Great experience in store. Did not feel like I was being hurried along. Care was taken to ensure the right mattress for me was chosen All in all - a great and lovely experience. And Gail was... Voir plus
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Établissement
Changer d'établissementUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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Lisez les avis des autres
Knowledgeable friendly staff without being pushy, good selection of beds & wardrobes etc, great deals & fantastic prices, I have always had good after service too.
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We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... Voir plus
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Gail was fabulous - very friendly and gave me options and time to think before I made a purchase. 4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear an... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Doncaster706
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, Royaume-Uni
- 1302789386
4,8
Excellent
249 avis
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The process has been flawless
The process has been flawless! From fabulous Dale in the Doncaster store, through to the 2 brilliant delivery drivers. They took their shoes off before walking on any floors - a huge brownie point from me! They were courteous. The products were big, bulky, and some heavy, but they managed it well, no boxes touched the white walls etc. thank you for a seamless process. Plus I had lots of notifications about delivery dates and times so I was always in the loop. A huge bravo from me
29 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Doncaster706
We're happy to hear that you experienced a flawless process, from the store to the delivery. We appreciate that the delivery team's courtesy and care made a positive impression. Thank you for your positive feedback regarding the notifications about delivery dates and times,
Megan at Customer Care
Sales assistant was very knowledgeable and helped us to make our choice of bed.
Sales assistant was
26 janvier 2026
Réponse de Bensons For Beds - Doncaster706
We appreciate you sharing your positive experience with us! We're so glad to hear that you were happy with our in-store experience.
What a fantastic service from Bensons
What a fantastic service from Bensons.
From ordering my bed with Gail in the Doncaster store, who was extremely helpful, the email confirmations from customer service, to the delivery by the 2 great delivery drivers. I cannot praise the staff at Bensons enough. Thank you all of you
24 janvier 2026
Réponse de Bensons For Beds - Doncaster706
We're happy to hear you received fantastic service. It's great to know that you found the staff helpful, from ordering to delivery. Many thanks for your positive feedback.
I called into the York Road branch and…
I called into the York Road branch and the sales assistant Gail couldn’t be more friendly and helpful
26 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Doncaster706
We're happy to hear that you found our sales assistant at the York Road branch to be friendly and helpful. We appreciate you taking the time to share your positive experience!
Excellent service & price
From walking through the door Dale was inviting & friendly. Didn't pester us just made us aware he was there if we needed help. He was extremely knowledgeable & helpful. He even stayed open 45 minutes after closing time for us so my hubby could attend to test a mattress. Gave us a great deal. Have always used Bensons and will continue to do so.
16 janvier 2026
Réponse de Bensons For Beds - Doncaster706
We're happy to hear that you found the team member inviting and helpful, and that they were knowledgeable without being intrusive. We appreciate your continued loyalty and are so glad you got a great deal!
Good product and service
We've bought several mattresses from them over the years - all excellent quality. This time around, (as on previous occasions), staff at the store were knowledgeable and goods were delivered at the time promised.
18 janvier 2026
Réponse de Bensons For Beds - Doncaster706
We're happy to hear that you've consistently found excellent quality in our mattresses over the years. We appreciate your positive feedback regarding our knowledgeable staff and timely delivery.
It was a really nice an easy shopping…
It was a really nice an easy shopping experience Martin made it all very easy and he had lots of knowledge which definitely helps choosing the right bed so yes Can’t fault it at all I would recommend definitely.
15 janvier 2026
Réponse de Bensons For Beds - Doncaster706
We're happy to hear that you had a nice and easy shopping experience! We appreciate your positive feedback and that our team member's knowledge was helpful in choosing the right bed.
Doncaster bensons great
Amanda at Doncaster branch was great, professional,knowledgeable & found us the best option & the best value.
13 janvier 2026
Réponse de Bensons For Beds - Doncaster706
We’re delighted to hear Amanda provided such professional and knowledgeable service, helping you find the best option and value. We’ll be sure to share your kind words with her! Thank you for your positive review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Doncaster706
We’re delighted to hear our team demonstrated great knowledge of beds and helped make your experience smooth. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful member of staff
9 janvier 2026
Réponse de Bensons For Beds - Doncaster706
Thanks for the awesome feedback Mrs Sayles! We’re thrilled to hear our team was helpful – that’s what we’re here for!
We hope to welcome you back soon!
Megan at Customer Care😊
Rob from Doncaster store 706
Rob was fantastic knows his bed/mattress to T.
Was great put us on the bed to help us choose the firmness we felt comfortable
Nothing was too much trouble & we did try lots of beds before we chose the one we ordered.
He was so professional funny & a credit to your company .
29 décembre 2025
Réponse de Bensons For Beds - Doncaster706
Thank you for sharing your experience with us Mr&Mrs Plumtree! We’re thrilled to hear Rob provided such fantastic service—knowledgeable, patient, and even made the process enjoyable. We’ll make sure your kind words are passed on to him, as he truly is a credit to our team. Enjoy your new bed,
Megan at Customer Care
Mattress Shopping.
Walked into the store. I was approached quite quickly by Rob. I explained to him exactly what I was looking for. Rob guided me around the store and showed me plenty of options. And I quickly made a purchase. Thank you Rob you are a credit to your store. 😊
22 novembre 2025
Réponse de Bensons For Beds - Doncaster706
Thanks for sharing! We’re so glad Rob made your visit easy and guided you to the perfect choice. We’ll make sure he sees your kind words—he’s a real credit to the team! Megan at Customer Care😊
Great delivery men
Great delivery men, James and dom, well pleased with all they did putting bed together and explaining how to raise the ottoman top
18 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Doncaster706
We’re so glad they made the delivery smooth and took the time to assemble your bed and explain everything clearly. Your satisfaction means the world to us! 💜
Thank you for your positive review – Lauryn at Customer Care
dale made our experience better
dale made our experience better. we only went in to look but his knowledge and friendlyness decided us to purchase now instead of post christmas. he was patient with us and listened to exactly what we wanted then guided us to perfect bed for us
14 novembre 2025
Réponse de Bensons For Beds - Doncaster706
We're glad to hear that you had such a positive experience with us Janice! We appreciate your feedback and are so happy that our team member's expertise and helpfulness led to your perfect purchase.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Doncaster Bensons
Helpful, pleasant and knowledgeable advisor. He gave us good recommendations, helping us find the right mattress. Thanks
5 novembre 2025
Réponse de Bensons For Beds - Doncaster706
We're happy to hear that our advisor was helpful, pleasant, and knowledgeable! We're glad that the recommendations assisted you in finding the right mattress.💜
Thank you for your positive review. – Lauryn at Customer Care
Réponse de Bensons For Beds - Doncaster706
We appreciate you sharing that our staff was helpful and friendly! We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again.
Megan
Customer Care Team
Dave experience
Staff very knowledgeable and not pushy at all
Amanda and her colleague did their best on 2 occasions and helped us to buy just what we needed and not simply the most expensive like seems to be the way with other stores
Good product knowledge and practical advice on a very important piece of everyday furniture which I spend 10 hours a day in !!
26 octobre 2025
Réponse de Bensons For Beds - Doncaster706
We're happy to hear that our team was knowledgeable and not pushy, guiding you to the right purchase. We appreciate you highlighting their product knowledge and practical advice. See you next time! Megan at Customer Care 😊
Réponse de Bensons For Beds - Doncaster706
Thanks a bunch Kim! We’re so glad you had a fantastic experience — that’s what we’re here for!
We hope to welcome you back again in the future,
Megan at Customer Care
Very helpful and knowledgeable salesman…
Very helpful and knowledgeable salesman helped us choose a bed and mattress that best suited our needs.
18 octobre 2025
Réponse de Bensons For Beds - Doncaster706
We're happy to hear that our salesman was helpful and knowledgeable in assisting you with your bed and mattress selection. Thank you for your review – Lauryn at Customer Care 💜
A lovely man called Rob made us feel…
A lovely man called Rob made us feel welcoming and was so helpful.We tried loads of beds and was not pushy and listened in what we wanted ,excellent service and Rob was a Top man.Thank you !
17 octobre 2025
Réponse de Bensons For Beds - Doncaster706
We appreciate you sharing your experience Jill. We are so glad to hear that our team member made you feel welcome and provided excellent service by listening to your needs without pressure. Thank you for choosing us!
Thank you for your review – Lauryn at Customer Care 💜
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