch with delivery and a phone call just prior to arriving
Great choice of beds with a very helpful Assistant Manager to talk us through the options.
Would not recommend anyone to buy anything from this company, have delayed my mattress delivery twice and think it's acceptable that I am sleeping on my sofa and it's okay to do so for 6 weeks. I have used two days holidays for the days they said they would be delivering for it to then not turn up, and the only compensation they would offer was vouchers to use in their store because I have cancelled my order, they said I would of received cash if I wouldn't have cancelled my order. Absolutely disgusting customer service. Will never use this company again and would tell everyone to avoid using them too, in the end I went to Dreams and they got me a mattress ordered and delivered in 5 days, best customer service from them. They are a company I would recommend.
Invited to test various beds by the advisor before deciding on the bed of our choice. The staff were very helpful
Lots of mattresses to try and expert advice on hand to help make our choice.
Excellent sales information and value for money prices and excellent efficient delivery
The staff were extremely helpful, very knowledgeable, and made us feel very comfortable and at ease, Drew was a very nice man
Good range and prices. Lovely and professional staff. Not pushy...good knowledge of products and services. Good delivery cost and flexibility.
Will recommend to others.
Excellent customer service, well designed furniture of good quality and great delivery! Thank you Bensons!
Excellent service. The salesman was very knowledgeable and not pushy I would definitely purchase from bensons again
The staff were really helpful and made the whole experience much more enjoyable.
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