Iain made our experience in the Dundee Store super easy, and was so knowledgeable and helpful. He didn’t put any pressure on us, and took time to explain all of our options when buying a Super King Si... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
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Lisez les avis des autres
We were looking to downsize our bed and Morgan was fantastic. She gave us space but also provided very valuable support to us so we could pick the right bed, mattress and pillows. She provided great a... Voir plus
L'entreprise a répondu
The staff made every effort to ensure that I knew what options were available to me and made sure that I was able to try all the mattresses appropriate to what I was looking for. I also checked out a... Voir plus
L'entreprise a répondu
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Dundee658
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, Royaume-Uni
- 1382817578
4,9
Excellent
385 avis
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Réponse de Bensons For Beds - Dundee658
Hi Mr Bruce,
Thank you for your lovely review! 😊 We're delighted to hear our assistant was so helpful and took the time to explain everything clearly. We appreciate your feedback and are so pleased you had a great experience with us,
Megan | Customer Care Specialist⭐
Very pleased with our new bed
Very pleased with our new bed. Very helpful staff, service and delivery men.
27 août 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased to hear that you're very happy with your new bed and that our staff, service, and delivery team were so helpful. Thank you for your wonderful feedback!
Team Bensons
Excellent Experience in Dundee
Iain made our experience in the Dundee Store super easy, and was so knowledgeable and helpful. He didn’t put any pressure on us, and took time to explain all of our options when buying a Super King Size bed. There were lots of bed frame and mattress options available, and lots of customisation options too. Iain helped us find the perfect mattress. There was some unbeatable deals on at the time, which made our experience even better! The 0% interest free finance options suited us perfectly. Also the offer of dismantle and uplift of our current bed and mattress, for a wee bit extra, took the stress out of co-ordinating clearance before assembling our new bed. We also picked up some lovely new pillows, a new mattress topper and have an accidental damage package, with a bed care kit. Compared to other local shops, this was by far our favoured choice. Delivery date is now arranged and we are looking forward to it! Thank you so much to the Dundee Team for making it a great experience!
19 août 2026
Réponse de Bensons For Beds - Dundee658
We are absolutely thrilled to hear about your wonderful experience at our Dundee store! It's fantastic that our team made your super king size bed purchase so easy and stress-free, taking the time to explain all your options without any pressure. We're delighted you found the perfect mattress and took advantage of our unbeatable deals and finance options. We're also glad the uplift service and accidental damage package added to your peace of mind. Thank you for choosing us over other local shops; we can't wait for you to enjoy your new bed!
Team Bensons
Morgan was absolutely brilliant
We were approached in a friendly open manner and received speedy concise service. Highly recommend.
18 août 2026
Excellent Service from Morgan
We were looking to downsize our bed and Morgan was fantastic. She gave us space but also provided very valuable support to us so we could pick the right bed, mattress and pillows. She provided great advice and we felt we k=made the right choice.
16 août 2026
Réponse de Bensons For Beds - Dundee658
We are so pleased to hear that our team member provided such valuable support in helping you select the perfect bed, mattress, and pillows. It's wonderful to know you feel confident in your choice.
Team Bensons
Weren’t pushy
From the start Iain wasn’t pushy. Answered all questions and pointed us in the right direction when help was needed.
12 août 2026
Réponse de Bensons For Beds - Dundee658
Thank you for your wonderful review! We're delighted to hear that our team member was helpful and provided you with all the information you needed, making the process straightforward.
Team Bensons
Excellent service and information…
Excellent service and information provided by the salesman.
14 août 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased to hear you received excellent service and found our team provided helpful information. Thank you for your wonderful feedback!
Team Bensons
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Iain made choosing the right bed an easy process.
Delivery men were quick and effective and time slots were accurate.
9 août 2026
The staff made every effort to ensure…
The staff made every effort to ensure that I knew what options were available to me and made sure that I was able to try all the mattresses appropriate to what I was looking for. I also checked out another bed store but went back to Bensons simply because they were better.
16 juillet 2026
Réponse de Bensons For Beds - Dundee658
We're delighted to hear that our team provided such a helpful and thorough experience, ensuring you explored all suitable options. It's wonderful to know that our service stood out!
Team Bensons
Your sale executive gave very clear and accurate information
Your sale executive gave very clear and accurate information which answered all my needs and he did not over sell your products
28 juillet 2026
Réponse de Bensons For Beds - Dundee658
Thank you for your wonderful review! We're delighted to hear that our sales team provided clear, accurate advice and helped you find the right product without any pressure. We really appreciate your feedback and support 😊
Réponse de Bensons For Beds - Dundee658
We're so pleased to hear that your delivery was prompt, polite, and efficient. Thank you for your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Good service
Iain was very knowledgeable about the products . We tried lots of mattresses and looked at different bed frames and we weren’t rushed into choosing . This is the third bed we’ve had from Bensons and we are happy with the selection of products and the price.
17 juillet 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were knowledgeable and that you felt no pressure while trying different products. We're also glad you're happy with our selection and prices. Thank you for your feedback!
Team Bensons
Good choice of beds
Good choice of beds and was immediately told there's more online. So we ordered 1 bed in store and a bunk bed online. The assistant was brilliant and ordered it all for us. Once we had chosen we were ordered and out of the shop withing 15 minutes.
11 juillet 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased to hear about your positive experience in our store! It's wonderful that our team member was brilliant and helped you with your order quickly and efficiently.
Helpful
Helpful, informative staff. Arrived at the time stated. Instructions for building bed clear and easy to follow.
10 juillet 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased you found our staff helpful and informative, and that your delivery arrived on time. It's wonderful to hear the bed assembly instructions were clear and easy to follow!
Excellent experience
Excellent experience. Acknowledgeable assistance and very professional. I found exactly what I was looking for. Would recommend
12 juillet 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased you had an excellent experience and found exactly what you were looking for with our professional and knowledgeable assistance. Thank you for your kind recommendation!
The person Iain who serve me and my…
The person Iain who serve me and my Sister was very helpful so was his collegue.They were nice and took time to explain everything.Good staff communication with us.
6 juillet 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased our team members were helpful and took the time to explain everything clearly. Thank you for your kind feedback!
Delivered on time built professional…
Delivered on time built professional abd delivery men explained everything
29 juin 2026
Avis spontané
Réponse de Bensons For Beds - Dundee658
We're so pleased your delivery was on time and that our delivery team was professional and explained everything clearly. Thank you for your kind words!
Team Bensons
From looking to buying a new bed and…
From looking to buying a new bed and mattress to delivery was spot on and no hassle.
27 juin 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased your experience, from looking to buying and delivery, was spot on and hassle-free! Thank you for your kind feedback.
Team Bensons
Fantastic mattress and customer service…
Fantastic mattress and customer service from Angus
18 juin 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased you're happy with your mattress and the service you received! Thank you for your kind feedback.
Team Bensons
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