I ordered a Slumberland king size divan base with 2+2 drawers, along with an Erin headboard; I love them. Colour is great (Linen Beige) & the headboard is really substantial. Staff in store were real... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
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Lisez les avis des autres
Robert is a very attentive, intuitive, mature, respectful colleague. He is an excellent manager of the site. His insubordinate colleague who attacks the retail park manager for doing her job, on behal... Voir plus
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Bev the sales lady was very knowledgeable and helpful me picked a very comfortable mattress, customer service was great from the moment my son and myself entered the store. Would highly recommend to... Voir plus
L'entreprise a répondu
Ave made our new bed & mattress buying experience really easy & efficient. He gave us good options based on what we’d discussed & made suggestions to help us pick the best possible option for... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Erdington
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, Royaume-Uni
4,8
Excellent
172 avis
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"I cannot recommend Beverly enough
"Highly recommend Beverly for her wonderful service. What I appreciated most was her patience—she never made me feel rushed and answered every single question I had."
21 avril 2026
Réponse de Bensons For Beds - Erdington
Thank you for the wonderful recommendation! Beverly will be delighted to hear how much you appreciated her patience and attentive service.
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist💜
Réponse de Bensons For Beds - Erdington
We appreciate your positive feedback regarding our great service and material. Thank you for sharing your experience with us!
Thank you for your positive review – Lauryn at Customer Care 💜
Extremely helpful and courteous would…
Extremely helpful and courteous would highly recommend
16 avril 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you so much! We really appreciate the recommendation,
Megan | Customer Care Specialist😊
Great service
Great selection of beds, mattresses. Excellent customer service, staff that are knowledgeable about their products.
11 avril 2026
Réponse de Bensons For Beds - Erdington
Really appreciate your review — great choice and knowledgeable staff is exactly what we aim for.
We truly appreciate your feedback,
Megan | Customer Care Specialist🌟
Brilliant Benson Experience
The whole experience from the visit to the store to the bed being assembled was so positive. I was kept informed of progress regularly by Bensons. I was really impressed with their product and their service
10 avril 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
We're happy to hear that your entire experience, from visiting our store to the assembly of your bed, was so positive! It's great to know you were regularly informed of the progress. We appreciate your feedback on our product and service.
Team Bensons
Love getting my bed’s from benson’s
Love getting my bed’s from benson’s
I’ve had 2 beds from here and honestly they’re the best. Especially the amount of room for storage in the ottoman’s
8 avril 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Simran Chauhan,
We're so happy to hear you love our beds! It's great to know you've had such positive experiences with the quality and storage space our ottomans provide. Thanks for your feedback!
Team Bensons - Jessica
Wojciech and Brian were very polite
Wojciech and Brian were very polite, Quick and took away the packaging.
2 avril 2026
Réponse de Bensons For Beds - Erdington
Thank you for your lovely feedback! 😊 We’re pleased to hear Wojciech and Brian were polite, quick, and took care of the packaging. We’ll be sure to pass this on to them,
Megan | Customer Care Specialist
Very happy with the service I would…
Very happy with the service I would recommend this company to my family and friends
6 avril 2026
Réponse de Bensons For Beds - Erdington
Thank you so much! 😊 We’re really happy to hear you were pleased with the service and truly appreciate the recommendation to your family and friends. It means a lot to us,
Megan | Customer Care Specialist
From customer service in store to…
From customer service in store to delivery, all staff were friendly, respectful and knowledgeable. No hassle whatsoever. Would definitely recommend Bensons.
30 mars 2026
Réponse de Bensons For Beds - Erdington
Thank you for your lovely review! 😊 We’re delighted to hear that from in‑store service to delivery, everyone was friendly, respectful, and knowledgeable. No hassle at all is exactly what we aim for. Thanks so much for recommending Bensons,
Megan | Customer Care Specialist⭐
Réponse de Bensons For Beds - Erdington
Thank you! 😊 We’re delighted to hear you found everything fast, friendly, and helpful—and that you’re happy with the excellent product. Your feedback is much appreciated,
Megan | Customer Care Specialist ⭐
Good choice in-store well laid out
Good choice in-store well laid out. Sales assistant was helpful and knowledgeable and was able to guide us towards the product most suited to our needs.
29 mars 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you for the great feedback! We’re so pleased you found the store well laid out and that our knowledgeable team could guide you to the perfect choice for your needs. Enjoy,
Megan at Customer Care🛏️✨
Very helpful and no pressure to buy…
Very helpful and no pressure to buy Very nice staff thanks again
13 mars 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you so much for giving us 5 stars Graham! We’re really glad you found our team helpful — and no pressure is exactly how we like it. Lovely having as part of our Bensons family, and thanks again for your kind words!
Sleep well,
Megan at Customer Care💤
Visited the erdington branch and was…
Visited the erdington branch and was helped by Josh and his colleagues very easy transaction and out by 45minutes with a purchase!!
22 mars 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you for sharing your experience with us!😊
We’re so glad to hear your visit to the Erdington branch- it’s great to know we made the process easy, efficient, and got you all sorted with a purchase in just 45 minutes!✨
We really appreciate your feedback and are delighted you had such a quick and positive experience.
Thanks for choosing us,
Megan at Customer Care! 🙌
we had no issue sin shop or with the…
we had no issue sin shop or with the deliver. Delivery staff were friendly and vey quick
20 mars 2026
Réponse de Bensons For Beds - Erdington
Thank you for your feedback Dawn! We’re delighted to hear everything went smoothly in-store and during delivery. Our delivery team will be pleased to know you found them friendly and quick.
Sleep well,
Megan at Customer Care✨
The staff were lovely
The staff were lovely, very helpful and professional.
Rob was very easy to talk to and he explained everything to me, he said he was happy for me to ring if I need any information or questions answering.
Lovely shopping experience.
14 mars 2026
Réponse de Bensons For Beds - Erdington
Thank you so much for giving us 5 stars Mrs Conboy! We’re delighted to hear you had such a lovely shopping experience. Our team will be thrilled with your kind words, and Rob especially will be so pleased to know he made things clear, easy to understand, and that you felt comfortable reaching out with any questions. We really appreciate your feedback,
Megan at Customer Care 😊✨
The guys that came to set up the bed…
The guys that came to set up the bed were very professional and set up the bed the way I wanted it . We even made decisions together on where it would be better suited in the room.
The bed is amazing and even better than what I thought.
So overall I’m very satisfied
12 mars 2026
Réponse de Bensons For Beds - Erdington
Stanley,
We're delighted to hear the setup team was professional and helpful in deciding the best placement for your new bed! It's great to know you're very satisfied and that the bed exceeded your expectations. Thanks for sharing!
Team Bensons - Jessica
Really welcoming
Really welcoming in store and Bev took the time to welcome may father, my mother and I. Considering my father has dementia, Bev was extremely patient and made my father feel at ease. He tried the bed machine for mattress firmness and was then recommended. My father commented upon professional and helpful Bev was and wanted me to pass on the positive comments. Many thanks for all of your help.
8 mars 2026
Réponse de Bensons For Beds - Erdington
Ashley Barr,
We appreciate you sharing your experience. We're so glad that our team member was welcoming and patient, ensuring your father felt comfortable and at ease. It's wonderful to hear that their recommendation was helpful.
Team Bensons
Réponse de Bensons For Beds - Erdington
MRS SAMANTHA WRIGHT,
We appreciate your review! We're so pleased to hear you found our staff member helpful and experienced. Your feedback is truly valued.
Team Bensons
Staff were knowledgeable friendly and polite
Staff were knowledgeable, friendly and polite, smooth transaction. Purchased an ottoman style bed based on previous experience, very pleased.
19 février 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
We're happy to hear that our staff were knowledgeable, friendly, and polite, and that you experienced a smooth transaction. We appreciate your continued support and are pleased you're happy with your purchase!
Stewart - Team Bensons
Amazing customer service
Amazing customer service, amazing staff and made good conversation with our best interests at heart.
12 février 2026
Réponse de Bensons For Beds - Erdington
We appreciate your positive feedback! We're so happy to hear that you received amazing customer service from our staff, who made good conversation with your best interests at heart.
Until next time, take care,
Megan at Customer Care!
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