Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... Voir plus
Établissement
Changer d'établissementUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Lisez les avis des autres
Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... Voir plus
L'entreprise a répondu
Knowledgeable staff , very polite and efficient delivery. We tried the sleep machine then given recommendations for about 5 mattresses so not too much confusing choice. We chose wisely ,happy with cho... Voir plus
I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Enfield363
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Royaume-Uni
- 2083632710
4,9
Excellent
410 avis
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Brilliant staff
All of the staff from Enfield store was brilliant helpful and pleasant. We were helped by Mark who was knowledgeable
23 avril 2026
Réponse de Bensons For Beds - Enfield363
We appreciate your positive feedback regarding the Enfield store staff! It's great to hear they were helpful and pleasant. We'll be sure to let them know!
Team Bensons
Mark at Enfield was very helpful in…
Mark at Enfield was very helpful in advising which bedframe was suitable for the mattress I had and he also mentioned about the central bed legs when installing to make sure they sit just above the floor which I never knew I thought they needed to sit flush. When the bed arrived the delivery guys had no issues in taking them straight up to the room I was setting it uo in. One tiny niggle the frame did have a couple of chips in them but not enough to warrant a return. Love the bed frame.
26 avril 2026
Réponse de Bensons For Beds - Enfield363
Thanks so much for the lovely review! 😊 Huge shoutout to Mark at Enfield for the spot-on advice (those centre legs catch a lot of people out!). Glad delivery was smooth and that you’re loving the bed frame — we’ll take note of the tiny chips and pass that feedback on. Sweet dreams! 🛏️✨
Great Friendly Service
Great sales guy and excellent delivery guys done all the work and reported the faulty drawer. Took all the packaging.
23 avril 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
Thank you so much! 😊 We’re delighted to hear our sales star and delivery dream team took such great care of everything—from doing the heavy lifting to flagging the faulty drawer and clearing away the packaging. That’s service with a smile!
Thanks again for your support—it means a lot,
Megan | Customer Care Specialist👏🛏️
Most favourite experience so far
From buying the mattress at the Enfield branch, to the delivery drivers, I had no complaints. Everyone was funny, polite and well mannered. This is my 3rd mattress from Benson's, but by far my most favourite experiences. The mattress has been a God send and my sleep has been better in my last stages of pregnancy. It has also helped with my hip pain. The delivery time was faster than I expected and I think this is my favourite mattress out of all 3. Thank you Bensons.
23 avril 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
Thank you so much for your lovely feedback! 😊 We’re thrilled everything—from the Enfield team to delivery—made such a great impression. It means a lot to hear how much the mattress has helped during pregnancy. Being your third Benson’s purchase and your favourite is truly appreciated. Wishing you restful nights and exciting times ahead,
Megan | Customer Care Specialist✨
Beds not assembled despite paying full…
Beds not assembled despite paying full price for assembly. Not informed that the cabinets would not be assembled.
Very disappointing
26 avril 2026
Réponse de Bensons For Beds - Enfield363
We’re sorry for the disappointment caused. Unfortunately, the assembly couldn’t go ahead due to the carpets being wet. We can confirm that the assembly charge has now been fully refunded. Thank you for your understanding, and we’re sorry for the inconvenience this caused.
Réponse de Bensons For Beds - Enfield363
Thank you! 😊 We’re pleased everything went smoothly and that your bed and mattress were delivered right on time. Enjoy your new setup & sleep well,
Megan | Customer Care Specialist
Réponse de Bensons For Beds - Enfield363
Thank you for your feedback. We’re pleased to hear that you received great service from our friendly and helpful team.
Thank you for your positive review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Enfield363
Thank you for your kind words — we’re glad you had a positive experience.
Looking forward to welcoming you back again soon,
Megan | Customer Care Specialist
Very professional and helpful
9 avril 2026
Réponse de Bensons For Beds - Enfield363
Ergun Arican,
We appreciate you saying our service was professional and helpful!
Team Bensons - Jessica
All round a good experience Kept in…
All round a good experience Kept in touch through the whole procedure
1 avril 2026
Réponse de Bensons For Beds - Enfield363
Thank you! 😊 We’re really pleased to hear you had a good experience all round and that we kept in touch throughout the whole process. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Stress free from start to finish
From choosing a mattress in the showroom through to delivery, it has been a stress free experience. With patient and knowledgeable sales staff, regular updates on my order, and the offer of an early delivery, I couldn't have asked for a better service. And to top it all off, I love my new mattress. Zzzzzzz
12 mars 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
Hazel Stokes,
We're happy to hear the entire process, from choosing your mattress to its delivery, was stress-free! It's great you found our sales staff patient and knowledgeable, and that you were pleased with the updates and early delivery offer. We appreciate your review!
Team Bensons
The team at the Engield Retail Park…
The team at the Engield Retail Park were very professional, helpful and highly knowledgeable.
The understood my requirements perfectly and made suggestions accordingly without any hard sell. In the end i opted to change another mattress because of their exceptional customer service.
24 février 2026
Réponse de Bensons For Beds - Enfield363
Thank you so much for your lovely feedback! 😊 We’re delighted to hear the team at our Enfield Retail Park store were so professional, helpful and knowledgeable. It’s great to know they understood exactly what you needed and offered suggestions without any pressure. We’re thrilled their exceptional service even helped you choose the perfect mattress. Really appreciate you sharing your experience,
Megan at Customer Care
Excellent service
I received excellent service from Bensons for Beds right from ordering the bed, through to customer service and delivery. I am very impressed, great company and great products.
3 mars 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
elaine martin,
We appreciate your excellent feedback! It's great to hear you received such wonderful service from ordering, through to customer service and delivery. We're very pleased you're impressed!
Team Bensons
Good service from the shop to the…
Good service from the shop to the delivery polite in all areas
22 février 2026
Réponse de Bensons For Beds - Enfield363
paul enfield,
We're delighted to hear that you received good service from the shop to the delivery and that our team was polite in all areas!
Team Bensons
Great service
The shop assistant suggested options and pointed out certain mattresses and deals that were going on at the time which could have suited me best, and then they allowed me to explore the shop and try out mattresses and then I came back to him with my decision.
1 février 2026
Réponse de Bensons For Beds - Enfield363
We're happy to hear that the shop assistant was helpful in guiding you through the selection process. We appreciate you taking the time to share your positive experience with us!
Stewart - Team Bensons
Professional and helpful
From the moment I walked in to the store a member of staff offered help , and explained the different mattresses etc. She was very professional and helpful. I was kept informed about delivery date and time, and received advice on how to care for the mattress
29 janvier 2026
Réponse de Bensons For Beds - Enfield363
We're happy to hear that our team member offered professional and helpful assistance, explaining the mattresses and providing delivery and care advice. Thank you for your positive feedback!
Nice place to shop in Enfield
We bought our bed from the Enfield branch. We had excellent service from the beginning through to the delivery. We were kept informed of the progress of our order throughout. Our bed was delivered on time as expected by very careful delivery staff.
A further observation is that it would be more helpful if there were more medium tension mattresses in the showroom to try out.
27 janvier 2026
Réponse de Bensons For Beds - Enfield363
We're happy to hear that you received excellent service from our Enfield branch, and that the delivery went smoothly. We appreciate your feedback regarding the mattress selection. Thank you for your positive review!
Lauryn at Customer Care 💜
Excellent Service
From the moment I walked through the doors at Bensons for Beds to the time of delivery and installation, I can best describe the service as excellent and beyond my expectations.
10 février 2026
Réponse de Bensons For Beds - Enfield363
We're happy to hear that your experience, from start to finish, exceeded what you expected. It's great to know our service made such a positive impression. Thank you for your feedback.
Great service from Mark in your Enfield…
Great service from Mark in your Enfield branch he is very knowledgeable and helpful
10 février 2026
Réponse de Bensons For Beds - Enfield363
We appreciate you sharing your feedback. We're so happy to hear that you received great, knowledgeable, and helpful service at our branch.
- Jessica at Team Bensons
Very professional on all parts.
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
We are so pleased to hear of your positive experience in store, thank you!
- Jessica at Team Bensons
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