Bensons For Beds - Enfield363 Avis 

410
TrustScore 5 sur 5

4,9

Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... Voir plus

Noté 5 sur 5 étoiles

Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Knowledgeable staff , very polite and efficient delivery. We tried the sleep machine then given recommendations for about 5 mattresses so not too much confusing choice. We chose wisely ,happy with cho... Voir plus

Noté 5 sur 5 étoiles

I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Enfield363

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Royaume-Uni

  • 2083632710

4,9

Excellent

TrustScore 5 sur 5

410 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(410)

25 751 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mark the salesman was knowledgeable and…

Mark the salesman was knowledgeable and extremely helpful

31 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We're so glad to hear that our team member was knowledgeable and extremely helpful! We appreciate your positive feedback.

Noté 5 sur 5 étoiles

Grate service

From the minute we walked in the show room the staff was fantastic really polite and give you enough space to look without jumping on us to buy something (which most furniture shop do)
Staff asked if we needed help and left us to look around on our own. They told us they’re around for any questions if we need them.
Mark and Rushid were extremely helpful and friendly making us feel like a valued customer. They are a credit to the team and make us feel like we would come back in the future

2 février 2026
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Réponse de Bensons For Beds - Enfield363

Thank you so much for your lovely review! We’re thrilled to hear you felt welcomed and never pressured while browsing. Mark and Rushid will be over the moon to hear your kind words—they truly are stars on our team. We’re delighted you had such a positive experience and look forward to welcoming you back in the future,
- Megan at Customer Care💜

Noté 5 sur 5 étoiles

Great customer service from end-to-end

Great customer service from end-to-end, from the customer service in store to the delivery to my home.

30 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We're so glad you received great customer service, from our store to your home. We appreciate your feedback and are grateful for your support!

Noté 5 sur 5 étoiles

Great instore service followed by quick…

Great instore service followed by quick and efficient delivery. Got a courtesy call the day before to confirm delivery and then they called 30mins before arrival on the day. They Came on time and were very polite and efficient. Made the bed quickly and were gone within an hour. Cleaned up after themselves. Can’t complain, excellent service.

30 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We're happy to hear you received great in-store service and quick delivery. We appreciate you mentioning the courtesy call and the efficient, polite service. We're glad the assembly and cleanup met your expectations. Thank you for your positive feedback,
Megan at Customer Care💜

Noté 5 sur 5 étoiles

Lovely bed and good price…

From ordering to delivering the goods was very efficient and brilliant

30 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We appreciate your feedback. It's great to hear that you found the process from ordering to delivery efficient and brilliant!
See you next time! Megan at Customer Care 😊

Noté 5 sur 5 étoiles

Good company to deal with

Good company to deal with

26 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We're so glad you had a positive experience dealing with our company; we appreciate you taking the time to leave this great feedback,
Megan at Customer Care

Noté 5 sur 5 étoiles

Enfield branch

Enfield branch
We were introduced to Rushid who guided us to several different mattresses he was very knowledgeable and listened to our concerns and narrowed it down 3 mattresses he said to spend as much time as you need and said he would give us space to try them all out. There was no “ hard sell” and no pressure we were given a quote, again he said go home have a think about it, after the weekend Mark called to see if we wanted to secure the quote and I went to store and Mark carried on with our purchase as Rushid was called to another branch . Everything went smoothly both salesmen were great and the delivery guys did a great job too 10/10 for customer service and satisfaction too.
Bensons for beds
IGel 4000 was the mattress we chose
our first night’s sleep was amazing body felt rested and supported would recommend

24 janvier 2026
Avis spontané
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Réponse de Bensons For Beds - Enfield363

We're happy to hear you received knowledgeable guidance in selecting your mattress. We appreciate you mentioning the excellent customer service and smooth purchase experience. It's great to know you are enjoying your new mattress and we thank you for your recommendation!

Noté 5 sur 5 étoiles

The experience had been brilliant from…

The experience had been brilliant from entering the shop and the knowledge of the sales person to the communication at every stage of the process. Other brands could learn from this outstanding customer service

25 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We're happy to hear the salesperson's knowledge and our communication impressed you from start to finish! It's great to know our customer service stood out. Thanks for the positive feedback!

Noté 4 sur 5 étoiles

Excellent in store service and construction of divan bed

Excellent in store service. Very happy also with the quality of the bed. The two man team that delivered and constructed the bed were also very good. Only negative was around organising the delivery date. An automated SMS text messages indicated a different delivery date to that which came via email and therefore created some confusion and stress - The manager at the store intervened and was efficient in resolving and clarifying the delivery date

22 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We're glad you're happy with the in-store service and bed quality! We appreciate your feedback regarding the delivery scheduling confusion. We'll review our communication process to prevent similar issues. We're pleased the manager resolved the issue efficiently.

Noté 5 sur 5 étoiles

Happy customer

Rashid was Very helpful and polite. My bed was able to be held as I had to see how I was going to get rid of my old mattress. Happy with my new mattress .

19 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We're happy to hear that our staff was helpful and polite. We're glad we could hold your bed while you sorted out your old mattress. Thank you for your purchase.

Noté 5 sur 5 étoiles

Mattresses were EXCELLENT

Mark and Rushid made the choices easy. They were very helpful and nothing was too hard for them. They both offered exceptional customer service.
My sons loved their mattresses.

18 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We're so happy to hear that our team members made the choices easy and offered exceptional service! It's great to know your sons love their mattresses. Thank you for your review.

Noté 5 sur 5 étoiles

Excellent customer service in store.

Great choice of bed designs and friendly, helpful staff.

17 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We appreciate your positive feedback! We're glad you found a great selection of beds and that our staff was friendly and helpful.

Noté 5 sur 5 étoiles

Helpful salespersons

Rasheed and Mark were really knowledgeable regarding mattresses and we were able to make a positive choice.

12 janvier 2026
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Réponse de Bensons For Beds - Enfield363

We’re so glad Rasheed and Mark shared their knowledge and helped you make the perfect choice! 💜 Thank you for your positive review - Lauryn at Customer Care

Noté 5 sur 5 étoiles

The Enfield Branch is Fantastic

The team at Enfield were superb, customer service was Excellent, really warm and welcoming, nothing asked for was too much. My custom really felt valued and when I needed to swap my mattress there were no issues and the customer service remained excellent.

29 décembre 2025
Avis spontané
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Réponse de Bensons For Beds - Enfield363

We’re thrilled to hear the Enfield team made you feel valued and handled everything with ease – that’s what excellent service is all about! Thank you for your positive review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Naj looked after us very well and gave us all the information we needed. He helped us decide on the perfect mattress for us. Couldn’t ask for anything else - a great experience. As first time customer I would definitely recommend.

6 janvier 2026
Avis spontané
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Réponse de Bensons For Beds - Enfield363

Thank you for your fantastic review Conor! We’re delighted to hear Naj looked after you so well and helped you choose the perfect mattress. We’ll make sure he gets your kind words. Enjoy your new mattress, and thank you for recommending us! - Megan at Customer Care!😊

Noté 5 sur 5 étoiles

Brillant customer service as always…

Brillant customer service as always from this store. Great selection on show with knowledgeable staff

7 janvier 2026
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Réponse de Bensons For Beds - Enfield363

Thank you for your kind words! We’re thrilled to hear you always receive brilliant customer service and enjoy the great selection with our knowledgeable team. We truly appreciate your feedback,
Megan at Customer Care

Noté 5 sur 5 étoiles

A good selection of different…

A good selection of different manufacturers of beds. The member of staff who dealt with me was very knowledgable and didn't pressure me to buy. A good customer service experience.

3 janvier 2026
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Réponse de Bensons For Beds - Enfield363

Thank you for your feedback Jonathan! We’re so pleased you found a great selection and experienced knowledgeable, pressure-free service. We appreciate your kind words and hope you enjoy your new bed!
Megan at Customer Care

Noté 5 sur 5 étoiles

the sales person gave us very good…

the sales person gave us very good advice and was very patience and polite.

1 janvier 2026
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Réponse de Bensons For Beds - Enfield363

Thank you for your feedback! We’re delighted to hear our salesperson provided great advice and was patient and polite throughout your visit. We truly appreciate your kind words,
Megan at Customer Care

Noté 5 sur 5 étoiles

Thoroughly experienced staff ; very , very knowledgeable in the advice I was given as I tried to decide the best bed suitable for me ; which helped me choose. I did and I am very happy with my choice

Very helpful ,patient , polite and very knowledgeable staff ; great help to me in helping me come make a choice of the best bed for Mr. I am very happy with my choice including the overall price I paid.

29 décembre 2025
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Réponse de Bensons For Beds - Enfield363

We appreciate you sharing your experience! We're happy to hear that our staff was helpful, patient, polite, and knowledgeable, assisting you in choosing the best bed. Thank you for your feedback,
Megan at Customer Care

Noté 5 sur 5 étoiles

Quality item thanks

17 décembre 2025
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Réponse de Bensons For Beds - Enfield363

Thank you so much for your 5 star review Kamal.
Thanks for choosing us—we’re grateful!
Megan at Customer Care

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