Iain made our experience in the Dundee Store super easy, and was so knowledgeable and helpful. He didn’t put any pressure on us, and took time to explain all of our options when buying a Super King Si... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
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Lisez les avis des autres
We were looking to downsize our bed and Morgan was fantastic. She gave us space but also provided very valuable support to us so we could pick the right bed, mattress and pillows. She provided great a... Voir plus
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The staff made every effort to ensure that I knew what options were available to me and made sure that I was able to try all the mattresses appropriate to what I was looking for. I also checked out a... Voir plus
L'entreprise a répondu
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Dundee658
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, Royaume-Uni
- 1382817578
4,9
Excellent
383 avis
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From shopping in store to delivery excellent service
From shopping in store to delivery at home the experience was excellent. Staff in the Dundee store were very friendly, not pushy at all leaving us to pick out what we wanted. We have shopped there previously and knew exactly what we wanted. Delivery drivers were also very friendly and texted ahead of specified time slot to say they could arrive earlier if it suited. Would reccomend 100%
26 juin 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased to hear your experience, from shopping in-store to delivery, was excellent! It's wonderful that our team was friendly and accommodating. Thank you for your kind recommendation!
Team Bensons
Réponse de Bensons For Beds - Dundee658
We're glad you experienced great service and no pressure.
Team Bensons
Réponse de Bensons For Beds - Dundee658
Thank you for your feedback!
Team Bensons
Réponse de Bensons For Beds - Dundee658
We are so pleased you had a superb experience! Thank you for your feedback.
Team Bensons
The sales assistant Ian was great
The sales assistant Ian was great, full of useful information and gave us space to decide what was right for us
9 juin 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased our team provided useful information and ample time to make a decision! Thank you for your wonderful feedback.
Team Bensons
A mixed bag
The P2P delivery and installation was excellent.
However, one would expect a) both the bed and the mattress would be delivered at the same time, and b) the customer would not be expected to make and agree the final delivery details with P2P.
9 juin 2026
Réponse de Bensons For Beds - Dundee658
We appreciate your feedback regarding the delivery and installation. We acknowledge your expectation for simultaneous delivery of the bed and mattress, and for us to handle all final delivery arrangements. We are reviewing our processes.
Team Bensons
Smooth from start to finish
Smooth from start to finish. Dad chose his bed and mattress with delivery at the end of the same week. Arrived on time and delivery on time with the details advised to me by telephone. Added extra of being delivered straight to room of choice. Excellent.
8 juin 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased to hear that the entire process, from choosing the bed to delivery, was smooth and efficient. It's wonderful that we could deliver straight to the room of choice. Thank you for your feedback!
Team Bensons
Staff were very helpful and friendly…
Staff were very helpful and friendly delivery was good
31 mai 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased our staff was helpful. Thank you for your kind words!
Team Bensons
This is the second time I have bought…
This is the second time I have bought from Bensons in 2-3 months. The salesperson Ian was very helpful and informative yet again. I wouldn’t go anywhere else to buy a bed or mattress….👍
3 juin 2026
Avis spontané
Réponse de Bensons For Beds - Dundee658
We are so pleased to hear about your continued positive experiences with us! It's wonderful to know our team provided helpful and informative service. Thank you for your kind words and loyalty.
Team Bensons
We had Angus show us about the shop…
We had Angus show us about the shop and he couldn't have been more helpful hes made sure we tried a few different mattresses until we were happy with the one that was for us top man he is
4 juin 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased to hear our team member provided such excellent assistance, ensuring you found the perfect mattress. Thank you for sharing your positive experience!
Team Bensons
Being delivered on date agreed
Being delivered on date agreed, delivery men were very quick and efficient. Staff in Dundee store were very helpful.
1 juin 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased your delivery was on time and our delivery team was quick and efficient! We're also glad our store staff provided helpful service. Thank you for your wonderful feedback.
Team Bensons
Staff very helpful and…
Staff very helpful and informative,explaining everything to fine detail
31 mai 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased our staff was helpful and informative, explaining everything in detail. Thank you for your kind words!
Team Bensons
Great service in the store.
Great service in the store.
Kept informed re delivery.
Mattress very comfortable!!!
31 mai 2026
Réponse de Bensons For Beds - Dundee658
We're glad you enjoyed our in-store service and delivery updates. We hope you love your comfortable mattress!
Team Bensons
Really great service cannot fault store…
Really great service cannot fault store staff or delivery services in any way.
31 mai 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased our team provided great service. Thank you for your kind feedback!
Team Bensons
Dundee store is always welcoming with a…
Dundee store is always welcoming with a great selection of products. Staff are friendly, helpful and knowledgeable. Particularly Ian who has now sold us a few products and goes out of his way to be helpful and give the best advice
26 mai 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased you find our store welcoming with a great product selection. It's wonderful our team is friendly, helpful, and knowledgeable, consistently providing excellent advice.
Team Bensons
Salesman was so helpful and…
Salesman was so helpful and knowledgeable about the stock in the store
Very pleased with my purchasing experience
26 mai 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased our team provided helpful and knowledgeable assistance! Thank you for your wonderful feedback on your purchasing experience.
Team Bensons
Quick personal service in the shop
Quick personal service in the shop. Delivery was on time. Removal of old mattress was slick.
23 mai 2026
Réponse de Bensons For Beds - Dundee658
We're so glad to hear you received quick service and that your delivery and mattress removal were smooth. Thank you!
Team Bensons
Great guys handled my bed with care put…
Great guys handled my bed with care put it where I wanted took away the rubbish
15 mai 2026
Réponse de Bensons For Beds - Dundee658
We're so pleased our team handled your bed with care and placed it exactly where you wanted, also removing the rubbish.
Team Bensons - Jess
Helpful Staff
Staff very welcoming not pushy,very helpful ,when needed explained everything very well
8 mai 2026
Réponse de Bensons For Beds - Dundee658
We appreciate you pointing out our welcoming and helpful team! We're so glad they explained everything clearly and were not pushy when assisting you.
Team Bensons
Salesperson was very good
Salesperson was very good. Explained everything and went out of his way to make sure I had what I needed
6 mai 2026
Réponse de Bensons For Beds - Dundee658
We're so glad to hear that our salesperson provided excellent service by explaining everything thoroughly and ensuring you had everything you needed. Thank you!
Team Bensons
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